[Resolved] Emudhra — login problem in newly taken digital signature.

krishnakumarahha

Address:

Kottayam, Kerala, 686016

I took class 2 digital signature with encryption on 04.02.2019

Details are as follows.

Id 7069006
Date of birth - 02/05/1970
Name - krishnakumar p
E-mail - [protected]@gmail.com
Mobile - +91 [protected]

But i could not login. When i try to generate password as new user, the message 'invalid login id, kindly check' appears.

So kindly check my digital signature status.

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Mar 17, 2019

Complaint marked as Resolved

eMudhra customer support has been notified about the posted complaint.

Feb 07, 2019

Updated by krishnakumarahha I took CLASS 2 digital Signature with encryption on 04.02.2019

Details are as follows.

ID 7069006
Date of birth - 02/05/1970
Name - Krishnakumar P
e-mail - [protected]@gmail.com
Mobile - +91 [protected]

But I could not login. When I try to generate password as new user, the message 'Invalid Login ID, kindly check' appears.

So kindly check my digital signature status.

Verified Support

Feb 12, 2019

eMudhra Customer Care's response Customer had a issue in creating new user ID and password in Kerala eTendering website. We have informed them to contact the Kerala eTendering website pertaining to the issue as this is not related to digital signature certificate error. Customer agreed and Issue has been resolved