Emudhra — Over delay in PAN processing with no proper information despite the complete payment

Address:

Lucknow, Uttar Pradesh

This eMudhra PAN company is giving no proper response to the complaints. Every time I post a complain, they simply say that my PAN's "Record Is Not Available". It is their complete responsibility to look into the matter and verify the issue. I[censored]nable to do this, they should refund the money back. It's been over 2 months now with now updation. Also they expect me only to look into the matter and solve problem by myself. Sincerely disgusted by their customer care as well.