Emudhra — Request to reject my document (Address Proof)

Before 8.1.21 onwards i requested to reject my wrongly uploaded address proof document. But till they do nothing. When i daily 2 to 3 times contact customer care department they said that the backend person will done it within 1 to 2 hours. Now 13.1.21 nothing doing MY APPLICATION ID:11699883 MY TICKET ID:81981 I have to file IT Return with in time of 15.1.21 If any penalty for late filing because of this thing happen mean the eMudra will paid for it.
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eMudhra customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2021
eMudhra Customer Care's response
As per your request documents for the certificate vide application number was rejected and the kyc documents was re-uploaded successfully to your esign account. Further please re-complete video verification by displaying the original pan card and address proof for us to check and validate the application.
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