Enrich Salon — Facial: Was highly overcharged

Address:

Powai, Hiranandai

Hi
I had been to so many good salons where I have received an exceptional service. This year I happened to gift my mom a gift card of worth rs 2500/- from Enrich Powai.
Due to covid situation we went a few months later and I gave them my number and the gift card.
I asked them the cost of facial over there for which they didn't give us any estimate and just told us to wait. After sometime a girl came and took my mom with her. I again asked them the estimate but they didn't give me and I assumed it may come around maximum Rs 3000. I left and later came to know they had literally charged my mom approx Rs 5800 for a facial. Gift card was about Rs 2500 and she had to pay extra Rs 3200. Okay fine taken into consideration, even if your rates are high, the least you could have done is given us an estimate before and when you are charging us so much atleast do the proper facial procedure.
They just gave a face massage without steam and other necessary process.
First and worst experience with enrich.
I am not going to recommend this salon to anyone ever.
Horrible service.