Yesterday, 12.07.2018, my daughter visited the salon in Infiniti Mall, Malad (W) for a cysteine treatment for her hair which was to be charged around Rs.8000/- do not remember the exact figure.
However, after completion she was charged Rs.11, 621/- for various other services which were not asked for and which were not informed to her.
One of them was that she was attended to by a senior hair dresser for which they have to pay him 5% additional. This was not brought to the notice of my daughter and nor was she asked if she requires a seniors service.
The other was that she has long hair hence the charges would be more. Why was this not brought to her notice that she would be charged more for long hair?
Apart from that she should have been informed that the final total would be around 11, 000/-
My daughter had enquired 3 times what would be the cost and they kept telling her 8, 000/-
This is pure cheating on behalf of the Salon and it seems this is how ENRICH has become "RICH"!!! Was this information helpful? |
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