[Resolved]  Epson India — Complaint regarding Epson Dealer in Gwalior VASHISHTH TECHNOLOGIES, GWALIOR

Address:

GWALIOR

Dear Sir,

I, Swapnil Agrawal, wanted to buy the Epson 6170 Ink Tank Printer.

I enquired in Gwalior and found out that M/S VASHISHTH TECHNOLOGIES is dealing in Epson Printers.

I called them to place the order, however, the person was extremely arrogant and rude. Further, the person demanded all advance payment in cash i.e. around Rs.21, 500/-. When I asked for the bill, he said that the bill will not be provided.

It is imperative that the bill be provided first so that I can release the payment, however, despite repeated requests, the aforesaid person did not provide the bill and told me that I need to make the payment in advance and he will provide the bill in a future date.

Please note that I have all the call recordings of the aforesaid scenario.

Also note that not providing Invoice/ Bill of Supply of supply of goods is an offence under the GST Law. I reserve my rights to report this incident to the Local and the Central GST Department as well.

Further, demanding Cash amount Rs.21, 500/- is also an offence under the Income Tax Act and I also reserve my rights to report this incident to the Income Tax Department as well.

The said person Mr. Vashishth is extremely rude, arrogant and illegal kind of person. I tried to contact another Epson Dealer in Gwalior to procure the said printer, however, it came to my knowledge that Mr. Vashishth had already contacted all the dealers and told them not to supply any printer to me.

Mr. Vashishth's behaviour is entirely anti-consumer and anti-competitive. Further, due to such issue, I was afraid to procure any Epson Printer from other sources such as Online as well because Mr. Vashishth owns the Service Center for Epson and it was made abundantly clear to me that I would not be provided any services for Epson due to such issue.

Dear Epson Team, please note that these are the kind of persons who undermine your quality and desist us from purchasing your product. I wanted to buy your printer due to its high quality at affordable price and Epson printer was recommended to me by several persons, however, merely due to these persons and their illegal behaviour, I was unable to purchase the same, even though, I needed the same urgently.

I request you to kindly take up this matter as the same is extremely urgent and integral to the reputation of Epson.

Thanks and Regards
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Thanks & Regards
Swapnil Agrawal