[Resolved] Epson India — epson l 4160

govind2524

Address:

1 shiv nagar, Rewa, Madhya Pradesh, 486001

I have a printer l4160 purchased on oct 2019. From the date of purchase printer i am facing problems, several time i called customer care for same, many time your engineer visited my place and taken printer for repairing but after few days same problem occurred. Now service centre rewa (Mp) told me this printer problem in all over india and this problem not solved. So i decided to filing a case in consumer court 2nd march 2020.
My [protected]@gmail.com

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Apr 6, 2020

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Epson India Customer Care's response Hi govind2524, sorry to hear about that. Please provide us with your complaint number and contact number. We will get in touch with you soon.

Mar 03, 2020

Updated by govind2524 my complaint no.-7052248, 7143912, 6943792, 6715927, 6770358, 7242367
mob no-[protected]

Verified Support

Mar 04, 2020

Epson India Customer Care's response Hi govind2524, we request you to please let us know when you will be available in your office so that Mr. Sandeep can help resolve your issue as soon as possible.

Mar 04, 2020

Updated by govind2524 I am available from 07:30 A.M. to 08:00 P.M. every day at my office.

Verified Support

Mar 06, 2020

Epson India Customer Care's response Hi govind2524, thank you for sharing your office timings with us. We will get in touch with you soon.