Dear Sir/Madam, I am writing to file a formal complaint against Epson regarding the purchase and subsequent service of their printer model WF-R8591.I invested a significant amount of ₹2, 20, 000 in this printer, expecting a high-quality product and reliable service, but unfortunately, my experience has been the opposite. The printer has consistently underperformed, and I have encountered numerous issues that severely hinder its functionality. Despite reaching out to Epson for service, the support provided has been far from satisfactory. The service technician sent by Epson was unable to properly diagnose the problem, leaving the issue unresolved. I believe that the product I received is of subpar quality, and the service provided is inadequate. This has led to considerable frustration and a significant waste of both time and money. I request that you take appropriate action to address this issue and ensure that I receive either a full refund or a replacement of the printer, along with proper service support. Thank you for your attention to this matter. I hope for a swift resolution to avoid further inconvenience. Details: Product: Epson WF-R8591 Printer Amount Spent: ₹2, 20, 000
Sincerely,
Gokul Raj [protected] Was this information helpful? | 
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