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Epson India Complaints & Reviews

2.8
Updated: Dec 19, 2025
Complaints 551
Resolved
292
Unresolved
259
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Epson India reviews & complaints page 2

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R
Rathin Arun
Aug 3, 2022
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Dear Sir/Madam

I have registered a complaint for our Epson Scanner which is under Warranty.The Product complaint number is INC[protected].The complaint has been given about a month ago.So far the issue is not resolved.I get messages everyday to my mobile from which i have registered, that my issue will be attended today.But noone has reported till today.We have informed through the landline contact but it doesn't help.I am working in a Bank and the Scanner is from our organization which has been used for Our Account opening and Bill payments process.Due to the negligence of epson staff and inevitable delay from your side, our branch general procedures are stopped and we have to face complaints from our customers everyday.
Epson India customer support has been notified about the posted complaint.
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    R
    Rimjhim18
    from Greater Noida, Uttar Pradesh
    Jul 13, 2022
    Resolved
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    Resolved

    Advance payment demand prior to service providing

    Address: Greater Noida

    Raised a complaint of my Epson L3156 with the service provider.
    The service provider is demanding advance payment prior to the visit of the engineer which is not a rule by any good service provider company....
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    H
    harryhasija
    from Mandi Gobindgarh, Punjab
    Jun 15, 2022
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    Today i have given a command to my epson printer to print a photo it is only giving me yellow nd black color nthng else
    Epson India customer support has been notified about the posted complaint.
    Hi, we have sent you a message regarding your complaint, please have a look.
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      C
      ciithdr
      from Haridwar, Uttarakhand
      May 21, 2022
      Resolved
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      Resolved

      Address: मुल्की नगर कॉलोनी रावली महदूद बहादराबाद हरिद्वार उत्तराखंड 249402

      प्रिंटर बार बार ख़राब होता है एक महीने 5 बार इंजिनियर बुलाना पढता है अभी प्रिंटर को एक महिना ख़रीदे हुआ है|
      +1 photos
      Jun 26, 2022
      Complaint marked as Resolved 
      Epson India customer support has been notified about the posted complaint.
      Verified Support
      May 24, 2022
      Epson India Customer Care's response
      Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. We will get in touch with you soon.
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        Y
        Yogita Joshi Kajarekar
        Apr 27, 2022
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        Only the problem is about colour printing.
        Epson India customer support has been notified about the posted complaint.
        Hi, we have replied to your concern via inbox, please have a look.
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          S
          Sandrala
          Apr 7, 2022
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          My printer is junk. One minute it prints just time, the next it just sends thru blank paper. @hat a waste of time.
          Epson India customer support has been notified about the posted complaint.
          Hi Sandrala, we request you to respond to our message with the requested details.
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            A
            ashish207
            from Delhi, Delhi
            Jan 25, 2022
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            Hi, I have purchased a printer from Epson. During priting some documents, paper got jammed and I tried to take that out but could not clean the track properly. I logged a call with Epson and engineer examined the printer and told a part got broken so he ll get the part and replace it also advised since it is under warrany it should not be charged. After few follow ups Engineer visted us and replaced the part, now he is asking us to pay for that part as he got instructions from the service center. This is pathetic, It is advised by Epson to try taking out paper in case it gets jammed, during this exercise if any ferjile part gets broken, it should be owned by Epson, not the customer.
            Epson India customer support has been notified about the posted complaint.
            Verified Support
            Jan 28, 2022
            Epson India Customer Care's response
            Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. We will get in touch with you soon.
            Feb 02, 2022
            Updated by ashish207
            X5ep359157
            Feb 10, 2022
            Updated by ashish207
            No update
            Feb 11, 2022
            Updated by ashish207
            Still no updates
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              N
              NAGADIVYAMOUNICA KOLLIPARA
              Jan 7, 2022
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              Address: Adi sujatha, palangi, undrajavaram mandalam, do no 1-7, near up school oposite, pin 534216

              Mechine is not working
              Paper and scaning not working
              Epson India customer support has been notified about the posted complaint.
              Hi, thanks for writing in. We have sent you a message regarding the same, please have a look.
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                S
                srishti builders
                from Taliparamba, Kerala
                Jan 4, 2022
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                Address: srishti builders & developers , kuttikkol , kuttikkol ( p.o)-670562, taliparamba , kannur (district),kerala state..

                Epson l1455 printer - papper loading complaint
                last one year, cant get proper service ...
                Epson India customer support has been notified about the posted complaint.
                Hi, thanks for writing in. We have sent you a message regarding the same, please have a look.
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                  L
                  Lokeshpr
                  from Bharatpur, Rajasthan
                  Dec 30, 2021
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                  Address: Namak Katra, Kamla road, Near Jai hind School, fron of Old Birdi House, Bharatpur, Rajasthan

                  My Epson 3110 Printer is not print document properly.
                  Epson India customer support has been notified about the posted complaint.
                  Hi Lokeshpr, thanks for writing in. We have sent you a message regarding the same, please have a look.
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                    L
                    Lavyansh marketing company
                    Dec 28, 2021
                    Resolved
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                    Resolved

                    Address: 07,BACHHAULI,PATPARA,KHANPUR,SA,ASTIPUR

                    I took a epson printer 5 days ago in which same type of problem is coming again and again i am complaining but your engineer is not ready to come and solve it once came and went after resetting as given and again
                    Feb 6, 2022
                    Complaint marked as Resolved 
                    Epson India customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 30, 2021
                    Epson India Customer Care's response
                    Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. In case a complaint hasn't been registered by you, you can do so using the following link: https://bit.ly/3u508Sy. We will get in touch with you soon.
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                      S
                      Shrihaan
                      from Udhampur, Jammu and Kashmir
                      Dec 14, 2021
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                      Address: Epson service centre near domail udhampur
                      Website: www.epson.in

                      :Name: keshav
                      Contact Number: [protected]
                      Address: sui near army gate udhampur
                      Pin code: 182101
                      Serial Number of the product: Vgsk114167
                      Problem Description: I have L220 printer, in March 2021 due to printing problem your service centre udhampur replaced the head, cap assy and main board. after the service printer gave almost hundred prints only and not working properly, your engineer assured me that it will work properly after some time but after about 5months there is no improvement in the prints moreover black ink is missing in the prints. And now your engineer again asking for replacing the head, I am not understanding what is happening with your people either they are not professional or may be using duplicate spare parts during the service. So dear epson I will not pay a single penny for another head replacement as your engineer is asking for. Even I am requesting you to kindly refund my payments if you people can't repair my printer.
                      Kindly do the needful as soon as possible
                      Epson India customer support has been notified about the posted complaint.
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                        R
                        Ramji Ravariya
                        from Mumbai, Maharashtra
                        Dec 12, 2021
                        Resolved
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                        Resolved

                        Address: Shop No. 2, Wadachi Chawl, Near Deepak Cinema, N M Joshi Marg, Lower Parel, Mumbai 400013, Maharashtra, INDIA.

                        I am writing this letter to inform you that on 12/12/2021, I placed an order on 23/11/2021 for Epson L805 Printer using your platform https://epsonshop.co.in) having Order ID[protected]. I would regret to inform you that the above-said order was supposed to be delivered in 15 Days but as of now I have not received any deliveries from your side. Being so late for product delivery is not what I expected from a reputed company like yours.

                        Thanking you,
                        Ramji Ravariya
                        Jan 15, 2022
                        Complaint marked as Resolved 
                        Epson India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 14, 2021
                        Epson India Customer Care's response
                        Hi Ramji, we're sorry about this. We have forwarded this to our team and they will look into it.
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                          K
                          KS HOME
                          from Tinnanūr, Tamil Nadu
                          Dec 1, 2021
                          Resolved
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                          Resolved

                          Address: 1/186 KS ILLAM AISHWARYA NAGAR PEERAVOR, Ramanathapuram

                          My self kathiravan I regret to say I purchased Epson M15140 on 02/03/2021 same day to facings printer problems paper was stucked in many times paper printing come two papers with (half paper one paper another half paper another paper). I was complaint many times service peoples come that peoes told change the paper GSM. I am changed lot of times but that problem still not yet solved
                          Jan 4, 2022
                          Complaint marked as Resolved 
                          Epson India customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 03, 2021
                          Epson India Customer Care's response
                          Hi, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number. We will get in touch with you soon.
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                            K
                            kuahmed
                            from NEW DELHI, Delhi
                            Nov 29, 2021
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                            Address: 352-E/7 MUNIRKA VILLAGE, NEAR BHAGAT STORE
                            Website: epsonshop.co.in

                            My order No.[protected] dated 20/11/2021 for a printer but not delivered yet nor any update when the product will be dispatch, it is more than 9 days. I have send so many mails to but no updates. i dont know what to do. I have already made the payment for the order online. I leave order no on IVRS but no call back
                            Epson India customer support has been notified about the posted complaint.
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                              K
                              Kbc4586
                              from Hyderabad, Telangana
                              Nov 27, 2021
                              Resolved
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                              Resolved

                              Address: 8-2-293/82/gjs/28 gyani jail singh nagar film nagar jubille hills shaikpet, hyderabad

                              I purchased my epson printer on 6th december 2020 my warranty was not acrrtivated
                              +1 photos
                              Dec 30, 2021
                              Complaint marked as Resolved 
                              Epson India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 29, 2021
                              Epson India Customer Care's response
                              Hi, thank you for reaching out to us. Kindly contact our toll-free number[protected]/[protected] or give us a missed call at +[protected] for assistance.
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                                R
                                Rabindra Kumar Nath
                                Nov 25, 2021
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                                Address: ARDENT STEEL LIMITED, PHULJHAR, SUAKATI, KEONJHAR

                                The printer is not printing perfectly and always paper jam, it's printing 1/2 of any letter.
                                Epson India customer support has been notified about the posted complaint.
                                Hi Rabindra, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://bit.ly/3u508Sy. We regret the inconvenience caused.
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                                  P S Ninan
                                  from Vepagunta, Andhra Pradesh
                                  Nov 8, 2021
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                                  Not attending complaint for long time and thereby causing financial loss

                                  Address: Mob: 9446004619, Thondiathu Complex, Kallissery PO, Chengannur-689124, Kerala

                                  I had purchased a printer from dealer of epson india in 2014 and the cost was about 2.50 lakhs approx. The model is wf-r8591 and the s. No. Is vmxy010286. The printer was purchased from m/s. Channel copiers, thiruvalla, kerala. The printer has developed some problems earlier and repaired by m/s. Doctorfone, kottayam, kerala and as i conceive they are the authorized service center for the area covering my place. The complaint is the ink tank...
                                  +1 photos
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                                  H
                                  HiPrinter
                                  Oct 13, 2021
                                  Resolved
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                                  Resolved

                                  Website: epsonshop

                                  I had ordered Epson M3180 printer on[protected], and still haven't recieved the delivery of the product and also the tracking details.
                                  Dec 20, 2021
                                  Complaint marked as Resolved 
                                  Epson India customer support has been notified about the posted complaint.
                                  Hi HiPrinter, we're sorry to hear that. We request you to confirm the site from which the order was placed.
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                                    HB CREATION
                                    Oct 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: BARASAT
                                    Website: BARASAT

                                    Maine 2 month payela epson ka printer liya ha wo unboxing karne ke liya enginier nahi aaya tha mmaine khud hi unboixing kiya hai abhi uska head kharap ho gaya, maine coustomar care me call kiya uno ne bola warreny nahi de ga ...Plz sir help mee...[protected]
                                    +2 photos
                                    Nov 8, 2021
                                    Complaint marked as Resolved 
                                    Epson India customer support has been notified about the posted complaint.
                                    Oct 05, 2021
                                    Updated by HB CREATION
                                    sir plz help

                                    Verified Support
                                    Oct 08, 2021
                                    Epson India Customer Care's response
                                    Hi HB CREATION, sorry to hear about that. Please provide us with your complaint number and your product’s serial number. We will get in touch with you soon.
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