Epson India — Serial number-x5ep191105/printer

SERIAL NUMBER-X5EP[protected]MOST URGENT
This is to inform you that I had purchased a epson printer from flipkart and I received the order on 1st july 2020. Installation was done by epson india . Few days back I faced the problem of the scanner and an engineer visited my house and he was not able to rectify the problem.
Then I sended my printer in your service center of Varanasi for few days and again some problem occured and the service engineer visited again.
After few days again same problem and then it started working correctly but now again I am facing the same problem.
This was my first item that I purchased of epson and I didn't expected this. And now I want the replacement of my epson printer within few days. Last time the engineer told me that If the problem persists than we will replace it and I want replacement. Now no more inspection by your engineer and only replacement of my printer. AFTER SO MANY PHONE CALLS AND VISIT FROM YOUR SIDE PRINTER STILL NOT WORKED AFTER 3 OR 4 DAYS AFTER VISIT. PL DO NEEDFULL. YOUR KIND ATTENTION NO RESPONSE RECEIVED FROM EPSON LOCAL REPRESENTATIVE. PLEASE TREAT AS URGENT.
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Epson India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2021
Epson India Customer Care's response
Hi Rajiv, sorry to hear about that. Please provide us with your complaint number. We will get in touch with you soon.
Jun 01, 2021
Updated by rajiv.shah
SERIAL NUMBER-X5EP[protected]MOST URGENT
booked too many complaint for last 11 months. u can chk with above serial number
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