[Resolved]  Epson India — wrong repair handling

I am running computer institute, very much interest to use our printers for color also samsung laser printer. Recently i contact with my samsung 2876nd printer to digital world service center located in guntur address: 2nd floor raghu mansion complex s-11, 4, 1st lane, guntur, andhra pradesh 522002. They damaged my printer also changing inner main costly parts i. E image unit, logic board and they return my printer dont even before condition when i went to service center. Now my printer not working. How our epson service center take samsung printer with knowing knowledge about printer. I want justice on this action plz
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Feb 3, 2019
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Epson India Customer Care's response
Hi, Could you please share the EPSON product(model no) which is not working ?
Complaint comments 

Comments

Epson l380 printer is not taking photo paper and this printed buy in july 2018 it is in process of gurantee.
Please solve this problem.
Thanks

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