Equitas — detail of my cibil written off

Address:

22,Jayrath bungalows near nest bungalow Ahmedabad, 380015

I had applied for home loan from bank of baroda since 4 months after so many follow up & i inquire about progress, at last they had sent me cibil by equitas which shows applicant my wife's credit card some written of. That is of very old 2006 period. But it does not detail, payment had already done still shows written off.
So bob are not processing home loan. Only this cibil is problematic.
Other website does not shows this problems.
Solve this problem so bank of baroda process.