Esegate.com — amount credit but study material not received till date

Hi team, i am prepaing for upsc epfo exam so i search on google where esegate upsc material" has shown to me and i bought hard copy of book and paid them on 11.04.202020. Reference id:[protected] rs. 488 from esegate.com via order no : #43032, but till date i didn't got it, i contact him multiple times but no response from his side, and also block me on esegate portal not to write them on their sites please help me to sort out this issue, my study time is also waste either they deliver my book or return my payment back, please contact my directly if you need any info.
Name - akash deep
Mob - [protected]
Email - [protected]@gmail.com