I was sold a holiday membership by Eternal Trips Pvt. Ltd. on 21st July 2025 at a hotel event at Regenta, Bharuch. I paid ₹1, 01, 000 using my credit card based on verbal promises made by Mr. Vivek (Branch Manager) and Mrs. Kesha. They claimed:
Group booking allowed
No-cost EMI
Free taxi (fuel only to be paid)
Transferable membership
All resort activities included
B2B flight booking
1.5-year refund window (even after using stay)
MCA affiliation
Complimentary 2N/3D stay
After payment, the company:
Did not provide a proper written agreement reflecting these promises
Denied many benefits verbally assured
Gave false EMI guidance, so I had to activate EMI myself, increasing my cost to ₹1, 24, 500
Stopped responding after payment
Denied refund, citing vague terms
Shared a poorly made membership certificate
I have proof Whatsapp chats, Call logs, call recording, Emails, payment Slip, etc
This appears to be a classic mis-selling scam targeting customers with false offers and pushing immediate payments. Their Facebook page was created just days before the event (11 July), which adds to the suspicion.
I want a full refund of ₹1, 01, 000 and request action against this company for misrepresentation, breach of trust, and consumer fraud.
Was this information helpful?
We bought the membership on 20th July., Richi hotel, surat
All numbers are not working, the office is not there.
Exactly the same thing has happened with me also. I have already started the legal process — including police notice and other official complaints.
If you also want support or want to share details, please contact me on 9228294766.
We all victims can coordinate together. I already in contact with 2 others victims