Eureka Forbes Complaints & Reviews

Even after many request for service, Complaint not resolve....

Eureka Forbes we put amc for 1 year rupess 6000 to this company last November 2022.The machine has problem and not replacing the spare parts from last Dec 26 we are fighting with these customer service last one month they are not replacing the spare parts but cheating customers and getting money. They are customer cares dont have Heart lying to customers and cheating. I need my cash back pls take legal actions these culprits....

I am frustrated by complaining and waiting for a service guy to come and change the filter and service the water purifier. I have called 5 times and they keep saying the issue will be resolved within 48 hours. It has been 5 months till now. No one came. Or no reply. Please take this purifier and refund my every money or else I will go to consumer court even by wasting my time and money....

I bought a water purifier for Rs.20, 000 and I out AMC for Rs.5000 recently and I kept giving issues and they now again its giving issues and they come to check they are asking to pay another Rs.2000 for replacing a component, what the point ofAMC and such an expensive machine, they a ripping off the customer and every 2 months the machine breaks down, after putting Rs5000 for AMC why should I still pay for faulty component...

I Madan Lal Mittal aged 84 years resides at B-2 BDA Colony Shivaji Nagar, Bhopal-462016. I am a retired army officer and from past several years and your loyal customer. Well this comes as a last resort from a distressed customer who has been ignored and harassed by Eureka Forbes team.
That in the invoice cum receipt for service contract you have not mentioned my full name and the mobile number in it not belongs to me. To rectify...

I have bought "Aquaguard blaze RO+ & Ambient" Water purifier on 8th Feb 2022. Customer id is [protected] and serial no. [protected].
Now sensor is not working so I raised a Complaint (CM[protected]. But technician and their lead Randeep Karmakar are denying for repairing. They are asking to renew again the warranty while the machine is still under warranty (7th Feb 2023).
Three months back I was facing same issue that...

Swapan Kumar Das
Mobile Number [protected] and [protected]
I had purchased AMC for my RO water filter on 5th of Jan. 2023 but regret to inform you the necessary change of filters of the RO has not been undertaken till date.
The matter was reported to your customer care on 9th Jan 2023 but the necessary change of filters has not been undertaken till now (11th Jan 2023 1800 hours)
I had made a complain again today...

Paid AMC charges of Rs. 6100, but till now either my water purifier is not serviced or my money not refunded.

No proper response from Eureka Forbes.

Regarding AMC charges paid without informing me...

I complaint about Aquagard purifier regular service.
Worst AMC service center, logged a case almost 15 days back and calling every day their customer service center, but no proper response from anyone. Simply take money, but they won't do any service....

Machine is not working only red blink light is blinking....

Almost 26 days passed, but till date my Eureka Forbes water purifier problem has not been resolved.

Last week someone called me and told that they are looking into my genuine demand but sorry to say again they are silent.

Please suggest what to do.

Regards Satnam Singh Aujla
[protected] / [protected]...

The below mail was set to the company on[protected],

from: Baby Venkatesh
to: deepa.[protected]@eurekaforbes.com
date: Jan 3, 2023, 3:52 PM
subject: COMPLAINT of REFUND Pending on Cancellation of Forbes ROBO L-VAC Vide Order No.[protected] Customer ID No.[protected].
mailed-by: gmail.com

Dear.Deepa,

Good Afternoon,

I regret to inform that my Refund...

I have renewed my AMC for ereka forbes water on 4th JanuaryNo.w/o[protected]. sales order No.[protected]. I am unable to download my einvoice for Rs.5050. Please send the einvoice on my e0mail portal [protected]@gmail.com...

We had purchased AMC from Eureka Forbes Invoice No.[protected] Dated 07th July, 2022. We have nee requesting for a repair visit since Novemeber month.
We initially filed a service request to address the water purifier's error - fault no. -5 after it had been running continuously for 40 minutes to an hour.
Despite changing a few internal parts over many visits by the service technician, the problem remained the same, and the...

These people don't feel shy as they could not change the filters even after waiting for a long period since 13th dec 2022 to till date...

After 16 hours of follow up they assigned the technician but now he not responding and not visited

need my money back...

I have Purchased water purifier from Eureka, I have renewed service and paid the full amount of AMC online. The service provider has committed to provide the service in 48 hours. I haven't heard till now. Kindly refund my money.

My details

Customer ID:[protected]...

Power supply button is not functioning.I raised a compliant 45 days back.
Till this date no one turned up.
My advise to Eureka Forbes is better wind up your business if you can't redress the compliant despite several reminders and daily followup...

I took AMC for a water purifier and raised a service request but no response from eureka Forbes till now and said sorry when called to call center and did not visit for service till now,

AMC amount is in like international company and service is like street company.

Service request Number : CM[protected] on 25th Dec' 22

CM[protected] on 18th Dec' 22

Apar from this i took...

My aquaguard reviva UV is under AMC, water stopped coming from the water purifier.
The support guys says I need to change the filter without which it won't work. The last filter change was before 8 months. Not even one year is completed and the filter change cost is 2500 +.
Eureka Forbes is looting the customers....