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Eureka Forbes Complaints & Reviews

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Last updated Apr 30, 2024
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Eureka Forbes reviews & complaints page 282

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A
Avinoy
from Gurgaon, Haryana
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Aquaguard Compact - No free servicing for the 1st year

Address:Pune, Maharashtra

I bought Aquaguard Compact a year back (technically it was forced on us as their representative begged, cried and did everything to sell that product). As promised there was supposed to be a free servicing and change of filter within a year, which never happened. Now finally when I succeeded to reach out to them they are saying that I will have to pay for it. The best was their technician (Pramod Mandavade - [protected])who very...
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HARNATH CH
from Mumbai, Maharashtra
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Service Request # 0080984701 dt 03-04-2015

Sir, I wish to bring to your notice as a last recourse after making frantic efforts in reaching the concerned in the subject regard. It may be observed that the request bearing # [protected] has been made on[protected] and to anyone’s dismay, it has not been resolved till now. The Hyderabad telephone[protected] of Eureka Forbes is continuously out of reach and even the corporate office number of[protected] does not respond to the...
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H
Harsha Pirgal
from Robertsonpet, Karnataka
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Aquaguard water purifier for code AQCLBLPUM, sl no. 2002662

Address:Bangalore, Karnataka

I have placed many complaints so far through your phone number but I disgusted, disheartened and annoyed with your brand and service. This is not only because there's no response from your service end but also your product needs some check as it faults n number of times. I am very honest your brand has dissatisfied me thoroughly and also your service executive are pathetic. I am very sorry to say if you people want good publicity then please...
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bak007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aquaguard classic not repaired since more than 20 days

Address:Uttara Kannada, Karnataka

I had booked a complaint in the first week of Mar 2015 regarding my aqua guard classic water purifier not switching on with Karwar office Tel:[protected]. After a week on rep Mr. Sai Kiran visited and told me that a fuse had gone and immediately replaced the fuse. After replacing the fuse and immediately on switching ON, the PCB just burnt due to short circuit right in front of me. The rep immediately stated that there was a fault in the...
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M
Munirajcs
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aquagaurd parts got faliure within 4 months from the date of purchase and not working till date

I had purchased Aquaguard in Dec 8, 2014. It got repaired on 24th Dec. I have chased for service and found the fault on 8th Dec where UV lamp got failure. I was replaced and again it got failure. Two times it was replaced and now PCP part was not working. Meanwhile, while servicing the body got cracked. I was not happy with the service and the product provided. UV lamp was failed two times and now PCP was also failed. While servicing, one...
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F
fk7951
from Delhi, Delhi
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No service as promised

Address:Raigad, Maharashtra

Again, after changing filter on November 11, 2014, since then no one has come to my house for servicing of Aquaguard Enhance RO+UV Water purifier. Please send someone for servicing and checking the water quality as soon as possible. The guy promised 4 free services while changing the filter. My neighbours have Kent Purifier, they are receiving free 4 service per year regularly as promised, than why Eureka Forbes is doing this. I feel...
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S
Saransh Khattar
from Delhi, Delhi
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Disappointment and deficient services

Address:Panchkula, Haryana

Sir/Mam Eureka fobes earns a good reputation in market . Believing the same I purchased a R.O on name of Mr Suresh Khattar installed in House no. 892, sector - 8, panchkula (Haryana), +91-[protected] . I am an advocate and also associated with big real estate projects . I am planning to purchase around 300 R.O systems for the project Trishla City, on zirakpur patiala highway . Personally i had the worst experience since your product...
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S
sanjuv999
from Bengaluru, Karnataka
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Brand new Vacuum Cleaner Trendy Steel Not working as expected

Address:Bangalore, Karnataka

I would like to complain against Eureka Forbes. Despite repeated complaints, they have not solved my problem in Vacuum Cleaner model -Trendy Steel. I purchased this model a few months back. I used it twice. After that the suction power of the model reduced. I contacted customer care and they sent a person Harish 2 month back. He checked and told that hose pipe had to be changed and will get the hose pipe if ready. After that, since 2 months...
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A
arunagyan
from Mumbai, Maharashtra
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vaccum cleaner model supremo

Address:Lucknow, Uttar Pradesh

i have asked your lucknow unit head mr abhishek for providing rubber pipe needed for cleaning but even after lapse of one month i couldnt get it and they told me now it is no longer available with company. my unit is useless without that attachement . please rectify it. at the earliest. gyan pathak c-3 sector i aliganj lucknow 226024 up mob no is [protected]....
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D
dynamicnilanjan
from Ghatal, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FORGERY IN REPLACING FILTER AND IRON GUARDS

Address:Howrah, West Bengal

I have purchased 1 Aquaguard Classic Water Purifier on 18/04/2014. the product was under warranty upto 17/04/2015. The product when purchased was delivered by one of the sales representatives.naed Mr. Prosenjit Bose Lord's Appartment, 21/2, Khetra Mohan Banerjee Lane, Mandirtala, Howrah - 711 102, Mobile No. [protected]. Recently this guy called me and ask me change the filter and the ironguard as it has already been due for a change. I agreed...
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d4pravi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not replacing board and sensor of water purifier within AMC period

Address:Malappuram, Kerala

Purchased water purifier in 2009 (Model-Crystal), Now in AMC period up to march 2016, Water purifier was partially complaint since November 2014 and informed the franchisee over phone.After the repeated calls, in January 2015 a Technician came at home, checked the purifier and informed that sensor to be replaced, then there was no response from their side, so after the repeated calls another technician came at home with a sensor on 23/03/2015,...
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H
helendcruz
from Valpoy, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non attending complaint

AG Total Nova Water filter back frame has become brittle and fallen off. The unit was due for service on 26-MAR-2015 under AMC in force. My complaint is registered under No [protected] dated 13-MAR-2015 and inspite of several calls on mobile No: [protected] of Goa area (Mr Mathran) no action is forthcoming. This is second complaint for Most unreliable after sales service/AMC. Pls keep that in mind when you buy any product from Eureka Forbes....
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Address:Mumbai City, Maharashtra

I have purchased Eureka Forbes Crystal Water purifier and enrolled for Maintenance contract from Oct 2013 till Oct 2016. In the past 18 months only 1 Service is done and there is no proactive calling for Reminder ( every 6 months) from the Franchise. Please take a note of this and extend my Lapse services by further 6 months. Customer Code: [protected]....
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V M Naidu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not attending "EUROVIGIL" security system complaint last 20 days

Address:Bangalore, Karnataka

I have register my complaint 20 days back with Eureka Forbes since Security System not functioning. The complaint was closed without attending. Once again i registered my complaint on 28/03/2015 vide complaint number 80880855 unfortunately till today nobody attended. I am calling them every day to find out status of the complaint but there is proper response and nobody attending to sort out the same. I invested around 40000/- to get this...
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mayankgupt
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Code: 1003853969, Complaint Number: 91514022, Service not done inspite of repeatedly calling Customer Care

Address:Bangalore, Karnataka

Hi, This is to inform you that I, R K Gupta (Customer Code: [protected]) had renewed the annual AMC (Platinum) on 25/10/2014 by giving Citibank cheque no 036250 to Prashanth (+91-[protected]) working with JP Services Jayanagar. I was told at the time renewal that every four months service shall be done automatically. I waited till Feb end 2015 (4 months from Oct, 2014) and thought that the service will be done automatically but nobody...
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T
tarunvanvari
from Mumbai, Maharashtra
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Cockroach in the Machine

Address:Mumbai City, Maharashtra

I had purchase Enhance machine in October 2014...When the service technician came...the machine was fill with cockroach...we request him to please the change the machine immediately..but he said the seal was not proper and he has adjusted with a sealant...next day my son again spot the cockroaches...after I have being only given false promise ...I am horrified by this act of the company, , , , , I shall sent pictures to all our whats up and...
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Vineet Rajpal
from Gurgaon, Haryana
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Wrong filter installed

Address:New Delhi, Delhi

Dear Sir / Mam, I have got enhanced UV+ installed and got the AMC renewed today from Eureka authorised service centre. However earlier in the machine the "Miracle" metal remover was installed was of big size but newly installed "Miracle" filter size is less than half of what was installed earlier (pics attached). Please confirm for its genuineness and whether it will work on same lines as was installed earlier and I understand now...
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J
Jyothish Kumar
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water filter not working-complained several times

Address:New Delhi, Delhi

I took AMC in Oct 2014 for 2 years and paid ~Rs. 9500/-. That time the technician told there will be 4 yearly services and if there is any complaint, they would attend with in 24 hrs. Once they changed all the filters in Oct/Nov.14. Since then there is leakage of water and I am very much fed up with these bloody people, neither they are calling back nor they are sending anybody to rectify this issue. Now its switch does not come in automode...
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dineshnetwork
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aqua Sure Nano RO Water Purifier - Not Working - Poor Response from Customer Service.

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

We have bought Auqa Sure Nano RO Water Purifier in Online Dated. 20/10/14. But We didnt get the purity of Water till now & Not even used the product. We have complainted through Customer care for several times. A Person from you side came and told problem in membarine and it will be changed under warrenty. But then onwards no response from the Aqua Guard. Finally I have decided to suggest to dont buy these Eureka Forbes any products because...
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drravinder kaur khurana
from Gurgaon, Haryana
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hepa filter/all filters for AIR PROCESSOR 2000(AIR PURIFIER IONIZER)

Address:Faridabad, Haryana

THIS IS TO BRING TO YOUR KIND NOTICE THAT I, DR GURMEET SINGH CHABBRA, AT PRESENT RESIDENT OF FARIDABAD, HARYANA, HAD BOUGHT AIR PURIFIER AMCOR AIR PROCESSOR 2000, SLNO[protected]B CODE-10151), PRODUCT CODE112, MONTH /YEAR 03/03. WE HAVE BEEN REPEATEDLY COMPLAINING FOR ALL FILTERS AT LOCAL AND HELPLINE NUMBERS BUT NEVER GOT ATTENTION. PLEASE LET US KNOW IF ANY THING CAN BE DONE OR NOT. I EXPECT A POSITIVE ANSWER FROM A WORLD KNOWN COMPANY...
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