Eureka Forbes Complaints & Reviews

I have purchased water purifier, till now we are not using it.

Only way we can connect with the customer care is by phone call, which is a hard option for working professionals during week days.

*Product Description* :
====================
AQUAGUARD SELECT GENEUS UTC-RO+UV

*Product Sr. No* :
===============
[protected]

Purchased:-
===========br...

We have raised complain for service on 06.03.2022, mr Akash came for service and did service in such manner that since that day purifier not working.

Post that complaint raised multiple times vide complain no [protected], [protected], [protected]

All complaints closed without any visit and non respond given till date on call they harassed us....

I am using ur products from decades.
Now latest I have purchased WDX2 Vacuum cleaner Dec 2020.
Now suddenly it has stop working.
I raised a service request and technician also attended but the reason was so silly.
The power cord not working properly so it has to be changed i.e, the full roll or full length along with the unit attached. My problem is we r using once a while also for indoor use only. Then how the...

After getting payment of filter in April 21 the same has been defective hence against my AMC filter replaced in Sept 21 whereas there was guarantee of filter is 1 year in corporation water any how again on 4.3.22 within AMC period I called. Technican they told filter is not working you have to pay for filter whereas my machine was under AMC at that period.
This is a cheating to me that in AMC period company not replacing filter....

I Paid AMC amount with Authorised Service guy but he not updated in the system and my AMC became expired . Even Customer Care not responding its been 1 Year still issue not resolved .

i have GPay proof and provided guys contact details but still Eureka Forbes guys cant get that money back...

Dear Sir,

We as a customer have complained for our water purifier which is not working from last seven days

Our complaint no. Is [protected] dt. 02/04/2022

And this is second time we have complaint and the technician visited name Dharmendra Verma (+[protected] on 03.04.2022 and told us that your machine circuit is damaged and we will arrange within 2 days and after 2 daya they bought us circuit...

My RO is under AMC but they have not responded yet. whenever i call they say please wait. and here waiting for 2nd day without drinking water. eventually i have to buy from outside. escalated the same matter to all the email ID's given by customer care, reached out to them for end no of times.
can someone look into it?...

Eureka Forbes are cheating me on a recent product purchase. They only call back when complaint reminders are made, and their standard dialogues are "what is the problem", "we are sorry", "we will escalate the matter". Bloody hell with your escalations, you have made me 50 such calls in last 15days since I raised the complaint for a defective water filter purchased online through Eureka's website. On every calls there is a new person and I...

Aquaguard enhance purchase in october-2021 & installed by company, but there is no service provided by company till date while RO not working properly.
complained all ready registerd on 3.04.2022 but up to till date no resolution,
complained no. [protected].
this complained closed by company without resolution and without visit of an engineer ....

Hi All,
After renewal AMC, I received one message from EUREKA. TO Avail your Free Spykar Merchandise, click https://360.inex.com/eurekaforbes. I clicked and ordered product and paid full amount.

I received order confirmation mail (Order #EFS007788 ). But after 15 days also i din't received the product. I communicated through mail they are not responding.

After so many reviews i found FAKE company FAKE...

Even after 6 months from date of installation of water purifier the sales person (authorised and sent from company directly) of the company did not provide any original receipt of purifier .It has been almost a month I had complained this matter to company's helpline number but there is no action taken from their side...

Eureka force is not able to provide me service for my water purify Model-GENEUS DX for the last 21 days.

I had tried my level best to rectify the problem and in this regard, I had to request the CEO of Eureka force through mail communication.

But till date they are not able to solve my problem....

The adaptor of our aquaguard water purifier is not working, they said it will be replaced by 4th april 2022 .Today is 9th april and they have not even replaced it and also we are trying to reach them, we are unable to contact with them . I would never make my mind to buy Eureka Forbes' product ....

Eureka Forbes - we bought a Water purifier from Pai Electronics. Installation from Eureka was promised within 24 hours by 9pm today and when called the service Technician Team from Eureka forbes is telling that we are not here to serve your work, technicians are human beings. Just get lost.

This is the way he is talking to customers and disconnected the call. Eureka Forbes is giving false promises. They say installation will...

My register mobile number is[protected], I registered complaint in January 2022 in many time. My all completes closed without solving problem....

Hi, I have taken AMC services for Dr Aquaguard water Purifier from Eureka forbes .

I have raised a service request on 28 March 2022 stating unit is not working .

Next day technician attended service request and said some part is not working and will come back and replace .

But thereafter, no technician has attended the service request .

It's been 10 days now, i am calling day and...

I am waiting for re installation of aquagaurd in Bangalore since 2 weeks. None of the technicians attended so far. I have given multiple calls and messages and everytime they say it will be fixed at the earliest. But no response.such a worst service. Water being the basic necessity, these people are playing with their customer.

I will never suggest this product...

I bought this RO purifier in Alwar ( Rajasthan) on 7 Dec 2019, the service was good in Alwar but because of the nature of my job i moved to Pune. I put a request for the reinstallation of my RO purifier but no one turned up even after repeated complaints and emails to customer care team. Ultimately i installed it myself. Now after working for few months the water started leaking from it. Even this time after complaining through App and phone...

Arpana - Mobile number [protected]

Three weeks back I have installed water purifier. Executive Dileep - [protected] has been my contact person.

I have placed demo requests multiple times. No demo is given. Now I dont know how to maintain the product.

Very negligent behavior from the team...

We purchased LVAC vacuum cleaner, through Eureka Forbes Sales representative in Bangalore during the month of Feb 2022. The product details are provided below.

There is an issue with the auto docking feature of this product and having consulted with Eureka Forbes technician in Bangalore, I have been advised to raise this formal complaint. Please note that the space around the charging station is as per product guidelines (installed...