Eureka Forbes Complaints & Reviews

Hello i am using dr aquagrad am changed after 1 month both red light blink...

I have an AMC which will expire on 22/12/21. I made a service request for the re-installation of the unit on[protected] due to my transfer to Kerala State, Kottayam. The company closed my complaint without attending the same. They asked me to login the complaint again. I think they are waiting to expire thr AMC. The customer Service in Kerala Region is very Poor.

Also, the maintenance person never calls and confirms his visit...

I have raised a complaint to eureka forbes regarding my issue multiple times and my complaint has been raised since last 2 months but no action has been taken from eureka forbes.
Everyday I am trying reach them with a hope of fixing the problem but the service executives are only giving blind hope and fake commitments.

Seems like fraud company who knows very well, how to fool customer by some cheap products.
br...

I relocated from one society to another within Pune and I submitted a request to re-install my RO water purifier on 27th November but no response., then I called customer again on 28th and 29th November but still noone has come to re-install the RO. Customer care just keep re-iterating we have reminded local team and they will contact you. this is ridiculous....

I have Eureka Forbes Dr Aquaguard Magna HD RO+UV (NXT) Customer ID [protected]
Contract receipt no [protected] AMC Renewal Date 28/12/2019 .
AMC ends 27/12/2021, as per company Policy Consumables are replaced every year, for my machine the Consumables ( cartridges ) was replaced on 27 Sept 2020, the technician Cheated and put a used RO cartridge which i rejected send many complaints to Eureka Forbes Customer services against their...

I had purchased a new water purifier of Eureka Forbes, model name REVIVA NXT UV, on 29th May 2021 from their local franchise cum authorised dealer, MIHIR ENTERPRISE, Bhilai/DURG. Since yesterday the equipment is not working. We immediately called the shop owner who on checking the system said that the Filter (set of 3) has gone wrong and it has to be replaced and we have to bear the cost which is around 2000/- as FILTERS are not included...

The Mopo which was bought about a few months ago is not sucking while in mop mode....

Eureka Forbes customer care numbers do not work at all but the numbers have been published on their website for cheating the customers, just for eye-wash purpose. It is so sad that even the executive with whom I had an online chat kept on (even telling that the numbers are not working), have been insisting that I call those numbers,
I think that INTENTIONALLY THE CEO/ MD wanted those 2 numbers to be published on their website to show...

Request # [protected]

Even after paying 2 year annual maintenance cost.

Company is not resolving the problem and demanding for money.

Company can't support its own product and give guarantee for the same

Not sure what is the purpose of AMC....

The installation is not done even after 3 days. Purchased the product ( aquasure by aquaguard) from big bazaar on 22 Nov and placed the installation request on 23 Nov morning. I was told that it will be completed on the same day. Nothing happened till date and I followed up repeatedly with customer care with no help. Pathetic experience. I still don't have a date.

Here is the installation request number for reference - [protected]....

I have entered into amc for their aquaguard purifier classic model by remitting rs2350/- on 13 th sep 2021.
They have not issued receipt. But they confirmed my contact is valid till 12 th sep2022.
The unit developed snag as teh green light flickering.
Technician came and attended but the problem persists
i called the technician again and he said that the problem wil be there becos of motherboard and ask me use...

26/11/2021
Dear sir,

I have aqua Guard water purifier and i have extended 3 year AMC contract with this company on 20th Nov 2021. I lodged a complaint on 23rd, 24 th and 26th nov 2021 to the company regarding my instrument not giving water. Nobody came till todate and i did not get any message regarding my call request. Today, i talked to customer care number after shouting at them for the response. i got sms today...

This is regarding the installation which was promised that it will be done by today and still not done .The product was bought only after confirmation that delivery and installation will be done same day .Even though machine was delivered at 11.45 am and still no installation....

I brought the water purifier 2 months ago. Last week, on 19th November 2021, the reject water flpw would never stop and water seems be overflowing from the purifier. We contacted the person who installed the aquaguard and said to call him in case of warranty services. He said he'll come in a day. It's been a week. We call him everyday and he says he'll come within 1 hour and never shows up. We have a warranty period of 1 year. The service...

ON 30th Oct, I have raised a service request([protected] ) with eureka forbes mentioning that I have renewed the AMC (Contract #SO[protected] for the Aquaguard Water purifier product and requested them to change the filters. Called up customer care quoting the Service request and AMC contract number. However there was no action taken till 2nd Nov. Then I wrote a mail to the first level escalation, still no response. Later, I had been writing...

Since last week my eureka forbes unit was not working I complain about this for 10 times and my unit in amc but any one on behalf of eureka forbes is not taking action very poor service of this company please switch off this company to Kent very good service of Kent installed in my brother house no water In my house for drinking since last week...

I registered complaint number [protected] on 10th November 2021 about water filter not working. There is no positive response and nobody from the company attended to examine the issue. The water filter is under AMC. I have written e mail to the designated e mails by following step 1 and step 2 also as provided on website. However, there is no positive response. Still problem is not resolved. My registered number is [protected]...

I had bought a water purifier from Eureka Forbes in December 2020. The warranty is going to end in one month, and the purifier stopped working. I have lodged a service request on their website on October 30. I have been calling customer care for the last 25 days and they keep promising they will get in touch in 2 days, but no one is coming or calling or anything! I am convinced that they are delaying it intentionally so that my product will...

Eureka Forbes AMC water purifier complaint number - [protected]

Eureka Forbes sent me whatsapp message to buy AMC saying my AMC is about to expire, their customer care service constantly called me to pay the AMC using the link and I have logged into the Eureka portal and paid through the Paytm wallet, now Paytm says they have paid to Merchant Eureka Forbes but in Eureka portal, I have received 503 services unavailable error...

I have purchased vacuum cleaner online from Amazon. One of extension tube find crack. I have sent request for replacement but there is no response .
model no. Sure From Forbes, invoice no. DEL[protected] dt 29/09/2021,...