Eureka Forbes Complaints & Reviews

My complaint number [protected]. I raised a complaint on 11jun21. Every I am doing a follow up call, I wrote email to Deepa.[protected]@eurekaforbes.com but no use. Every day they were telling like, today it will be resolved. Worst service ....

I have taken AMC from Eureka forbes. Damn worst service. They dont do service. You end up with begging them. You will receive a message saying that your service request is completed. Technicians are frauds. Escalated so many times. They are also aware and least bothered. If the product is not working throw it away. DONT GET TEMPTED WITH AMC. In a year, I bought water from outside for 3 months.

We understand lockdown constraints....

Complaint no. is [protected].
Very Very bad service by the eureka forbes
My AMC is valid till 24 july 2021...

Am kavitha customer of water purifier. I purchased water purifier on 20th November 2020 by Vinay from Eureka Forbes. As I made full payment till now I have not received an invoice copy or receipt for the proof that I have purchase water purifier.
Actually I was getting call from your end saying that what purifiers install at my place is in the name of Sathya Murthy. And your people was telling me to change the address which is the...

Am kavitha customer of water purifier. I purchased water purifier on 20th November 2021 by Vinay from Eureka Forbes. As I made full payment till now I have not received an invoice copy or receipt for the proof that I have purchase water purifier.
Actually I was getting call from your end saying that what purifiers install at my place is in the name of Sathya Murthy. And your people was telling me to change the address which is the...

I took AMC (Yearly) service from my Aquagaurd water purifier on October 12th 2020, from that time no one visited my home for the mandatory service till now (Jun 23rd 2021). I raised a ticket on Jun 14th for a service as my machine is not working, from that time I didn't get any call from service center. Till now I am using outside water.
I paid the service amount ahead and buying water outside.
I want a justice for this.br...

My complain no is[protected].The customer service provider said they will action my problem within two days, after 7 days they neither even send their service man nor solve my problem.It's about water(the most needy things for human life )they just ignored my complain . After sales their service is very worst .I don't recommend anyone please don't buy this company products....

This is regarding the service request raised with Eureka Forbes Water Purifier on 11th May 2021. There is continuous overflow of water even after switching the device off. The purifier stopped working in a day. Since there was a lockdown they told might get delayed. Now all the essential services are open and the service request is not taken up. Raise another request on 14th Jun. Its under AMC. Paying daily 40Rs for the water now can the...

I have an AMC for the Genius plus water filter till February 2022. Earlier I was residing at 212,
3rd cross, 1st block, Jayanagar, Bangalore 560011. I was getting regular service.
For the past one year I have been residing at 421, 9th main, M.S.Ramaiah City,
J.P.Nagar 7th phase, Bangalore 560078. For the past one year my Aquaguard has not been serviced in spite of innumerable phone calls, several times service request...

Dear Sir,

I was sold a vacuum cleaner on 25th of April 2021. I have paid the sales representative through Google pay he told me that he will submit me the bill however till date I have not received the bill. I have paid him Rs.16, 000. After a week o[censored]se I found that the vacuum cleaner was not as efficient as it was promised to be. As per the policy mentioned in your website where it was clearly written That the product can...

Brought a Vaccum cleaner on 25th April which was mis-seller to us as a highly efficient one but it doesn’t worked as per the expectation. The vendor took payment to through google pay and said that he will share the bill. Neither I received the bill nor he responded to our request of returning the item. Then we tried returning through the Eureka Forbes customer Care support. We called, raised request on WhatsApp even emailed but all in...

I was using this Eureka Forbes RO water purifier for the past 8 years.
Every time I was having the Annual maintenance Contract and all the Filter's and Spare parts covered.
But I renewed the Annual maintenance Contract on 28th Jan 2021 for 2 years
But right now they are telling me that my spare parts will not be covered and it will be charged. They didn't mention anything regarding this at the time of renewal
This...

It has been a week since we have been delivered the water purifier. But the installation is not done yet.
Very unprofessional behaviour. There is no way to reach the customer service team. Nobody picks up the calls!...

I used to be huge fan of Eureka Forbes, but now situation has been changed because of your company pathetic after sale service. I have logged a complaint with your CC since 13th May 21 and since not resolved logged a fresh complaint on 21st May21. I paid AMC amount of Rs.11450/- on 17th May 21 having promises of immediate action. Problem statement and required details are given below……….
• Last 5 weeks your customer care is...

No response on the complaint registered on 10th June. I have a valid AMC and no one is contacting in spite of several reminders to call centers.
My complaint id :[protected]
As a customer I need to know when the problem will be resolved, there is zero accountability on the part of the company

Praveen Kumar...

I have raised a service request through application as well as customer care toll free number for the Water purifier which is not working from more than 2 weeks till now. Even after raising service request no one visit home to repair it.

There is no support after sales.

Service Request No.
[protected]

Customer ID [protected]

Please escalate this issue for the resolution...

Dear Sir,

• We lodged our Non working Water Purifier (Aqua Guard Crystal Plus) complaint on 18/05/2021 by opting the mode of SMS to [protected]. - No service request return message
• Again we lodged our complaint after a week in your web site - No reaction
• Third time (03/06/2021) we called your Help line number [protected] (attended by call centre representative) Complaint Number: [protected] - No reactionbr...

Dear Sir,
We had purchased aquagard from Amazon on 11/06/2021. But till now no one has come to my house to install it. I have given complaint many times. product got delivered but none of them turned up to install th product.
we raised complaints and tried to call the sales rep multiple times and he is disconnecting the call .
would like you guys to take serious action against this issue
Installation request no...

I had booked a online complaint and request for a servicing, but call came from their head office Mumbai, and they said unless I make 3 yrs AMC with Rs.10000 they will not send any service engineer....

Aquaguard Geneus - 10min / 2point filter water will drain after without filter tank will be filled ( motor will not run), this problem since1 week & water tds 200. Hence provide necessary action detail....