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Ex-Servicemen Contributory Health Scheme [ECHS] Complaints & Reviews

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Updated: Apr 30, 2026
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Ex-Servicemen Contributory Health Scheme [ECHS] reviews & complaints page 3

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H
Hanuman Tiwari
Jun 11, 2022
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I am from Hyderabad. This is one of the worst service in my life. And i am requesting to army chief that improve the services of medicine in echs
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    N
    Niranjan Jatain
    Jun 9, 2022
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    Address: Gohana sonipat haryana

    Sir, , , , in this summar there is no facility of drinking cold water in echs Gohana, distt sonipat haryana, , , , please resolve it as soon as before comming wintar thx for this great work if it's complete
    Jun 09, 2022
    Updated by Niranjan Jatain
    Will see
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      Address: echs, Army HQ, New Delhi

      I had submitted claims for reimbursement of amount spent by me for local purchase of medicines which were NA with the Polyclinic There were four claims which were settled by the concerned authorities but the amount has not yet been credited to my bank account. the details are as under.
      ser No Claim Id Amount Amount settled & date Remark
      1.[protected].00 1858.00 22 Apr 22 Amt not recd
      2.[protected].00 96.00 22 Apr...
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      J
      Joseph k g
      from Chengannur, Kerala
      May 23, 2022
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      Address: Kankatharayil house venmoney po ,chengannur TEH,Alapuzha,kerala

      23/05/2022

      Army number 14585865A Ex HAV joseph.k.g.in my 64 KB echs smart card my wife usha joseph(wife) reg no:HY0091333 date of birth is printed wrong I e[protected] .but as per record actual date of birth is[protected] due to this mistake I can not receive medical facility from echs polyclinic as well as echs enpenelled hospitals.my wife needs medical attention due to her medical uterus surgury treatment.therefore l apply Data change request for correction of my actual date of birth i e[protected]spouse Record awaiting obns dob[protected] instead of my wrong date of birth i e [protected] .so I highly requested to you please kindly verify my actual date of birth as early as possible.Thanks.
      Army No.- 1547032M, Ex-Hav. THETE PUNJA BHIMAJI.( Unit- BOMBAY ENGINEERS GROUP AND CENTER, KIRKEE, PUNE-441003. Correction in E C H S, Card the correction of in Date of Birth of my Spouse name MANDA PUNJA THETE is 23/01/1967. ( Wrong entry in E C H S Card is 24 /01/1967.) Only . 01 day Difference . Please correct it . i will try log in, but Password and O T P is not received from E C H S online log in without PASSWORD . Tell me What can I do ? Application No.[protected] Dt.- 03/08/2018. Card No. PU[protected]. Correct Date of Birth is 23/01/1967.
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        D
        Dhanaji Biradar
        from Pune, Maharashtra
        May 12, 2022
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        Address: Balewadi pune

        I am a daughter of Ex serviceman . My father is in pain from last month ...He has a internal headache and heating head, and overall face paining.
        Echs doctor shweta sharma echa pune observed and refer to neuro department for next day.
        When next day we came early morning 8 am neuro Doctor and HOD of Neuro Col vikram Asturkar ( SR ADV (MED) & NEUROLOGIST ) not helping us. They said neuro OPD day is only Tuesday and Friday but dr shweta sharma not told us to about the OPD days.
        My father is in lot of pain and suffering a lot, then why all doctors and HOD of the Neuro one of a responsible person behaving like this...They not helping and cooperating us. Their behavior is very rude and arrogant.
        My father was an army person and his 22 years of life to give indian army...For country's protection then why all responsible people in army behaving like this to every army person after they retired why ??
        Every where at ECHS is worst service for everything and opd's.Doctors don't tell about opd's they are too much rude and even don't have manners of talking.How they can talk and behave like this to the person who had served for the country
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          P
          Prakashchandra19
          from Siliguri, West Bengal
          May 11, 2022
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          Address: Bagdogra siliguri west bengal

          I am suffering severely from Hemmorroids and having severe pain especially at night since 3 days. On attending opd echs doctor referred me to nearby bh surgeon. I am not satisfied with this procedure nor doctor referring me to gastro empenelled doctor, worst system, only my soul know how much pain I m feeling. Let God will decide the fate of these doctors. Very unprofessional and very insensitive behaviour, totally broken with system. 786440 -s Ex Sgt Prakash Chandra echs polyclinic bengdubi siliguri darjeeling west Bengal. Mob no. [protected]
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            L
            liberalrakesh
            from Panchkula, Haryana
            May 7, 2022
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            Address: Chandimandir, Panchkula, Haryana

            I am an ex-servicemen and went today to ECHS Polyclinic Chandimandir for my medical treatment because my sugar was increased which is 313. .I took the e-token from the machine for Medical Specialist Dr. Shalini as she is very polite in nature and treats well with the patient., Suddenly a medical attendant came and snatched the e-token slip from me and tore it. I said why did you tear the token slip? She said that there it is not allowed for you, medical specialists only see heart patients.He cut off the doctor's slip of his own free will. I said that I do not want to see them, they do not listen to the patient. She gave me another token and as soon as my number was about to come, the doctor got up and left. I went to the counter again and said that the doctor has gone and give the slip of another doctor. She gave another doctor's Token and as soon as I enter in the doctor's room, Lady Doctor shouted on me deliberately "Bahar Jao Bahar Jao, I am drinking tea now", come later on. After 2 minutes, that lady doctor came out in anger and said that you have punched 4-4 tokens, I said it's not my mistake but now after seeing your behaviour I don't want to do medical checkup from you too.

            I went to the OIC Col Sheoran and narrated the whole thing to him and he started scolding me on the contrary. At the same time, the doctor of room number 3, who were of colonel rank, started threatening me and saying Col Sheoran that handover me to the CMP. I left the room and hospital without treatment.

            After then I visited Sector 6 Panchkula and got my treatment done with ease ans proper advice.

            In my view Condition of ECHS Polyclinic Chandimandir is Worst of the Worst. Doctors always seen sharing Refreshments together in a chamber overseeing the patients and OIC don't care about this. Patients don't get medicines, only General medicines are available their. In the name of Laboratory they have one Lab Assistant, who always found absent or on leave. ESM are forced to go to western command rather then giving them referral for empanelled Hospitals. Doctors are incompetent and often misbehaves with ESMs. If we go to OIC for complaint, he threaten us to be arrested by the CMP. Doctors and staff is enjoying from contribution of the ESMs.

            Many court case also have been filed by the ESM. Now after this episode I am also thinking of filing a case against the Doctors and OIC for misbehave. Whenever I get the time from my family responsibilities, I will definitely lead a nationwide campaign for this and will take signatures of ESMs on an Petition.

            Thanks for this platform to share our grievances.
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              A
              anish426
              from Chennai, Tamil Nadu
              Mar 17, 2022
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              Dear sir,

              I have applied for 64 gb ECHS card on 28 March 2021. After completion of 01 year, I have not received my ECHS card. The status of card showing "Dispatched to station Headquarters".
              Presently, I am residing in Chennai with my family. I am facing lot of problems in ECHS, Chennai during treatment. I have sent mail to Station HQ, Danapur. But I have not got any reply.
              In view of the above, you are requested that kindly look in this matter and do the needful.

              Regards

              Anish Kumar
              Mobile no. [protected]
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                D
                Deepak Rathore, CPP®
                Mar 15, 2022
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                Address: india

                Dear Sir,

                Once again i am f severely disappointed having visited echs, iqbalpur, kolkata . My card was not handed over to me at counter no 2, citing the following reasons. The clerk told me to bring the following documents since you are from UP you can't be issued your card here . May I know Uttar Pradesh is not in India .

                1-Sale deed of house .(I have )
                2- Mutation documents (which i don't have )
                3-Original discharge book .
                4-PPO
                5-Downloaded receipt of 64 KB I never got signed .
                6-16 KB CARD(attached ) COPY ISSUED at the time of retirement lost and FIR copy .

                Despite producing all the documents i was not handed over our 2 echs card officer IC is not available . 7 years I had been without an Echs card despite paying all the dues its pity on the efficiency, performance and capability of its personnel in dealing with ex-servicemen.

                Kindly look into it, so that i get cards before ny Mar end in lucknow else die in kolkata .

                Your sincerely,

                Sgt (Retd ) DS Rathore
                Cell -[protected]
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                  A
                  Arti Chib
                  Feb 23, 2022
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                  Address: Satwari echs jammu

                  Staff doesn't bother about their patients and office In charge is busy in his own work .They don't even know how to talk to their patients.They don't even have the information about the medicines. All the doctors in echs ask which med you want to take tell the salt of that medicines.Is this staff ok for echs .
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                    V
                    VITTHAL GAIKWAD
                    Jan 3, 2022
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                    Address: Sangli army ECHS BOARD.

                    Respect sir..my dad was accidential case and he is ex army man..but this department very dull process and working time to time..so plzz Resoected sir my complaint chargeble in this department.
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                      F
                      Fazal Husain
                      from Delhi, Delhi
                      Jan 3, 2022
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                      Address: HBO- E1/424 Nand Nagri Delhi -110093

                      Observation on self date of birth
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                        S
                        Sharusarika
                        from Adoor, Kerala
                        Dec 28, 2021
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                        Address: Echs polyclinic thumpamon

                        My mother is the wife of late exservice man. On 2021 December 27 i went to echs polyclinic pathanamthitta for my mothers referral. My mother is a psychiatric patient. Her doctor advised to see him on 17th December. But my referral validity over. So i gone to get refferal. But Dr T Bhaskar, medical officer, pathanamthitta, didnot give referral by saying my mother didnot go to treatment. But i have all the prescription about my mothers treatment. But the doctor bhaskarn did not seen and avoided as. Please take immediate action aganist this issue.
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                          T
                          Nov 23, 2021
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                          Address: Echs,STN HQ, Kochi

                          Respected sir, please send echs OTP to [protected]@gmail.com .[protected]. my echs application number is [protected].
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                            K
                            Ku Ka
                            from Muzaffarpur, Bihar
                            Nov 6, 2021
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                            Address: Chandra Moulash Prasad Sinha, Village-Rohua Rajaram, Post-Mushari, Dst-Muzaffarpur, Bihar-842002

                            WE are waiting for the card to be delivered since february.
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                              A
                              ayu03
                              Oct 24, 2021
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                              Address: A-871 MIG GUJAINI KANPUR NAGAR
                              Website: echs.gov.in

                              Respected Sir,
                              This is with respect to medical claim having claim ID 17952075, Ser no. 736470. We have handed over all the documents as per the needs of the query mentioned in the Claim status on 23rd September but still no update regarding it has been given till now.
                              Its been one month from the last query.
                              6 months have passed but still we are being mentally harassed by ECHS POLYCLINIC KANPUR NAGAR, 7 AIR FORCE HOSPITAL documents are being already submitted but no action has been taken till now.

                              yours faithfully
                              Shikha Katiyar
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                                H
                                harpreet.sag
                                Oct 15, 2021
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                                Application No. 844, I had applied ECHS card online for my daughter on 02 Aug 2019, it was rejected on 16 Jun 2020 after one year of applying and saying DOB of her incorrect which I filled as per records in Data Office i.e. CABS and Birth certificate of her, then again I applied on 29 May 2021 which is still showing under progress. When I went to ECHS office Amritsar, they did not listen to me as they said my card was applied online, I would like to know how much time will it take for getting my card. I am doing job far away from my home and unable to go to Office, thats why I applied online. Plz help me on this at the earliest. Thanks
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                                  Prasad14
                                  Oct 6, 2021
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                                  Echs bewasatha band kiya jay or army hospital 2 district me 1 ya work lode ke Anusara khola jay esaka koi bhi number pe bat nahi hoti hai
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                                    Prasad14
                                    Oct 6, 2021
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                                    My wife name Ranju kumari, dilevari huwa jisame ladaka pada Hua hai .
                                    Siwan me echs ke penal me koi hospital nahi hai kal sam se le kar aj ta me har Tarah parisani huwa abhi bacha or wife dono barati hai me gaya tha ecsh me unahone book me likh diya bole ki me age repot bej denge or yah bole ki bachha ke liya card application hoga usake bad kam hoga
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                                      shivamsingh6700
                                      from Khagaria, Bihar
                                      Oct 1, 2021
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                                      Address: Sanhauli dih khagaria

                                      Sir, I was a respected soldier in Indian army once. Everyone respected me because I served my country with full honor. But, when I visited echs polyclinic khagaria branch, I was shocked at the rude behavior of one of its staff. He was admiring himself of being an officer and was insulting me for being a small soldier. I tried to make him understand that you are here for us but he rejected and said no you don't have to come here from now onwards. His name was jha ji . Sir, I am facing really very difficult and I am stuck in a predicament that if I'll not go there how will my work gonna complete. Sir, please help me out from this .. I will be very grateful if you'll put some effort .
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