[Resolved]  Exalt Consulting Placement Services [ECPS] — Refund not processed

Dear Team,

I had registered on 3 August 2022. My refund application is still pending with your team.

I request you to please provide an update on the same. I haven't heard anything since 4 February.

Please note that there were 3 main requirements that I had mentioned at the time of registration to Ms Sehar Fatima and also on numerous email replies to ECPS:

1. Please arrange online interviews for me. As I will not be able to go out and attend any offline interviews in Delhi or any other location.

2. Please look for positions of a Senior Associate Consultant only as that is my current designation in my current organization.

3. Please arrange interviews at MNCs only as I am currently working for an MNC and do not wish to downgrade.

None of these requirements were taken into account while scheduling interviews for me because of which I was unable to attend even 1 single interview.

Request you to please process my refund at the earliest.

I have written multiple emails and have called multiple times. Please note that after this I'm moving towards taking legal action in court because I have all call recordings and emails for evidence.
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May 27, 2023
Complaint marked as Resolved 
Exalt Consulting Placement Services [ECPS] customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2023
Exalt Consulting Placement Services [ECPS] Customer Care's response
Dear Ashish

We regret for the inconvenience caused to you

Will arrange a call from the refund team to discuss the same and resolve your issue
Complaint comments 

Comments

No, This is a scam. My complaint has not been resolved. This company is a total fake. Do not register with me. I had paid 5, 416 to them as registration and after I made the compliant, their grievance team told me that they have reconsidered my request and will refund my money. I have attached screenshot of the email.

And now after 2 months they only refunded 1000 rs and did not refund the rest. I am filing a legal case on Exalt Consulting because cheaters like them need to be brought to justice. They have been sitting on my money since over 6 months and did not provide the valid services. I have call recordings of all my conversations with them.

Just want to warn anybody who might be reading this. DO NOT REGISTER WITH THEM. They are all scammers and this is a fraud. And coming from a family of lawyers, I will bring them to justice. They will regret not paying me the balance amount of 4, 416.

Hi,

This is a scam. This is my third time posting this comment. My complaint has not been resolved. This company is a total fake. Do not register with them. They keep saying they have reconsidered the refund. But at the time of payment, they very conveniently only refund partial amount and then STOP REPLYING on emails.

I had paid 5, 416 to them as registration and after I made the compliant, their grievance team told me that they have reconsidered my request and will refund my money. I have attached screenshot of the email.

And now after 2 months they only refunded INR 1000 rs (after first complaint) and INR 2, 500 rs (after second complaint) and have still not refunded balance amount of INR 1, 916
I am filing a legal case on Exalt Consulting because cheaters like them need to be brought to justice.

They have been sitting on my money since over 6 months and did not provide the valid services. I have call recordings of all my conversations with them.

Just want to warn anybody who might be reading this. DO NOT REGISTER WITH THEM. They are all scammers and this is a fraud. They will regret not paying me the balance amount of 1, 916.

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