Exide Battery — Warranty not covered within warranty period by shopkeeper | |||
I have purchased exide inva smart inverter batery, sl. no. a3c5c003773 3c53 (price - 13500) on 14/07/2013. shop keeper told me 4 yr (3+1yr.) warranty on this battery. This battery stops working after 28 months, then i complained to the shopkeeper for replacing. he replaced it on 07/01/2016 and gave me exide kiran solar battery (price ~8000) which stops working within 2 months till march 2016. Note: 1. this is a low efficiency battery & already damaged which may be replaced by some other customer. 2. shopkeeper gave me low priced battery, which is a big loss for me. 3. after complaining again to replace this batter since march 2016 & also within warranty period, he refuses to do so. 4. he charge me rs. 300/- for replacing the 1st battery, while this service is free of cost from exide company. Now, this warranty period is expired on 14/07/2016. i am harassed continuously since october 2015 to till date by the shopkeeper mantally and also physically. Hopkeeper neither cover warranty nor guarntee of this battery and asking rs.300/- to me. Shopkeeper (now exide dealer) address: Gupta electric Name : dilip kumar Po. ps : panki main market Near sbi bank Distt. : palamu State : jharkhand Pin : 822122 Mob. no. [protected], [protected] My address: surya kant, panki main market, po. ps - panki, pin 822122 Mob no. [protected], [protected] I have enclosed the original receipt of the battery. Ir/madam, i need justice now. Why the shopkeeper cheated me. Was this information helpful? | |||
Exide Industries customer support has been notified about the posted complaint. | |||
Add a Comment | |||
32%
Complaints
927
Pending
0
Resolved
299
+91 33 2283 2133
+91 33 2283 2150
+91 33 2283 2120
Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
View all Exide Industries contact information
Post your Comment