Exide Industries Complaints & Reviews

I had purchased car battery on 7th may'18 but the battery is damaged within a year. I had purchased the battery no: a3c8g358609 for car or15r4312 from meher auto electricals, belpahar, jharsuguda, odisha-768 218 & surrendered the defect battery at m/s. Soma enterprises, kendrapara, odisha-754211 on 26th. Apr'18. Till now no action has taken by company.

My cars battery has dead. And it is under warranty but when i try to reach exide batteries customer care i realised that they dont care their customers. Iam not able to start my car because of dead battery but it seems that your company dont want to resolve your customers problem. From last 2 days i tried to contact exide batteries but no response. Sorry but your service is pathetic.
Kindly replace my battery asap otherwise consumer court is there.

We purchased online ups 40 kva 3 phase-3 phase with 12v*42ah*34 nos batteries with relate accessories from power electronic equipments vide b. No.=pe/18-19/0122 dt.29.03.2019.

Due to some problems for ups power we called the engineer at our site for repair the ups but as per his statement or installation book no.121 dt.02.05.2019 ups is working ok on load but 1 battery is not working properly.

We attached all the documents related with the complaints. Plz send us your engineer for repair/change.

My self tanmoy acharya customer of exide.. I have bought an exide home ups and a battery.. From tomorrow my home ups not working. Need your support..

Purchase date:-03.06.2018
Ups sl:-exidep1050/hrj002141

Battery sl no:-1b1500 // a4e8c0057784e82

Address:- c/o-mamata acharya
Khudiram pally, near sankra maat, andal, burdwan, wb - 713321

Need immediate support..

Phone no:-[protected]

Mail given to [protected]@exide.co.in on apr 30, 2019, 6:32 pm but no response

Hy, I am prahlad singh sankhla I am from rajasthan Battery is not charge very well. it have many trouble. battery capacity is not good it have been work minimum time(10 minute.). battery is not work so good.ciron is start in 5 min maximum and ups sut down in 10 minute maximum. battery is not charge from so many time. plz sent your engineer at my home.

I bought exide battery for my bike through one mechanic.
Shop name: shivam bty world (Hamsafar) annojiguda
I requested shop for first time when i face battery low they recharged the battery.
Then second time i faced the same then i reached the shop again they sent battery to exide battery company in secunderabad.
Their decision is : battery charged, tested and found to be okay.

Still am facing the same. This is my third attempt.

Please reach out to me and replace the battery.

Sir,

My honda activa 5g self start was not working for few days, hence i got my vehicle checked at authorised honda workshop at "shanti scooters pvt ltd, sr no. 161, tingre nagar, plot no. 32, airport road, vishrantwadi, pune - 411015" and after checking/charging the battery for one full day, the workshop has informed that the exide battery has got unserviceable and needs to replaced under warranty. Therefore, i lodged a complaint with complaint sl no. Wmah0056428 and left the battery with the workshop on 12 apr 19 as intimated by the exide customer care executive. However, till date i have not received any update regarding when i will get the battery back. My scooty in absence of battery is not getting self start and hence not working properly. Kindly expedite the process and provide the battery as soon as possible.

Regards

Kamlesh kumar rai

Hey, dear sir/madam
My name ankit awasthi, i have a product of exide battery in my tvs apache 160 4v and battery serial no. M2c8p847308.
Dos of battery/vehicle -07.05.2018 and before this complaint already i applied a complaint for this on crn date 23.01.2019, crn no. Mo/ex/sjp/10406414,.
After this i facing many problems with my bike starting and this backup also.
So kindly i request to solve this problem immediately.
Thanks
Ankit awasthi

Purchased the battery 8 months back. Switch start stopped functioning in March, due to low battery voltage. Battery was given to an authorized dealer for replacement under warranty, on 30th March. Also a complaint was registered with Exide to follow up, on the same day. Despite daily follow up for past 4 days, there is not commitment given on the delivery. As the dealer did not provide a standby battery, the bike is unusable for past 10 days. Today, I have been told by the dealer that it may even take months as Exide has stopped manufacturing the particular model. Not sure how they expect the customer's to have an uninterrupted service !! I need an immediate replacement of Battery from Exide, also a standby battery from dealer until the resolution is provided.

Exide Complaint Number : SKAR0026223
Dealer : Autorola, Jeevan Bhima Nagar, Bangalore - 75

Dear consumer complaints,

I am purchased exide battery battery type is fxlo-12xl7b-b, from dealer sk mion. To electrician & battery authorized sales & dealer of exide battery.
Address bharat petrol pump, mallapur, hyderabad -76, mob no [protected], [protected].

I am purchased two wheeler above mentioned battery in the date of 16.03.2019. On next day i am facing problem self not starting,
And then i am went to dealer end he told battery problem is not their you go our suggested mechanic end then i am gone that mechanic end,
Mechanic told bike is ok only battery problem is their, then again i am gone to dealer end he told without battery checking, battery ok, bike wire problem is their,
You go another wire electrician or mechanic end he suggested ecil cross kamala nagar north amjad mechanic, then i am gone their end he checked he told battery problem,
Then again i am went to to dealer end he is not accepted battery problem, i am long time discussed with then he told we cannot give another battery, you keep your new battery,
I foreword to exide care center, this word first he told i am satisfied but he suggested after long time bike problem it means dealer commissions with mechanic and wire electrician's.

Kindly i need justice from consumer care center:-
1) my battery immediate replacement required because my bike cbz xtreem 2012 digital model with out kick, please tell me how will start to my bike without kick. My problem not understand dealer.
2) please cancelled the dealer ship why because he suggested mechanic end checking purpose he sended and he cheated to customer 's.
3) i hope you understand my all problems and you will take action immediate basis to dealer.
For your reference i am shared to you warranty certificate.

We had purchased exide inva tubular battery on 7/3/2016 @sanra traders gulbarga, having 3 +1 yr warranty. The battery is not working properly hence we had registered a complaint @exide battery company on dt 28/3/2019{complaint. No. Skar0020114} since then no one from the company responding to our calls nor sending any technician to our home {as they had assured us of sending technician within 24hrs} battery is still in warranty period, kindly guide and help us in this regard

I have purchased battery on 13/05/2018 for my two wheeler from hotwano auto centre 19-19/c, dakshingagotri, supela, bhilai, chhattisgarh mobile no [protected]
Now before one year ending date the battery stopped working for which under warranty period it needs to be replaced hence please arrange for it from your end.
I have talked to your customer care as well as dealer but they not properly responded me so i raised a complaint against my battery replacement.
I have given complaint to your toll free no
Complaint no wch 0008201
I have mailed a mail to your mail id [protected]@exide.co.in
This is for your information & further necessary action please.

My complaint no wch 0008201
I have called toll free no[protected]
I have registered complaint to mail id of [protected]@exide.co.in
Battery serial no m9b8l006365
Date of purchase of battery is 13/05/2018
Under one year warranty period
Purchased from hotwani auto centre, 18-19/c, dakshin gangotri, supela, bhilai chhattigarh 490023
Mobile no [protected] (Dealer)
Please look into the matter and resolve from your end to replace the battery accordingly.
This for your information and necessary action please.
Regards
D n satyanarayana (Customer)
Mobile no [protected], [protected]

Highly disappointed by delay caused in providing service for It 500 home inverter battery, series of complaints were made yet no action has been taken so far, Service engineer never called, i kept on complaining about same and got same rply everytime that your case has been forwarded to consent department, complain ref no.NUPA00177761V739 Kindly resolve my issue and provide me with the service of my battery, and do look for irresponsive behaviour by exide authorities aginst my complaint

Sir...
I regret to inform you that i have been complaining about bad services and response of your company but no one is listening...
I hv been reqesting u to replace battery in my maestro... But really the outlet is killing the time till warranty period is over... I hv visited n number of time with my complaint... I also took the matter online platform but it seems your company does not want to save their image...
I m enclosing my correspondence trail in attachment...
Leta see how you respond

Mansi ahuja

Dear Sir

As our Car Hyundai I 10 (AP 29 BT 3082) battery needs replacement we have searched for Exide battery show rooms online near our area, Madinaguda, Hyderabad.

An Exide Battery seller named Sri Sai Shilpa Battery Agencies, Shop No. 3-8, Near Gangaram Bus Stop, Beside Bull Jeans, Chanda Nagar, Hyderabad - 50 Telangana has sold an Exide Battery Sl.No.A3B9G011271 3B92 to Shri Murali Mohan. Before fitting this he brought a wrong Battery and started the vehicle due to which Power Steering, Power windows AC and Audio system of the car were packed up and incurred unwarranted expenditure of Rs 3000/- to buyer. Kindly initiate action against the seller under intimation to us at the undermentioned email id and address.
Mail id - [protected]@gmail.com
Address Flat no. 101, Sai Ram Residency, Second left lane to Pranam Hospital, Madinaguda, Hyderabad - 500039, Telangana, Mobile [protected], [protected]
Regards
V Murali Mohan

This is tonmoy bhadra. I have been used excide pro battery since 5 months for my bajaj pulsar 180 dtsi bike. Since 5 months it working vary good but suddenly after 5 months my excide pro battery charge became failed but i really don't know whats the problem. It has 48 months warranty. So i go to a bike mechanic showroom and told me them about it. They check battery and engine vary well and after a few time they told me that battery do not hold charge...

I had purchased exide battery on 1/9/17 serial no:a4g7a0396814g74 the battery is totally drained and need someone to attend the location so that we can start the car. I used to stay at goregaon now i have shifted to borivali the goregaon dealer said to connect with borivali dealer. The borivali dealer said he can't help as they want the warranty card

I have been following with exide care shop and exide customer care for last 15 days amd more but nobody came to address my issue called up customer care many times still no help. My two wheeler brike down many a time on road and everyday i had to push start it. Its harrasing and annoying for me and this time i want a replacement of my battery as no more repair required as no body came till date for the same even the exide care from my locality denied to fix this as they said you have to replace the same by paying full money for a new battery whereas its still under warranty. Kindly replace my battrry asap as i am facing problem everyday. My complain number with exide is ewba00077399v214. Else i will have to complain next.
Regards
Avijit mitra
[protected]

Four wheeler battery complaint. After full charged while travelling time battery getting down. We cannot start the car with the battery.
Purchased on 12 june 2017 from sony auto electricals on tirupur.
Baterry tyoe - fm10-mred35l
Model no - mred35l
Serial no - s/n a2a7bo16350