Dear Sir, I have got replaced my car battery on 26.10.2021 by payment of ₹2250/-at Uma Traders, Rukunpura, Patna-14 .
My old battery taken at 50% pro rata warranty.
On going through on- line warranty details of my old battery, it is found that warranty should be full not pro rata. My old battery was purchased on 26.09.2019 ( sr.no. A1G9A137005) and claim was lodged on 26.10 2021 within a period of 26 months, well before warranty period of 30 months.
Secondly, warranty period is not viewed in my new battery online warranty details ( sr.no.A1l1B223143).
Please provide redressal of my complaint at earliest.
Regards,
Moti Kumar
[protected]
moti61.[protected]@gmail.com
Exide Industries customer support has been notified about the posted complaint.
4088590