Exide Industries Complaints & Reviews

Sir / Madam

I am S.Balamurugan, residing at Chennai, Keelkattalai, purchased your product on. 23/03/2021, Model No:GQP 12v 1050VA, S.N.:HX00=GQP1050, Battery Type: FE00-6EL150L, 1OM[protected] SHOM there was a shutdown in our area around 10.30 A.M I used only 2 numbers of 40w tube light 2 laptops and 2 fans and around 2.00 PM (aprox 3 and half hours) battery gave continuous beep sound and stop functioned automatically..

During the purchase of your product The vendor informed me that this unit will give power supply for 8 hours with 4 tube lights and 3 fans etc., I was shocked with the way it works despite your agent's promise and raised a complaint with your customer care on 22/06/2021.

The same day they sent me Registration no: STAIU[protected] by "SMS" and informed, service people will come to my place and rectify the problem. but till date 29/06/2021 none of your service people even contact me through my phone no

But on 28/06/2021 i received the SMS from your end stating that

" Dear customer, your battery against complaint no: STAIN[protected] is beyond the scope of warranty terms and conditions, Your battery will be returned back shortly - EXIDE".

Already I was frustrated about your product, at this juncture I received the above said "SMS" which gives me serious mental agony apart from the inconvenience caused by your product..

Please replace it with a good and quality unit instead of this substandard product at the earliest.

S.Balamurugan

Bought a battery on 20/12/2020 on a warranty of 2-3 years ( have to check card), within 3 months it started giving trouble, than lockdown, after lockdown submitted battery for checking, in preliminary he said may be due to lockdown or idle it happened, for their knowledge in similar condition my other scooty with Ameron battery performing well...now they said you don't buy other we will return this after repair or replacement in 3-4 days...now almost a month is going to pass still saying we will call you once received...
My concern is if it was my car battery than how would have managed...I suggest to all user of this site never buy car battery from this company.
A mechanic was saying never buy Exide battery...as he must be saying after his experience and performance of this company.

I bought and submitted this battery to Delhi Auto Sales(Sardar ji ki Dukan), Kotla Market, Delhi -110091 on 7/6/2021

Reference is made to ticket number 1874447 and it has been escalated two times. I filed a complaint regarding unserviceability of my newly purchased Exide inverter battery. Your customer care assured me of quick service, but none of your technician visited nor I got any call regarding my issue. I called customer care three times enquiring about my issue, first time I got the ticket number and assurance of technician visit, after waiting for...

Why I got message that ur service request is closed.
However electrician or mechanic from Crompton did Nothing saying that will be done after report.
Pl see it and update me.

I have been suffering a lot due to the battery which I have purchased. Now, I don't have any option other then going to consumer court as no one is giving any specific help or support. Although the details you asked are as following. Just for information I am telling that local dealer has get it recharged once after first 6 months as the battery was not responding.

Customer Name/Contact person Name [Mandatory]: Birender Singh

Mobile Number: [protected] (Whatsapp also)

Alternate mobile number(If available): [protected]

Complete Address [Mandatory]: 179 Ground Floor, New Housing Board Colony, Dadri Gate, Bhiwani

Area Pin code: 127021

Organization Name(If applicable): Nill

Bill- Attached

Model- Exide Solatubular Battery 6LMS150

Warranty- 3 years

S.No exide battery:M7A[protected]A72 purchased through Avni Motors Najafgarh DT[protected], Envoice No-1965

I have purchased a Decide car battery Model Milage Mgrid35L serial no. A3A8G258689. After approx 18 months my car suddenly stopped and on inspection it found that car battery became defective.
Please file my complaint for free replacement of battery.

My invertor is unserviceable from last 2 months. I have complained so many time but my complained not resolved till date. My last complained number is NRASO[protected]. Please do some needful as soon as possible.

Can you please provide status of ticket 1732812. this is for my Activa battery which has been summited for replacement 3 weeks back to local dealer.
Unable to get updated on the ticket....

Battery backup not working 1year 4 months ago bad battery backup life pls provide replace the battery

My self dr deepak Jangre
My mother is on continuous o2 support in o2 concentrator
For that I have buy Exide invertor and battery after 25 day of purchase inverter not charging and continue blinking for that I have complaints at sun battery bilaspur Chhattishgarh pin 495001 mobile no [protected]
I have request for hi priority repair but mechanic pyare Lal
But very bad response by him
If my mother will suffer I will file an FIR and consumer court
Want to resolve my issue Imidiatly

On 19th june, 2021 the Exide Invamaster battery got exploded due to some unknown reason the battery was bought on 22nd July, 2017.I tried all possible way to reach dealers and company executives but still the response is bad. I guessing choosing the Exide company was not a good decision. I also mailed the details on excuse costumer care email id
Kindly look into the matter and do the needful

Name Debabrata goswami purchase date 24/05/2021 model magic 1050, battery no 6EL150. last two days i am seeing after power cut atomatically ups showing low battery. i am trying to contact with customer care but they are not responding.

TICKET NUMBER 1611377 booked on[protected] is still lying un attended. As a result the battery is running down without charging.

Battery voltage is 10v and ups is not getting charged

Respected sir,
i wish to complain about Exide battery whose serial number is FECO-CABBY 700L, that i purchased on[protected] from Manu Battery and electric shops neaSBI bank, ajnala and installed on the same day at ajnala post office (143102) DISTRICT AMRITSAR STATE PUNJAB for the purpose of Gen set with GST Bill further the bill was submitted to SSP of amritsar for clearance. the cost of the battery was rs 3775 has been paid to the dealer.
after installation of few months it started to create problem like non generation of current due to that Gen set remain not in service. the same was taken into the notice of above noted seller but he did not care about it and exchanged argument.
kindly get it replace the battery immediately it is (under AMC from twelve months from date of purchase) so that we can able to run the generator in such a summer day.

Pardeep Kumar Soni
Sub Postmaster
Ajnala SO 143102
[protected]
[protected]@indiapost.gov.in

Respected Sir/Madam
I am from Delhi.my car battery needs to be replaced. it is under warranty. I have already submitted complaint on Exide customer care No.[protected] on 29th May, 2021 at 8 AM but no action taken on my complaint till date. I request you to kindly do the needful action. I shall be grateful for the same.
Thanking You.
Shivendra Bhardwaj

We purchased exide shine wave inverter but we are facing backup problem we need immediate assistance

Respected Sir,

Myself Santanu Mitra, a customer of Exide two wheeler battery. I purchased a two wheeler battery from Exide Dealer Udayan & Co. on 20/08/2020. My battery number is M7H0V117322. I raised a complaint ticket id 1504343 on 25 th March 2021 due to the battery is being discharged automatically without any reason. I submitted the battery to the dealer on the same day. Since I have not got any positive response from Exide or the dealer I am sending this mail to escalate the issue.

Therefore this is my humble request that please consider my request and take adequate steps to resolve the issue either by service or replacing my battery and return my battery as soon as possible.

Battery related informations are given below:
BatterySerial No.: M7H0V117322
Purchase Date: 30 Aug 2020
Battery Brand: Exide Xplore
Battery Type: XLTZ4
Owner Name: Santanu Mitra
Dealer Name: Udayan & Co.

Please check the bill and warranty card documents attached here.

With regards

yours faithfully

Santanu Mitra

Hello..m from pune..my battery needs to be replaced ...it is under warranty .kindly do d needful...regards
Deeepika
[protected]