Exide Industries — defective battery

Address:700101

Zsco-mred35l battery with sr. No.-a2e7b022485 bought on 27/09/17 stopped functioning on 13/01/18. Complaing to my dealer vip auto centre/vip road (Dealer code50144), kolkata-700059 it was taken away by an exide person for recharging inspite of my repeated request of replacement with a new one. It was refixed with a decision 'battery found ok' on 17/01/18 vide crn no. Tr/ex/cal/7858506. On 28/01/18 it stopped on a crowded road & i am in a embarrassing situation. On 29th i requested to change it with a new one but was refused until it is declared defective in dealer's assessment.
Please help me to solve the problem. Thanking you.
Truly
Krishna bhattacharya-96228/bat-mobi
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registration date 15 12 17

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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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