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[Resolved]  Exide Industries — excise bikers battery model no exide fbi0-12bi14l-a2 become unserviceable within warranty period

I have purchased one exide bikers battery model number exide fbi0-12bi14l-a2 on 07 apr 2018 from madhur auto electricals, gundalpet karnataka and serial number of the said battery is m2b8q4537132b84. The above mentioned product is under complete replacement warranty. This product stoped working on 25 sep 2019 and i immediately contacted customer care officer and informed him. As per his advice i approached a local exide showroom for replacement buy they refused service citing unavailabilty of the model. The on 01 oct 2019 i have registered a complaint at exide customer care service and the complaint number is 0582791 dt 01 oct oct 2019. Inspite repeated request the company refused any service. Pls take necessary action

Thanking you
Pratheek krishnan
Kunhin veettil
Kaniyambetta - po & vill
Wayanad - dist
Kerala - 673124
Mob [protected]
Email id [protected]@gmail.com

excise bikers battery model no exide fbi0-12bi14l-a2 become unserviceable within warranty period
excise bikers battery model no exide fbi0-12bi14l-a2 become unserviceable within warranty period
excise bikers battery model no exide fbi0-12bi14l-a2 become unserviceable within warranty period
Complaint marked as Resolved 2019-10-13 02:12:18
Replaced the battery

Complaint Status


[Oct 07, 2019] Exide Industries customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    43%
    Complaints
    673
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    Resolved
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    phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    location
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020