Exide Industries — Replacement of battery in warranty period

This is regarding my pending Warranty Service Request (#[protected] for the Dynex Exide Battery, which remains unresolved despite repeated follow-ups since 18th July 2025.

It is extremely disappointing that even after several written communications, calls, and assurances, no resolution or meaningful response has been provided. The battery continues to deliver only 45 minutes of backup, and this prolonged delay is causing daily operational issues and reflects poorly on your customer service standards. Issue is pending till date.