Exide Industries — Scrap value / discounts on 6 batteries replaced not given

Address:

411004

In our building, our builders "alliance builders" installeda kone elevator and handed over the building along with 6 nos. Of exide make batteries 150 ah / 12 v duly installed and operational for back up for elevator in may 2009.
In april 2012, all six batteries had to be replaced i. E. Within 3 years. But there was no discount (Of replacement within 3 years) or scarp value offered to us.in fact, the service provider v. Tech power systems, pune took all the batteries of exide & gave new batteries of autobat make with 135 ah 12 volt tubular type and charged us a full value of rs. 58, 800/- in april 2012.

The service provider claims that one of the battery of exide was short circuited due to improper storage. Even if we assume the same, it is not known as to how the rebate on the balance 5 batteries was not given. Thus, our building was cheated - by (1) not replacing the exide batteries with exide batteries. (2) no rebate on either warranty discount or scarp value offered to us.

Please advice on how to we go about getting our claims please

Thanks and regards

Sudhir phakde
Ho. President - alliance harmony apartments
401, gangote path, shivajinagar, pune 411004

Gsm +[protected]