Exide Industries — subject: non receipt of exide battery which became unserviceable under warranty

Address:

Pune, Maharashtra, 411014

Sir,

My honda activa 5g self start was not working for few days, hence i got my vehicle checked at authorised honda workshop at "shanti scooters pvt ltd, sr no. 161, tingre nagar, plot no. 32, airport road, vishrantwadi, pune - 411015" and after checking/charging the battery for one full day, the workshop has informed that the exide battery has got unserviceable and needs to replaced under warranty. Therefore, i lodged a complaint with complaint sl no. Wmah0056428 and left the battery with the workshop on 12 apr 19 as intimated by the exide customer care executive. However, till date i have not received any update regarding when i will get the battery back. My scooty in absence of battery is not getting self start and hence not working properly. Kindly expedite the process and provide the battery as soon as possible.

Regards

Kamlesh kumar rai