| Address: Gorakhpur, Uttar Pradesh |
Hello,
I am writing this complain on behalf of my spouse Mrs. Prem Lata Singh, she's having one policy "Exide life prospering life plus" policy number "02899732".
first i would like to address you that Mr. Ram Murti Singh was the sales manager of Exide life Gorakhpur ( Utter Pradesh )branch and he convinced her to invest in Exide Life Guaranteed income Insurance Plan and she invested. when bond came to us its totally different and we complained to him then he said i will change the policy and took back the bond. for three months he were continuously saying that i will change the policy as i committed because may be its a mistake from my boss Mr. Gorauv Sharaf or branch it self.
Meanwhile we deposit second installment during this communication, finally when i called Mr. Ram Murti Singh he simply said it can not be change you have to continue the policy or surrender. He also admit that the documents ( Policy Form ) which was signed by Mrs. Prem Lata Singh been change by his boss Mr. Gourav Sharaf followed by duplicate signed on changed policy forms ( Documents).
Kindly look this matter on serious note i have already registered the complains on exide life website but no result. i have strong evidence like Mr. Ram Murti singh Confession in my call recorder if you want i can provide you the same.
Thanks,
Complaint marked as Resolved
Verified Support
May 27, 2015
Exide Life Insurance Customer Care's response Dear Sir,
We sincerely regret the inconvenience caused to you.
We would like to inform you that the complaint submitted by you has been registered.
We will get in touch with you shortly to address your concern.
Warm Regards,
Exide Life Insurance Company Limited.
