Exide Life Insurance Complaints & Reviews

1. Policy number 03319366 has been collected by exide life insurance agent & he provided me documents receive receipt. Which i have attached below. When i went to your branch for the 2nd time complaint that time i provide them xerox copy of same policy which i have.

2.in policy number 03335234 there is no illustration form in that policy.

3. On policy number 03335234 in application form life to be assured is mohammad saad but policy is issued on the name of wahid taibani.

4. If you say mr. Wahid taibani is the policy holder then his medical issue is not mentioned in the policy. Mr. Wahid taibani is having heart problem. So as per insurance guidelines he is not medically fit for insurance on regular premium.

5. On application form they stick wahid’s photo & filled the details of saad taibanis details.

6. All the signature on the application form are totally fraud. Even a blind man also will find the difference between actual signature which available on application form photo & fraud signatures which available on end of the application form. But still your underwriter did not find any difference while issuing the policy. That clearly shows how much he qualified for this job & how blindly he is issuing the policies. May be he is on the pay role of gvr broker that is the reason he blindly issued policy.

7. If the policy holder is wahid taibani then how can company did not check his children’s age which is mentioned 6 months in policy?

8.in signature of advisor gvr signed after satisfaction of customer. I want to know did he come to mumbai to make me understand this policy? Is he blind or what that he did not even think twice before filling up that application form? Does he deserve brokerage license?

I, Sandeep Kumar am a policy holder of Exide Life Insurance Co. My Policy Number is 2850188. A call received from a employee Mr Sumit Ahuja (Mob No-[protected]) that you have a bonus of Rs 18, 000/-agaist your policy and agent has applied for cancellation. If you want your bonus you have to deposit security money of Rs 12, 500/- which will be refundable for cancellation of agent code from your policy. Then a second employee Mr Suresh Kumar Negi (Mob No-[protected]) has given a CA account number (A/C No-[protected] IFSC-SBIN0013409, A/C Holder Name- Ram Bharose) for depositing of security money. I have deposited Rs 12, 500/- on that account on 10/03/18. After that Mr Negi informed me that you will be agent of my company and for this you have to deposit Rs 27, 000/- (refundable with your bonus) to select a plan. On 11/04/18 I have deposited 27, 000/- on same account. On 12/04/18 Mr Negi informed me that your total fund became Rs 1, 27, 422/- and could not be transferred due to you are not paid your GST 18% tax and also told me that pay 18% of total fund to get your fund. Then on 13/04/18 I have deposited Rs 35, 680/- on same account as GST. On 20/04/18 an employee Mr Raj Shekhar (Mob No-[protected]) informed me that your fund is pending due to want of security money Rs 37, 000/- (Refundable). Then I deposited Rs 37, 000/- on same account. On 23/04/18 Mr Raj Shekhar informed me that you have to deposit Rs 31, 000/-(as security Money refundable ) on same account to get your fund amounting Rs 2, 02, 499/-. Now I am unable to deposit this amount.

I have deposited total (12500+27000+35600+37000) Rs 1, 12, 100/- to that account and not get any refund till date.

Therefore, you are requested to intervene the matter to get my security money back.

Thanking you,

Sandeep Kumar
Mob No- [protected]

Sir/Madam,

With reference to the above captioned subject that I ( WANGA AMBIKESHWA KRISHNAHARI) had taken a life insurance policy of the Exide life insurance policy as per requested by my friend namely Mr sachin Ramesh Battin ( working in exide life insurance co - Ahmednagar branch- savedi )( Rs 12ooo/- policy amount)

But company has rejected my policy due to fail in medical examination and requested me to draw another policy. But i insist them to draw same policy or return me my money.

Then they told me to give copies of bank passbook and taken sign on blank paper and said your money will be remitted by neft/rtgs by the company.

Thereafter many times I requested them about my money.but all the time they told me don, t worry you will get your money soon.I also requested on helpline numbers of the compay but they told you consult manager.we cannot do anything and cut the phone.

Then one day I have received a new policy documents of Exide life insurance policy. I brought those documents to the office and told them how this policy drawn . All signature of me and nominees are signed by them without knowing me.
Then again they assure me don, t worry we will cancell the same and remitt your money as early as possible.
All this matter is happening from last six month. I have many time request on phone but each time the same answar. Now I am tired and finally
decided to complaint .
By keeping faith on my friend I have given all the documents to them. Now I have no policy documents.But all signature are made by them on policy.

So, may I request you to please guide me and file complaint( FIR ) against company and employees of company.

I am giving mobile nos of those employees hearunder

SACHIN RAMESH BATTIN- [protected]
( marketing person of the company)

MR GIRAMKAR
(Manager of the company)- [protected]

WANGA AMBIKESHWAR KRISHNAHARI- [protected]/[protected]
( POLICY HOLDER )

From last sep, i am facing issues with the ecs transaction. Umpteen no. Of times, i have visited exide office and paid the premium with interest with no fault of mine. I have 10 times more of balance in my account and everytime i get a message that ecs is not cleared due to insufficient funds. My credibility is lost here.

Inspite of paying with interest, i get a call that i have not paid my premiums from last october and my policy is lapsed.

If this is the case, how can i believe that once my policy is matured, i will get my money back.

I also begged your team to close my policy as i cannot undergo this torture every month and also saying that i have not paid for last 6 months. This is affecting my health both physically and mentally as i am worried about my hard earned money.

I have taken a life insurance and do not want to spoil my health like this. Can you please help me close this policy with immediate effect and ensure that all the money that i have paid so far is returned back to me.

If you are not able to solve this issue, let me know and i will take it up with the concerned authorities legally.

Becoz of this issue, i have been running to banks and your exide offices and also having sleepless nights due to the phone calls i am receiving

I have a policy no[protected] name - sandeep kumar in your company. One of the following employee called me and told me that a bunous amount rs 204299/- has pending against your policy. For this you have to submit security money rs 114000/- on a ca account (Ram bharose) then your bonus will be transferred to your account. But after depositing the security money rs 114000/- my bonus are not paid to me till date. The name of your employees
Mr negi mob - [protected]
Mr raj shekhar. Mob - [protected].
Sir help me

Hi, i am a policy holder with exide life insurance company since year 2010 and it's "survival benefit payouts". My yearly premium is around rs. 50000 which is paid, and i've paid around 2, 50, 000/- when i inquired about the procedure to surrender my policy, they said that it's only 20% of my premium paid amount.in simple words, i'll be losing 80% of my premiums paid. I don't know on what basis, exide life insurance can take 80% of my money...

Policy Number 03690545
20
Shrey Chohan
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Dear Devika,

Please take care of this case, as Exide is not ready to resolve the issue and have accepted about their agents who are making fraud calls. I would like you to take over this case.

Regards

Shrey Chohan

President, Rhythm of Life Ngo

[protected]

EXIDE Life Insurance
Wed 4/4, 9:53 AM
You
You forwarded this message on 4/11/2018 11:50 AM
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http://www.exidelife.in

[protected]Toll free)

Exide Life Insurance Policy
Classification : Private
Dear Mr. CHOHAN,

Greetings from Exide Life Insurance!
This has reference to your email received by us on 4th April 2018 regarding your complaint on Policy issuance towards your Exide Life Secured Income Insurance Plus Plan with policy number 03690545.
We would like to confirm that your complaint has been registered with complaint ID E[protected]X0T0 and the same has been assigned to our Grievance Redressal team. You may expect our response within 7 calendar days.

You may refer to our Grievance Redressal Policy at :

http://www.exidelife.in/customer-service/complaints-and-feedback/Grievance-redre...⇄

We appreciate your patience and continuous patronage.
Assuring you our best services.

We hope to hear from you soon.


Yours sincerely,
Customer Services
Exide Life Insurance Company Limited

http://www.exidelife.in/dhonikasaath?utm_source=TOI&utm_campaign=Print&utm_mediu...⇄ mailto:customer.[protected]@exidelife.in https://portals.exidelife.in/wps/myportal/customers
This is a computer generated communication and does not require a signature. This email is confidential and may be privileged. If you are not the intended recipient, please notify us immediately.
Mail us : Registered Office: Exide Life Insurance Company Limited, 3rd Floor, JP Techno Park, No.3/1, Millers Road, Bengaluru - 560 001
Hi,

I would like to bring in to your notice that on 11th Dec 2017, I got a call from Mr. Rahul with Number, [protected], telling me about loan on bond with 0% interest. I asked for details so they explained me that we will give me a loan of Rs.350000, for which i need to buy a bond for Rs.35000/- and this will be the EMI for first years, so for 10 years I need to pay Rs.35000 and the bond will be of Bajaj Finance. Getting the scheme Ms. Arushi Pathak called me +91 [protected]/ [protected] saying we will give you the loan amount within 15 days of bond, I purchased the bond of Exide Life Secured Income Insurance Plus with Policy number 03690545, on 15th Dec 2017.

Ms. Arushi Pathak continuously called me asking me the copy of bond. On 1st January 2018, I got the copy of Insurance Bond, and since then this lady pressurized me on loan will be transferred within one weak, two weak. Nothing happened, It was my wedding in February, when I needed the money, she never gave me any loan, now when I asked her to cancel my policy she is not picking my calls. This has been a mental torture for me, EXIDE has agents who are making fake calls and doing this from alot of people, strange is EXIDE is not taking any action against them. I had a word with Mr. Jitender and Mr. Abhishek, who came to resolve the issue and accepted, that their agents make such calls to meet the targets. That's the worst thing, today I get a call, that please take a policy of Rs.15000, rest amount will be refunded. That shows how cheap is their marketing strategy. I am under so much pressure and stress because I feel its all fake.

Dear sir on telephonic discussion mr. Rajiv mishra introducing himself sr. A. R. M. Excide delhi mobile no :[[protected]] given policy of exide of rs 30000 (Policy no.[protected] and told the benefit that company will give case back of 20% of total premium paid due to online payment rs. 750 for pension and but when i demanded about benefit still not given also another policy given rs 50000 (Policy no.[protected] as a single time investment after 3 years rs. 87000 will be returned and told special benefit about branch code (Brch/exidcd83518/80k/rt given by company and your policy automatic be cancelled and money will return and you will rs. 15000 as agent incentive. But when received the welcome kit bond paper i conveyed him that it is total unacceptable and contradictory what he promised at time of policy purchasing. Then he told me that it general paper and final legal bond paper will be sent later and company will refund all premium paid by after deducting rs. 5. But i have not legal bond paper so far and not even a single rupee credited in my account. Suddenly he changed his mobile no ([protected]) and no ([protected]). All payment given by by net banking so by fraud he sold policy to the person. Please take action and stop fraudulent. Most wondering thing is that my agent belongs from metis marketing pvt. Ltd. Which is unknown for me. One more friend of mr. Rajiv has given mobile no. Mr. Chouhan ([protected]) who has been promising me that he is sending document and benefits since janauary.

I want justice. I want my total paid money with interest and all benefits promised by him.
Pls find whatapps chat happened with mr. Rajiv mishra

11/11/2017, 3:08 p. M. - messages to this chat and calls are now secured with end-to-end
Encryption. Tap for more info.
11/11/2017, 3:08 p. M. - dhirendra: hi
11/11/2017, 3:09 p. M. - rajiv exide: hi
11/11/2017, 3:09 p. M. - rajiv exide: pls send me your all documents
11/11/2017, 3:13 p. M. - rajiv exide: dear sir,
Welcome to be a part of "exide life insurance company limited".
Your login id is-exid5129giip
Online payment amount-30, 000/-
Regards//
Rajiv mishra
(Sr, a. R. M) exide life insurance company limited.
Mobile no-[protected]
11/11/2017, 3:14 p. M. - rajiv exide: https://payments.exidelife.in/new/
11/11/2017, 3:59 p. M. - rajiv exide: dear sir,
Your proposal no is-mb886239 for online payment
Regards//
Rajiv mishra
[protected]
11/11/2017, 4:55 p. M. - dhirendra:
11/11/2017, 4:56 p. M. - dhirendra:
11/11/2017, 4:56 p. M. - dhirendra:
11/11/2017, 5:37 p. M. - rajiv exide: sir mobile bill pura page send kijiye
11/11/2017, 5:37 p. M. - rajiv exide: aor cancel cheque bhi
12/11/2017, 11:29 a. M. - rajiv exide: good morning sir
12/11/2017, 11:29 a. M. - rajiv exide: plz... Make the payment
12/11/2017, 1:16 p. M. - dhirendra: i am out of bangalore but i will try to make payment as soon
As possible
12/11/2017, 2:45 p. M. - rajiv exide: ok sir
13/11/2017, 10:46 a. M. - dhirendra: 201
13/11/2017, 10:49 a. M. - dhirendra:
[protected]
[protected]Toll free)
Your online premium payment acknowledgement
Dear valued customer,
Greetings from exide life insurance!

Thank you for choosing exide life insurance company limited as your preferred insurance
Solution provider.
We are pleased to confirm receipt of.30000.00 towards exide life insurance proposal
No. Mb886239, on[protected]. Please also note your transaction id ot[protected].
The policy issuance is subject to proposal receipt along with all requirements and risk evaluation
As per the applicable terms and conditions.
Please get in touch with us for any further assistance.
We hope to serve you again.
Yours sincerely,
Customer services
Exide life insurance company limited
This is a computer generated communication and does not require a signature. This email is
Confidential and may be privileged. If you are not the intended recipient, please notify us
Immediately.
Mail us : registered office: exide life insurance company limited, 3rd floor, jp techno park,
No.3/1, millers road, bengaluru - 560 001
13/11/2017, 10:50 a. M. - rajiv exide: ok sir thank you
13/11/2017, 1:01 p. M. - dhirendra: blr knits pvt ltd 7th mile main hosur road kudlu gate
Bangalore 560068
14/11/2017, 1:34 p. M. - rajiv exide: sir plz... Pick up my call
14/11/2017, 1:49 p. M. - dhirendra:
14/11/2017, 1:52 p. M. - dhirendra:
14/11/2017, 1:52 p. M. - rajiv exide: sir clear cheque send kijiye plz
14/11/2017, 1:52 p. M. - rajiv exide: photo thik hai
14/11/2017, 1:52 p. M. - dhirendra:
14/11/2017, 1:59 p. M. - dhirendra:
14/11/2017, 5:04 p. M. - rajiv exide: sir aapne jo bank statement diya hai office address proof
Ke liye wo three months letest nahi hai
14/11/2017, 5:04 p. M. - rajiv exide: letest bank statement send kijiye plz
14/11/2017, 11:08 p. M. - dhirendra: i will send company id card and form 16
If it is ok. Otherwise proceed with another address as i cannot send bank stament. Cedit
Statement can be sent
15/11/2017, 10:17 a. M. - dhirendra:
15/11/2017, 10:19 a. M. - rajiv exide: good morning sir
15/11/2017, 10:24 a. M. - dhirendra:
15/11/2017, 10:29 a. M. - dhirendra:
24/11/2017, 10:11 a. M. - dhirendra: i have not recd

25/11/2017, 11:50 a. M. - dhirendra: i have not received any mail regading policy. Pls arrange to
Send mail
25/11/2017, 12:25 p. M. - dhirendra: pls send mail to correct mail id:
Nathjha. [protected]@gmail.com
25/11/2017, 1:06 p. M. - rajiv exide: dear sir,
Your exide life insurance company limited, branch code is -
Brch/exidcd83518/80k/kt
Online payment amount-50, 000/-
Regards
Rajiv mishra
[protected]
25/11/2017, 1:06 p. M. - rajiv exide: https://payments.exidelife.in/new/
25/11/2017, 1:26 p. M. - rajiv exide: dear sir,
Your proposal no is-mb086023 online payment
Regards//
Rajiv mishra
[protected]
25/11/2017, 1:26 p. M. - rajiv exide: sir plz... Make the payment
25/11/2017, 2:42 p. M. - dhirendra:
[protected]
[protected]Toll free)
Your online premium payment acknowledgement
Dear valued customer,
Greetings from exide life insurance!
Thank you for choosing exide life insurance company limited as your preferred insurance
Solution provider.
We are pleased to confirm receipt of.50000.00 towards exide life insurance proposal
No. Mb086023, on[protected]. Please also note your transaction id ot[protected].
The policy issuance is subject to proposal receipt along with all requirements and risk evaluation
As per the applicable terms and conditions.
Please get in touch with us for any further assistance.
We hope to serve you again.

Yours sincerely,
Customer services
Exide life insurance company limited
This is a computer generated communication and does not require a signature. This email is
Confidential and may be privileged. If you are not the intended recipient, please notify us
Immediately.
Mail us : registered office: exide life insurance company limited, 3rd floor, jp techno park,
No.3/1, millers road, bengaluru - 560 001
27/11/2017, 11:13 a. M. - dhirendra: your local executive has not come for collecting documents
So far.
27/11/2017, 11:17 a. M. - rajiv exide: aaj aayega sir
27/11/2017, 11:17 a. M. - rajiv exide: sorry for deley
27/11/2017, 11:17 a. M. - dhirendra: ok
29/11/2017, 11:52 a. M. - dhirendra:
https://www.consumercomplaints.in/exide-life-insurance-wrong-policy-commitment-c...⇄
29/11/2017, 11:54 a. M. - dhirendra: is this happening? Unbelievable
...
30/11/2017, 1:13 p. M. - dhirendra: i would like to request if promotional policy bond not
Prepared by 5 th dec then proceed with cancellation
30/11/2017, 1:15 p. M. - rajiv exide: sir maine process kar diya hai paper ke liye
01/12/2017, 9:42 a. M. - dhirendra: i have receuved policy no. 03678778 on mail yesterday. I
Donnot like it at all.
01/12/2017, 9:48 a. M. - rajiv exide: good morning sir
01/12/2017, 9:48 a. M. - rajiv exide: ye general paper hai
01/12/2017, 9:48 a. M. - rajiv exide: jo mail kar aaya hai
01/12/2017, 9:49 a. M. - rajiv exide: par
01/12/2017, 9:49 a. M. - rajiv exide: 1st policy ka bhi aaya hai
01/12/2017, 10:22 a. M. - dhirendra: already recd on 28.11.2017. Pls ensure to make final
Documents for 1 st policy before 05.12.2017 and for 2 nd policy before 10.12.2017. Thanks
01/12/2017, 10:25 a. M. - rajiv exide: missed voice call
07/12/2017, 12:06 p. M. - rajiv exide: sir mera new no-[protected]
07/12/2017, 12:41 p. M. - rajiv exide: save kar lijiye
07/12/2017, 1:33 p. M. - dhirendra: ok sir.
07/12/2017, 3:59 p. M. - dhirendra: 2 nd policy bond recd today.
07/12/2017, 4:48 p. M. - rajiv exide: ok sir
07/12/2017, 4:48 p. M. - rajiv exide: maine update karwa diya
07/12/2017, 4:49 p. M. - dhirendra: 1st bond ka paper kab tak aegga
07/12/2017, 4:49 p. M. - dhirendra: promotional paper
07/12/2017, 4:50 p. M. - rajiv exide: print ke liye gaya hai
07/12/2017, 4:50 p. M. - rajiv exide: sir
11/12/2017, 12:23 p. M. - dhirendra: when should i expect final bond paper sir..

11/12/2017, 1:47 p. M. - rajiv exide: sir 3 p. M update karta hu
12/12/2017, 12:53 p. M. - dhirendra: atleast 1st bond paper can be despatched by this week...
12/12/2017, 12:55 p. M. - rajiv exide: sir paper sath hi dispatch hoga
12/12/2017, 12:55 p. M. - rajiv exide: mere pass update aaya hai
12/12/2017, 12:55 p. M. - rajiv exide: this week tak karwata hu
12/12/2017, 12:58 p. M. - dhirendra: thanks for your promptness.
15/12/2017, 10:03 a. M. - dhirendra: pls advice on status of final bond paper.
15/12/2017, 10:21 a. M. - rajiv exide: 12 am tak update karta hu sir
15/12/2017, 3:38 p. M. - dhirendra: is there any update.
15/12/2017, 4:22 p. M. - rajiv exide: ha update aa gaya hai
15/12/2017, 4:22 p. M. - rajiv exide: server abhi down hai
16/12/2017, 10:27 a. M. - dhirendra: good morning sir
16/12/2017, 10:27 a. M. - rajiv exide: good morning sir
16/12/2017, 10:27 a. M. - rajiv exide: aaj karta hu
16/12/2017, 10:27 a. M. - rajiv exide: office pahuch kar
16/12/2017, 2:30 p. M. - dhirendra: would be grateful if send traking details and mail. Thanks
18/12/2017, 4:42 p. M. - dhirendra: pls advice courier details.
18/12/2017, 7:23 p. M. - rajiv exide: kal update karta hu sir
19/12/2017, 4:14 p. M. - dhirendra: pls update
20/12/2017, 11:12 a. M. - dhirendra: good morning sir
20/12/2017, 11:12 a. M. - rajiv exide: good morning sir
20/12/2017, 11:43 a. M. - dhirendra: any update
20/12/2017, 11:43 a. M. - rajiv exide: aaj update karta hu sir
20/12/2017, 11:44 a. M. - rajiv exide: 2p. M tak
20/12/2017, 3:23 p. M. - dhirendra: any news sir
21/12/2017, 10:46 a. M. - dhirendra: what happened sir...
21/12/2017, 10:47 a. M. - rajiv exide: aaj docket no aayega sir
21/12/2017, 10:47 a. M. - rajiv exide: mai aapko send karunga
21/12/2017, 7:03 p. M. - dhirendra: pls advice if you receive docket details
21/12/2017, 7:08 p. M. - dhirendra: can you explain why are making false commitment daily. Pls
Tell me cletarly if something wrong.
.
22/12/2017, 1:11 p. M. - dhirendra: good afternoon sir.
22/12/2017, 1:35 p. M. - rajiv exide: good afternoon sir
22/12/2017, 4:19 p. M. - dhirendra: courier details pls
22/12/2017, 7:16 p. M. - dhirendra: what happened
22/12/2017, 7:17 p. M. - rajiv exide: rd[protected]in speed post
22/12/2017, 7:35 p. M. - dhirendra: noted with thanks
25/12/2017, 9:34 a. M. - dhirendra: "consignment details not found" showing in tracking
25/12/2017, 9:49 a. M. - rajiv exide: good morning sir
25/12/2017, 9:50 a. M. - rajiv exide:
25/12/2017, 9:50 a. M. - rajiv exide: mai check karwata hu
26/12/2017, 4:18 p. M. - dhirendra: same status is showing so far

26/12/2017, 4:40 p. M. - rajiv exide: sir maine check karne ke liye bheja hai department me
26/12/2017, 4:40 p. M. - dhirendra: thanks sir
27/12/2017, 1:41 p. M. - dhirendra: any news sir...
27/12/2017, 4:42 p. M. - rajiv exide: process me hai sir
28/12/2017, 9:10 a. M. - dhirendra: dispatch ho chuka hai ya dispatching process me hai? Kitna
Din lagaga sir..
28/12/2017, 2:39 p. M. - rajiv exide: monts end tak ho jayega sir
28/12/2017, 3:15 p. M. - dhirendra: despatch ka hoga sir
28/12/2017, 6:16 p. M. - dhirendra: there are only 2 days left in this month and as well as year
Also. Requesting pls ensure documents must despatch within timeline. Atleast send me
Mail/soft copy.
28/12/2017, 10:09 p. M. - rajiv exide: sir aap tension mat lijiye
01/01/2018, 10:31 a. M. - dhirendra: happy new year sir. What is the status of bond paper
01/01/2018, 10:32 a. M. - rajiv exide: same to u sir ji
01/01/2018, 10:32 a. M. - rajiv exide: kal update karta hu aapko
01/01/2018, 10:32 a. M. - rajiv exide: aaj office band hai
02/01/2018, 12:28 p. M. - dhirendra: ant update sir
02/01/2018, 5:39 p. M. - dhirendra: i am getting worried. Pls give correct information tomorrow
Otherwise proceed for cancellation.
02/01/2018, 5:43 p. M. - rajiv exide: ok sir
03/01/2018, 12:23 p. M. - dhirendra: good afternoon sir
03/01/2018, 12:40 p. M. - rajiv exide: good afternoon sir
03/01/2018, 4:41 p. M. - dhirendra: pls update tracking details
04/01/2018, 9:54 a. M. - dhirendra: good morning sir. Any updatation...
04/01/2018, 9:54 a. M. - rajiv exide: karta hu update
04/01/2018, 9:54 a. M. - rajiv exide: good morning
04/01/2018, 5:53 p. M. - dhirendra: any news...
04/01/2018, 9:44 p. M. - rajiv exide: sir doket no mail nahi aaya
04/01/2018, 9:45 p. M. - rajiv exide: aate hi send kar dunga aspko
05/01/2018, 2:41 p. M. - dhirendra: kab ta aane ka chance hai sir
05/01/2018, 4:45 p. M. - dhirendra: now you have stopped to attend call also.
05/01/2018, 4:45 p. M. - dhirendra: great
05/01/2018, 4:49 p. M. - rajiv exide: sir mai meeting me hu
05/01/2018, 5:00 p. M. - dhirendra: oh sorry
05/01/2018, 5:00 p. M. - rajiv exide: thank you sir
06/01/2018, 9:16 a. M. - dhirendra: good morning sir. I hope you will update today.
06/01/2018, 11:17 a. M. - dhirendra: any updatation sir as today is half day
06/01/2018, 12:46 p. M. - dhirendra: how much amount will you cut if i have to cancel
06/01/2018, 12:47 p. M. - dhirendra: you are not giving correct statusm
06/01/2018, 12:47 p. M. - dhirendra: you are making fool
08/01/2018, 10:18 a. M. - dhirendra: good morning sir...
08/01/2018, 4:05 p. M. - dhirendra: any update pls
09/01/2018, 10:51 a. M. - dhirendra: kindly give final update

09/01/2018, 2:24 p. M. - dhirendra: as confirmed over phone that final bonds will be despatched
By 15 th jan.
12/01/2018, 9:38 a. M. - dhirendra: good morning


Dear concern,

I have an agency with exide life insurance since 20th sep 2008 but i have came to know in past few days that they have black listed my my agency. I need your help to understand that why they have done so without ant prior intimation or information. They have not given any reason that why they have black listed my agency.

My agency code is 60120494
License no - 4592670
Mobile no - [protected]

Please help me.

Dear sir/madam

I had transferred my lifetime of pensions from nhs uk few years ago, under the qrops scheme to exide life golden years policy [removed]. Ever since the transfer, i have struggled to access the account. The login portal provides very rudimentary details and i am concerned that my asset value has not shown any growth in 3 years despite indian stock markets posting bumper returns in this period.

I have contacted mr [removed] (Dgm, overseas pension transfers) multiple times on phone, to which everytime he assured me a callback but never did. I sent an email last week to his mail id [removed]. [removed], but have had no response.

I want more transparency and real time information on how my pension is growing (Or, in this case, not growing). I am disappointed that there has been zero response by the dgm with regards to my repeated queries, and am very concerned if i have been a victim of financial scam in transferring my lifetime pension to your company.

Dear concern

You are advised not to attempt any direct debit on the above mentioned policy including following policy nos.

03525168
03538046
03538098

All the above three policies were sold to me with certain commitments and i am shocked that none of these have been met till date. I am feeling cheated and dejected that your representative could fool me to extract my hard earned money by promising several benefits.

I was sold the policies in quick succession by your staff manish jain ([protected]), pooja sharma ([protected], [protected]), komal khandelwal (From land line) and anil sharma ([protected]).

I was promised
an immediate payout of rs. 46, 700/- as yearly dividend, in lieu of the policy no. 03525168
Then they pursued me to invest in another policy which will make me partner and benefit would be
a monthly payout of ~rs. 4-5 lakhs per month as agency commission since i will be enrolled as partner and many policies of anil sharma are going to be booked under my reference, in lieu of policy no. 03538046
Then they told me by buy another special policy which is only sold to partners to establish that the payout is happening to the right person and will fetch a scholarship as well for the child
scholarship in terms of fee waiver on my sons education upto 50% of the tuition fee in lieu of policy no. 03538098

In addition to all the above a health insurance of rs. 10 lakhs for the entire family will also be provided.

In this context i visited your office at connaught place in delhi and with great difficulty i could meet mr. Manish arora (Then responsible for north india business). He also expressed no interest in my grievance.

I want that these people should immediately be booked for cheating, fraud and breach of the faith established between vendor and customer.

I demand a suitable compensation for the loss.

Sanjay singh

Dear concern,

I am life insurance policy holder in your esteemed concern. My policy no. Is 02528739. I have paid second term premium in advance & also received the acknowledgement. But when i have gone through your website to download premium paid certificate it is showing only one (1st term) premium payment. When i enquired with your customer care representative he told me that it will affect only after due date. My concern is that when i am making premium payment in advance & you are accepting it whyit is not showing in premium paid certificate? Where as i have done similar payment with other co. They are showing it. Either you have disallow for advance payment or you have to upgrade the system so payment can be reflected in premium paid certificate. You are charging us interest for delayed payment but we are not getting anything for advance payment? I believe exide life is a mnc & its your duty to fulfill customers silly request & respect to our time & energy which we are putting behind you.

Anticipating constructive reply

Thanks

I'm vivek mishra looking to surrender my policies .My policies no are 03337068 & 03337041 .
please let me how much money i will get back after the surrendering the policies.I also called the customer care representative of exide life they said you will get nothing or very less amount.
this is not fare, Its like fraud..
please resolve the issue or i will have to take legal action.

[protected]@gmail.com

Dear sir,
I am sorry to inform you that i made one policy in favour of my son mr. Soumya kanti saha, but payment made through my company account i. E. Utkal metalwares on 23.01.2018. After repeated calling to your local agent mr. Soumya as well as your cuttack branch manager mr. Ashis rout regarding the issue of policy, they just giving nos. Of excuse which is not acceptable by me. Your branch manager also denying my sms which showing in my mobile that he received and read that message. Now, i am directing to your goodself to cancel my policy immediately and return my invested amount along with penal interest which you hold for near about two months without any further delay. If it not been done within a week, then i don't have any option but to move to the court of law.

Name of policy holder: mr. Soumya kanti saha

Policy no. As per sms sent to my mobile no. 03715438

Please treat the issue urgently without any further delay.

Thanks,

Kaushik saha and soumya kanti saha

Hello sir,
My name is rajasekar i have to cancel my life insurance because my health condition so poor, i need opprate my eye's c3r operation so please cancel my insurance and return my money for medical purpose then only i can pay for hospital please help for my hospital bill.

Thank you

Policy number :[protected]

Amount :- 30, 000

Mobile number :- [protected]

Myself nilesh narayanrao jadhav rm of fraud company exide life dm channel nagpur branch emp 75607 I have complaining again because no reply from company after given the proof i have again the given proof of my toifoid priscription and medical cirtificate of doctor under treatment. And hr mr achintya parmar told me sent doctors priscription about toifoid i will unlocked your system and credited your salary into the account but after sending priscription he cant given me any answer or reply told me i was taken medical leave from 16th feb to 28th feb and before taken leave i have informed to my boss mr vishal sony and sending medical cirtificate to him and hr. But he removed from me company group and initiate absconding me without any informing me. And company issued me unauthorised absentusm letter but i have informed in proper way. Company locked my system illegally and hold my salary till date hr of the exide life is very poor and fraud such blacklisted company doing this with all others who have joined the the company after many reminder hr can't replied me

Dear sir,
I have paid rs.100, 049/- through my sbi card no ending xxxx1105 at exide life insurance company on 27 jan 2018 at 12:50 pm on their portal https://payments.exidelife.in/new/.
After making payment on to exide insurance company i did not received any conformation for your end which was immediately intimated to the customer care number of exide life insurance company. I was asked by your customer care officer to write the mail on [protected]@exidelife.in
Sir my bank has confirmed that the above stated amount has been credited to the account of exide life insurance on 29th jan, 2018 vide ref. No.:[protected].
This amount is pending with exide life from last 40 days which has neither been return back nor the policy is issued to me till date.
I request you to kindly help in either getting back the payment or exide should issue me the policy.

Regards,
Prashant gaur

Myself nilesh narayanrao jadhav rm of exide life dm channel nagpur branch emp 75607 i was taken medical leave from 16th feb to 28th feb and before taken leave i have informed to my boss mr vishal sony and sending medical cirtificate to him and hr. But he removed from me company group and initiate absconding me without any informing me. And company issued me unauthorised absentusm letter but i have informed in proper way. Company locked my system illegally and hold my salary till date hr of the exide life is very poor and fraud such blacklisted company doing this with all others who have joined the company and illegally cut salary 7k to 8k bm of dm channel nagpur branch is very fraud and misguiding client from the company and given him to illegal gifts offer such as silver coins and other offers. Sir i have request to please take necessary step on that type of illegal activity of the company thank you..

Since january 10-2018 we keep on struggling a lot for getting myt money back amount. No one in the customer care is responding. They wore not at working, they don't behave like a worthful employee and they are giving fake answers. Nearly "60, 000"rupies of my amount is strucked in it. From 50 days i keep on contacting customer care, they were giving wrong information. Its such a worst organisation and i don't ever dare to invest in it again and ever my bearers and dearest are facing the same

I am not satisfied my received policy, therefor, I was already submitted my complaint letter my nearest branch Syambazar, Kolkata.I was completely fraded, because those time some money needed to grow my business and one person was said to me if I taken a Exide L.I. policy, then HDFC will pay a amount of Loan.After few days I know that's process r fraud. So kindly return my policy withdrawal or surrender value amount, I will glad with u.
Thanks & Regards,
Dibyendu Kar