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Exide Life Insurance Complaints & Reviews

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Updated: Nov 16, 2024
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S
SHUBH 's dream wold
from Jodhpur, Rajasthan
May 4, 2018
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I, Sandeep Kumar am a policy holder of Exide Life Insurance Co. My Policy Number is 2850188. A call received from a employee Mr Sumit Ahuja (Mob No-[protected]) that you have a bonus of Rs 18, 000/-agaist your policy and agent has applied for cancellation. If you want your bonus you have to deposit security money of Rs 12, 500/- which will be refundable for cancellation of agent code from your policy. Then a second employee Mr Suresh Kumar Negi (Mob No-[protected]) has given a CA account number (A/C No-[protected] IFSC-SBIN0013409, A/C Holder Name- Ram Bharose) for depositing of security money. I have deposited Rs 12, 500/- on that account on 10/03/18. After that Mr Negi informed me that you will be agent of my company and for this you have to deposit Rs 27, 000/- (refundable with your bonus) to select a plan. On 11/04/18 I have deposited 27, 000/- on same account. On 12/04/18 Mr Negi informed me that your total fund became Rs 1, 27, 422/- and could not be transferred due to you are not paid your GST 18% tax and also told me that pay 18% of total fund to get your fund. Then on 13/04/18 I have deposited Rs 35, 680/- on same account as GST. On 20/04/18 an employee Mr Raj Shekhar (Mob No-[protected]) informed me that your fund is pending due to want of security money Rs 37, 000/- (Refundable). Then I deposited Rs 37, 000/- on same account. On 23/04/18 Mr Raj Shekhar informed me that you have to deposit Rs 31, 000/-(as security Money refundable ) on same account to get your fund amounting Rs 2, 02, 499/-. Now I am unable to deposit this amount.

I have deposited total (12500+27000+35600+37000) Rs 1, 12, 100/- to that account and not get any refund till date.

Therefore, you are requested to intervene the matter to get my security money back.

Thanking you,

Sandeep Kumar
Mob No- [protected]
Exide Life Insurance customer support has been notified about the posted complaint.
I am an adviser my code 60379502 I am not received commission from Exide Life Insurance for an premium renewal commission sir.

non refund of security money - Comment #3089252 - Image #0
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    A
    ambikeshwar
    from Pune, Maharashtra
    Apr 26, 2018
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    Sir/Madam,

    With reference to the above captioned subject that I ( WANGA AMBIKESHWA KRISHNAHARI) had taken a life insurance policy of the Exide life insurance policy as per requested by my friend namely Mr sachin Ramesh Battin ( working in exide life insurance co - Ahmednagar branch- savedi )( Rs 12ooo/- policy amount)

    But company has rejected my policy due to fail in medical examination and requested me to draw another policy. But i insist them to draw same policy or return me my money.

    Then they told me to give copies of bank passbook and taken sign on blank paper and said your money will be remitted by neft/rtgs by the company.

    Thereafter many times I requested them about my money.but all the time they told me don, t worry you will get your money soon.I also requested on helpline numbers of the compay but they told you consult manager.we cannot do anything and cut the phone.

    Then one day I have received a new policy documents of Exide life insurance policy. I brought those documents to the office and told them how this policy drawn . All signature of me and nominees are signed by them without knowing me.
    Then again they assure me don, t worry we will cancell the same and remitt your money as early as possible.
    All this matter is happening from last six month. I have many time request on phone but each time the same answar. Now I am tired and finally
    decided to complaint .
    By keeping faith on my friend I have given all the documents to them. Now I have no policy documents.But all signature are made by them on policy.

    So, may I request you to please guide me and file complaint( FIR ) against company and employees of company.

    I am giving mobile nos of those employees hearunder

    SACHIN RAMESH BATTIN- [protected]
    ( marketing person of the company)

    MR GIRAMKAR
    (Manager of the company)- [protected]

    WANGA AMBIKESHWAR KRISHNAHARI- [protected]/[protected]
    ( POLICY HOLDER )
    Exide Life Insurance customer support has been notified about the posted complaint.
    Dear sir, my policy no.03727575 and complain no.1473596-Q7z7 on 23/03 /2018, I have complained on dated 23 /03/18 but as there is no response from your side I request you to please take action against the fraud . if there will be no such action taken by you I have to complain against the company in consumer Court

    policy drawn by signing my duplicate signature - Comment #3101470 - Image #0
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      J
      Jagadeesh78
      Apr 23, 2018
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      Address: 560033

      From last sep, i am facing issues with the ecs transaction. Umpteen no. Of times, i have visited exide office and paid the premium with interest with no fault of mine. I have 10 times more of balance in my account and everytime i get a message that ecs is not cleared due to insufficient funds. My credibility is lost here.

      Inspite of paying with interest, i get a call that i have not paid my premiums from last october and my policy is lapsed.

      If this is the case, how can i believe that once my policy is matured, i will get my money back.

      I also begged your team to close my policy as i cannot undergo this torture every month and also saying that i have not paid for last 6 months. This is affecting my health both physically and mentally as i am worried about my hard earned money.

      I have taken a life insurance and do not want to spoil my health like this. Can you please help me close this policy with immediate effect and ensure that all the money that i have paid so far is returned back to me.

      If you are not able to solve this issue, let me know and i will take it up with the concerned authorities legally.

      Becoz of this issue, i have been running to banks and your exide offices and also having sleepless nights due to the phone calls i am receiving
      Exide Life Insurance customer support has been notified about the posted complaint.
      Dear sir/mam.

      mera naam suraj d maskar hai mera papa ki death 13/07/2017 ho gai hai mera papa ki exide life insurance ki policy hai apke company ke advisor ghar me visite krke document leke gaye hai pr aaj 8 months ho gaye fir bhi abhi tak insurance claim nhi mila a bat bhut ganbhir hai kripa karke isper dhyan de
      ashishmane's reply, May 24, 2018
      mera papa ki death 13/07/2017 ho gai hai mera papa ki exide life insurance ki policy hai sare document dene ke bad bhi abhi tak claim nhi mila
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        S
        SHUBH 's dream wold
        from Jodhpur, Rajasthan
        Apr 21, 2018
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        I have a policy no[protected] name - sandeep kumar in your company. One of the following employee called me and told me that a bunous amount rs 204299/- has pending against your policy. For this you have to submit security money rs 114000/- on a ca account (Ram bharose) then your bonus will be transferred to your account. But after depositing the security money rs 114000/- my bonus are not paid to me till date. The name of your employees
        Mr negi mob - [protected]
        Mr raj shekhar. Mob - [protected].
        Sir help me
        Exide Life Insurance customer support has been notified about the posted complaint.
        Policy number 03512717
        Since few days, sometimes some unwanted sms which have sent by ur company, (photocopy is given below). I'm not interestednot a whit of interest about ur company. So kindly take necessary steps to stop these type o[censored]nwanted Sms in my mobile([protected]). So kindly pls take necessary steps to stop sending these types o[censored]nwanted SMS...THANKS
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          R
          Rajesh Chittimalla
          from Bengaluru, Karnataka
          Apr 16, 2018
          Resolved
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          Resolved

          exide life insurance cancellation of policies, 20% refund?

          Address: 500090
          Website: www.exidelife.in

          Hi, i am a policy holder with exide life insurance company since year 2010 and it's "survival benefit payouts". My yearly premium is around rs. 50000 which is paid, and i've paid around 2, 50, 000/- when i inquired about the procedure to surrender my policy, they said that it's only 20% of my premium paid amount.in simple words, i'll be losing 80% of my premiums paid. I don't know on what basis, exide life insurance can take 80% of my money...
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          S
          Shrey Chohan
          from Delhi, Delhi
          Apr 11, 2018
          Resolved
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          Resolved

          Address: 110019

          Policy Number 03690545
          20
          Shrey Chohan
          Show all 10 attachments (229 KB) Download all Save all to OneDrive - Personal
          Dear Devika,

          Please take care of this case, as Exide is not ready to resolve the issue and have accepted about their agents who are making fraud calls. I would like you to take over this case.

          Regards

          Shrey Chohan

          President, Rhythm of Life Ngo

          [protected]

          EXIDE Life Insurance
          Wed 4/4, 9:53 AM
          You
          You forwarded this message on 4/11/2018 11:50 AM
          Show all 10 attachments (229 KB) Download all Save all to OneDrive - Personal

          http://www.exidelife.in

          [protected]Toll free)

          Exide Life Insurance Policy
          Classification : Private
          Dear Mr. CHOHAN,

          Greetings from Exide Life Insurance!
          This has reference to your email received by us on 4th April 2018 regarding your complaint on Policy issuance towards your Exide Life Secured Income Insurance Plus Plan with policy number 03690545.
          We would like to confirm that your complaint has been registered with complaint ID E[protected]X0T0 and the same has been assigned to our Grievance Redressal team. You may expect our response within 7 calendar days.

          You may refer to our Grievance Redressal Policy at :

          http://www.exidelife.in/customer-service/complaints-and-feedback/Grievance-redre...

          We appreciate your patience and continuous patronage.
          Assuring you our best services.

          We hope to hear from you soon.


          Yours sincerely,
          Customer Services
          Exide Life Insurance Company Limited

          http://www.exidelife.in/dhonikasaath?utm_source=TOI&utm_campaign=Print&utm_mediu... mailto:customer.[protected]@exidelife.in https://portals.exidelife.in/wps/myportal/customers
          This is a computer generated communication and does not require a signature. This email is confidential and may be privileged. If you are not the intended recipient, please notify us immediately.
          Mail us : Registered Office: Exide Life Insurance Company Limited, 3rd Floor, JP Techno Park, No.3/1, Millers Road, Bengaluru - 560 001
          Hi,

          I would like to bring in to your notice that on 11th Dec 2017, I got a call from Mr. Rahul with Number, [protected], telling me about loan on bond with 0% interest. I asked for details so they explained me that we will give me a loan of Rs.350000, for which i need to buy a bond for Rs.35000/- and this will be the EMI for first years, so for 10 years I need to pay Rs.35000 and the bond will be of Bajaj Finance. Getting the scheme Ms. Arushi Pathak called me +91 [protected]/ [protected] saying we will give you the loan amount within 15 days of bond, I purchased the bond of Exide Life Secured Income Insurance Plus with Policy number 03690545, on 15th Dec 2017.

          Ms. Arushi Pathak continuously called me asking me the copy of bond. On 1st January 2018, I got the copy of Insurance Bond, and since then this lady pressurized me on loan will be transferred within one weak, two weak. Nothing happened, It was my wedding in February, when I needed the money, she never gave me any loan, now when I asked her to cancel my policy she is not picking my calls. This has been a mental torture for me, EXIDE has agents who are making fake calls and doing this from alot of people, strange is EXIDE is not taking any action against them. I had a word with Mr. Jitender and Mr. Abhishek, who came to resolve the issue and accepted, that their agents make such calls to meet the targets. That's the worst thing, today I get a call, that please take a policy of Rs.15000, rest amount will be refunded. That shows how cheap is their marketing strategy. I am under so much pressure and stress because I feel its all fake.
          May 26, 2018
          Complaint marked as Resolved 
          Exide Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Apr 24, 2018
          Exide Life Insurance Customer Care's response
          Dear Mr. Chohan,

          We regret the inconvenience caused. We have made a note of your concern. Please allow us some time to get back to you regarding the same.

          Warm Regards,
          Exide Life Insurance
          Verified Support
          Apr 25, 2018
          Exide Life Insurance Customer Care's response
          Dear Mr. Chohan,

          The resolution to your concern has been shared to your registered email Id. In case you do not find it in your inbox, kindly check the spam folder or write to us at [protected]@exidelife.in.

          Warm Regards,
          Exide Life Insurance
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            D
            Dhirendra nath jha
            from Hosur, Tamil Nadu
            Apr 10, 2018
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            Address: 560068

            Dear sir on telephonic discussion mr. Rajiv mishra introducing himself sr. A. R. M. Excide delhi mobile no :[[protected]] given policy of exide of rs 30000 (Policy no.[protected] and told the benefit that company will give case back of 20% of total premium paid due to online payment rs. 750 for pension and but when i demanded about benefit still not given also another policy given rs 50000 (Policy no.[protected] as a single time investment after 3 years rs. 87000 will be returned and told special benefit about branch code (Brch/exidcd83518/80k/rt given by company and your policy automatic be cancelled and money will return and you will rs. 15000 as agent incentive. But when received the welcome kit bond paper i conveyed him that it is total unacceptable and contradictory what he promised at time of policy purchasing. Then he told me that it general paper and final legal bond paper will be sent later and company will refund all premium paid by after deducting rs. 5. But i have not legal bond paper so far and not even a single rupee credited in my account. Suddenly he changed his mobile no ([protected]) and no ([protected]). All payment given by by net banking so by fraud he sold policy to the person. Please take action and stop fraudulent. Most wondering thing is that my agent belongs from metis marketing pvt. Ltd. Which is unknown for me. One more friend of mr. Rajiv has given mobile no. Mr. Chouhan ([protected]) who has been promising me that he is sending document and benefits since janauary.

            I want justice. I want my total paid money with interest and all benefits promised by him.
            Pls find whatapps chat happened with mr. Rajiv mishra

            11/11/2017, 3:08 p. M. - messages to this chat and calls are now secured with end-to-end
            Encryption. Tap for more info.
            11/11/2017, 3:08 p. M. - dhirendra: hi
            11/11/2017, 3:09 p. M. - rajiv exide: hi
            11/11/2017, 3:09 p. M. - rajiv exide: pls send me your all documents
            11/11/2017, 3:13 p. M. - rajiv exide: dear sir,
            Welcome to be a part of "exide life insurance company limited".
            Your login id is-exid5129giip
            Online payment amount-30, 000/-
            Regards//
            Rajiv mishra
            (Sr, a. R. M) exide life insurance company limited.
            Mobile no-[protected]
            11/11/2017, 3:14 p. M. - rajiv exide: https://payments.exidelife.in/new/
            11/11/2017, 3:59 p. M. - rajiv exide: dear sir,
            Your proposal no is-mb886239 for online payment
            Regards//
            Rajiv mishra
            [protected]
            11/11/2017, 4:55 p. M. - dhirendra:
            11/11/2017, 4:56 p. M. - dhirendra:
            11/11/2017, 4:56 p. M. - dhirendra:
            11/11/2017, 5:37 p. M. - rajiv exide: sir mobile bill pura page send kijiye
            11/11/2017, 5:37 p. M. - rajiv exide: aor cancel cheque bhi
            12/11/2017, 11:29 a. M. - rajiv exide: good morning sir
            12/11/2017, 11:29 a. M. - rajiv exide: plz... Make the payment
            12/11/2017, 1:16 p. M. - dhirendra: i am out of bangalore but i will try to make payment as soon
            As possible
            12/11/2017, 2:45 p. M. - rajiv exide: ok sir
            13/11/2017, 10:46 a. M. - dhirendra: 201
            13/11/2017, 10:49 a. M. - dhirendra:
            [protected]
            [protected]Toll free)
            Your online premium payment acknowledgement
            Dear valued customer,
            Greetings from exide life insurance!

            Thank you for choosing exide life insurance company limited as your preferred insurance
            Solution provider.
            We are pleased to confirm receipt of.30000.00 towards exide life insurance proposal
            No. Mb886239, on[protected]. Please also note your transaction id ot[protected].
            The policy issuance is subject to proposal receipt along with all requirements and risk evaluation
            As per the applicable terms and conditions.
            Please get in touch with us for any further assistance.
            We hope to serve you again.
            Yours sincerely,
            Customer services
            Exide life insurance company limited
            This is a computer generated communication and does not require a signature. This email is
            Confidential and may be privileged. If you are not the intended recipient, please notify us
            Immediately.
            Mail us : registered office: exide life insurance company limited, 3rd floor, jp techno park,
            No.3/1, millers road, bengaluru - 560 001
            13/11/2017, 10:50 a. M. - rajiv exide: ok sir thank you
            13/11/2017, 1:01 p. M. - dhirendra: blr knits pvt ltd 7th mile main hosur road kudlu gate
            Bangalore 560068
            14/11/2017, 1:34 p. M. - rajiv exide: sir plz... Pick up my call
            14/11/2017, 1:49 p. M. - dhirendra:
            14/11/2017, 1:52 p. M. - dhirendra:
            14/11/2017, 1:52 p. M. - rajiv exide: sir clear cheque send kijiye plz
            14/11/2017, 1:52 p. M. - rajiv exide: photo thik hai
            14/11/2017, 1:52 p. M. - dhirendra:
            14/11/2017, 1:59 p. M. - dhirendra:
            14/11/2017, 5:04 p. M. - rajiv exide: sir aapne jo bank statement diya hai office address proof
            Ke liye wo three months letest nahi hai
            14/11/2017, 5:04 p. M. - rajiv exide: letest bank statement send kijiye plz
            14/11/2017, 11:08 p. M. - dhirendra: i will send company id card and form 16
            If it is ok. Otherwise proceed with another address as i cannot send bank stament. Cedit
            Statement can be sent
            15/11/2017, 10:17 a. M. - dhirendra:
            15/11/2017, 10:19 a. M. - rajiv exide: good morning sir
            15/11/2017, 10:24 a. M. - dhirendra:
            15/11/2017, 10:29 a. M. - dhirendra:
            24/11/2017, 10:11 a. M. - dhirendra: i have not recd

            25/11/2017, 11:50 a. M. - dhirendra: i have not received any mail regading policy. Pls arrange to
            Send mail
            25/11/2017, 12:25 p. M. - dhirendra: pls send mail to correct mail id:
            Nathjha. [protected]@gmail.com
            25/11/2017, 1:06 p. M. - rajiv exide: dear sir,
            Your exide life insurance company limited, branch code is -
            Brch/exidcd83518/80k/kt
            Online payment amount-50, 000/-
            Regards
            Rajiv mishra
            [protected]
            25/11/2017, 1:06 p. M. - rajiv exide: https://payments.exidelife.in/new/
            25/11/2017, 1:26 p. M. - rajiv exide: dear sir,
            Your proposal no is-mb086023 online payment
            Regards//
            Rajiv mishra
            [protected]
            25/11/2017, 1:26 p. M. - rajiv exide: sir plz... Make the payment
            25/11/2017, 2:42 p. M. - dhirendra:
            [protected]
            [protected]Toll free)
            Your online premium payment acknowledgement
            Dear valued customer,
            Greetings from exide life insurance!
            Thank you for choosing exide life insurance company limited as your preferred insurance
            Solution provider.
            We are pleased to confirm receipt of.50000.00 towards exide life insurance proposal
            No. Mb086023, on[protected]. Please also note your transaction id ot[protected].
            The policy issuance is subject to proposal receipt along with all requirements and risk evaluation
            As per the applicable terms and conditions.
            Please get in touch with us for any further assistance.
            We hope to serve you again.

            Yours sincerely,
            Customer services
            Exide life insurance company limited
            This is a computer generated communication and does not require a signature. This email is
            Confidential and may be privileged. If you are not the intended recipient, please notify us
            Immediately.
            Mail us : registered office: exide life insurance company limited, 3rd floor, jp techno park,
            No.3/1, millers road, bengaluru - 560 001
            27/11/2017, 11:13 a. M. - dhirendra: your local executive has not come for collecting documents
            So far.
            27/11/2017, 11:17 a. M. - rajiv exide: aaj aayega sir
            27/11/2017, 11:17 a. M. - rajiv exide: sorry for deley
            27/11/2017, 11:17 a. M. - dhirendra: ok
            29/11/2017, 11:52 a. M. - dhirendra:
            https://www.consumercomplaints.in/exide-life-insurance-wrong-policy-commitment-c...
            29/11/2017, 11:54 a. M. - dhirendra: is this happening? Unbelievable
            ...
            30/11/2017, 1:13 p. M. - dhirendra: i would like to request if promotional policy bond not
            Prepared by 5 th dec then proceed with cancellation
            30/11/2017, 1:15 p. M. - rajiv exide: sir maine process kar diya hai paper ke liye
            01/12/2017, 9:42 a. M. - dhirendra: i have receuved policy no. 03678778 on mail yesterday. I
            Donnot like it at all.
            01/12/2017, 9:48 a. M. - rajiv exide: good morning sir
            01/12/2017, 9:48 a. M. - rajiv exide: ye general paper hai
            01/12/2017, 9:48 a. M. - rajiv exide: jo mail kar aaya hai
            01/12/2017, 9:49 a. M. - rajiv exide: par
            01/12/2017, 9:49 a. M. - rajiv exide: 1st policy ka bhi aaya hai
            01/12/2017, 10:22 a. M. - dhirendra: already recd on 28.11.2017. Pls ensure to make final
            Documents for 1 st policy before 05.12.2017 and for 2 nd policy before 10.12.2017. Thanks
            01/12/2017, 10:25 a. M. - rajiv exide: missed voice call
            07/12/2017, 12:06 p. M. - rajiv exide: sir mera new no-[protected]
            07/12/2017, 12:41 p. M. - rajiv exide: save kar lijiye
            07/12/2017, 1:33 p. M. - dhirendra: ok sir.
            07/12/2017, 3:59 p. M. - dhirendra: 2 nd policy bond recd today.
            07/12/2017, 4:48 p. M. - rajiv exide: ok sir
            07/12/2017, 4:48 p. M. - rajiv exide: maine update karwa diya
            07/12/2017, 4:49 p. M. - dhirendra: 1st bond ka paper kab tak aegga
            07/12/2017, 4:49 p. M. - dhirendra: promotional paper
            07/12/2017, 4:50 p. M. - rajiv exide: print ke liye gaya hai
            07/12/2017, 4:50 p. M. - rajiv exide: sir
            11/12/2017, 12:23 p. M. - dhirendra: when should i expect final bond paper sir..

            11/12/2017, 1:47 p. M. - rajiv exide: sir 3 p. M update karta hu
            12/12/2017, 12:53 p. M. - dhirendra: atleast 1st bond paper can be despatched by this week...
            12/12/2017, 12:55 p. M. - rajiv exide: sir paper sath hi dispatch hoga
            12/12/2017, 12:55 p. M. - rajiv exide: mere pass update aaya hai
            12/12/2017, 12:55 p. M. - rajiv exide: this week tak karwata hu
            12/12/2017, 12:58 p. M. - dhirendra: thanks for your promptness.
            15/12/2017, 10:03 a. M. - dhirendra: pls advice on status of final bond paper.
            15/12/2017, 10:21 a. M. - rajiv exide: 12 am tak update karta hu sir
            15/12/2017, 3:38 p. M. - dhirendra: is there any update.
            15/12/2017, 4:22 p. M. - rajiv exide: ha update aa gaya hai
            15/12/2017, 4:22 p. M. - rajiv exide: server abhi down hai
            16/12/2017, 10:27 a. M. - dhirendra: good morning sir
            16/12/2017, 10:27 a. M. - rajiv exide: good morning sir
            16/12/2017, 10:27 a. M. - rajiv exide: aaj karta hu
            16/12/2017, 10:27 a. M. - rajiv exide: office pahuch kar
            16/12/2017, 2:30 p. M. - dhirendra: would be grateful if send traking details and mail. Thanks
            18/12/2017, 4:42 p. M. - dhirendra: pls advice courier details.
            18/12/2017, 7:23 p. M. - rajiv exide: kal update karta hu sir
            19/12/2017, 4:14 p. M. - dhirendra: pls update
            20/12/2017, 11:12 a. M. - dhirendra: good morning sir
            20/12/2017, 11:12 a. M. - rajiv exide: good morning sir
            20/12/2017, 11:43 a. M. - dhirendra: any update
            20/12/2017, 11:43 a. M. - rajiv exide: aaj update karta hu sir
            20/12/2017, 11:44 a. M. - rajiv exide: 2p. M tak
            20/12/2017, 3:23 p. M. - dhirendra: any news sir
            21/12/2017, 10:46 a. M. - dhirendra: what happened sir...
            21/12/2017, 10:47 a. M. - rajiv exide: aaj docket no aayega sir
            21/12/2017, 10:47 a. M. - rajiv exide: mai aapko send karunga
            21/12/2017, 7:03 p. M. - dhirendra: pls advice if you receive docket details
            21/12/2017, 7:08 p. M. - dhirendra: can you explain why are making false commitment daily. Pls
            Tell me cletarly if something wrong.
            .
            22/12/2017, 1:11 p. M. - dhirendra: good afternoon sir.
            22/12/2017, 1:35 p. M. - rajiv exide: good afternoon sir
            22/12/2017, 4:19 p. M. - dhirendra: courier details pls
            22/12/2017, 7:16 p. M. - dhirendra: what happened
            22/12/2017, 7:17 p. M. - rajiv exide: rd[protected]in speed post
            22/12/2017, 7:35 p. M. - dhirendra: noted with thanks
            25/12/2017, 9:34 a. M. - dhirendra: "consignment details not found" showing in tracking
            25/12/2017, 9:49 a. M. - rajiv exide: good morning sir
            25/12/2017, 9:50 a. M. - rajiv exide:
            25/12/2017, 9:50 a. M. - rajiv exide: mai check karwata hu
            26/12/2017, 4:18 p. M. - dhirendra: same status is showing so far

            26/12/2017, 4:40 p. M. - rajiv exide: sir maine check karne ke liye bheja hai department me
            26/12/2017, 4:40 p. M. - dhirendra: thanks sir
            27/12/2017, 1:41 p. M. - dhirendra: any news sir...
            27/12/2017, 4:42 p. M. - rajiv exide: process me hai sir
            28/12/2017, 9:10 a. M. - dhirendra: dispatch ho chuka hai ya dispatching process me hai? Kitna
            Din lagaga sir..
            28/12/2017, 2:39 p. M. - rajiv exide: monts end tak ho jayega sir
            28/12/2017, 3:15 p. M. - dhirendra: despatch ka hoga sir
            28/12/2017, 6:16 p. M. - dhirendra: there are only 2 days left in this month and as well as year
            Also. Requesting pls ensure documents must despatch within timeline. Atleast send me
            Mail/soft copy.
            28/12/2017, 10:09 p. M. - rajiv exide: sir aap tension mat lijiye
            01/01/2018, 10:31 a. M. - dhirendra: happy new year sir. What is the status of bond paper
            01/01/2018, 10:32 a. M. - rajiv exide: same to u sir ji
            01/01/2018, 10:32 a. M. - rajiv exide: kal update karta hu aapko
            01/01/2018, 10:32 a. M. - rajiv exide: aaj office band hai
            02/01/2018, 12:28 p. M. - dhirendra: ant update sir
            02/01/2018, 5:39 p. M. - dhirendra: i am getting worried. Pls give correct information tomorrow
            Otherwise proceed for cancellation.
            02/01/2018, 5:43 p. M. - rajiv exide: ok sir
            03/01/2018, 12:23 p. M. - dhirendra: good afternoon sir
            03/01/2018, 12:40 p. M. - rajiv exide: good afternoon sir
            03/01/2018, 4:41 p. M. - dhirendra: pls update tracking details
            04/01/2018, 9:54 a. M. - dhirendra: good morning sir. Any updatation...
            04/01/2018, 9:54 a. M. - rajiv exide: karta hu update
            04/01/2018, 9:54 a. M. - rajiv exide: good morning
            04/01/2018, 5:53 p. M. - dhirendra: any news...
            04/01/2018, 9:44 p. M. - rajiv exide: sir doket no mail nahi aaya
            04/01/2018, 9:45 p. M. - rajiv exide: aate hi send kar dunga aspko
            05/01/2018, 2:41 p. M. - dhirendra: kab ta aane ka chance hai sir
            05/01/2018, 4:45 p. M. - dhirendra: now you have stopped to attend call also.
            05/01/2018, 4:45 p. M. - dhirendra: great
            05/01/2018, 4:49 p. M. - rajiv exide: sir mai meeting me hu
            05/01/2018, 5:00 p. M. - dhirendra: oh sorry
            05/01/2018, 5:00 p. M. - rajiv exide: thank you sir
            06/01/2018, 9:16 a. M. - dhirendra: good morning sir. I hope you will update today.
            06/01/2018, 11:17 a. M. - dhirendra: any updatation sir as today is half day
            06/01/2018, 12:46 p. M. - dhirendra: how much amount will you cut if i have to cancel
            06/01/2018, 12:47 p. M. - dhirendra: you are not giving correct statusm
            06/01/2018, 12:47 p. M. - dhirendra: you are making fool
            08/01/2018, 10:18 a. M. - dhirendra: good morning sir...
            08/01/2018, 4:05 p. M. - dhirendra: any update pls
            09/01/2018, 10:51 a. M. - dhirendra: kindly give final update

            09/01/2018, 2:24 p. M. - dhirendra: as confirmed over phone that final bonds will be despatched
            By 15 th jan.
            12/01/2018, 9:38 a. M. - dhirendra: good morning
            Exide Life Insurance customer support has been notified about the posted complaint.
            Apr 16, 2018
            Updated by Dhirendra nath jha
            Nothing has happened so far.
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              J
              jayprakash_agra
              from Dehra Dun, Uttarakhand
              Apr 6, 2018
              Resolved
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              Resolved

              Address: Agra, Uttar Pradesh, 282001

              Dear concern,

              I have an agency with exide life insurance since 20th sep 2008 but i have came to know in past few days that they have black listed my my agency. I need your help to understand that why they have done so without ant prior intimation or information. They have not given any reason that why they have black listed my agency.

              My agency code is 60120494
              License no - 4592670
              Mobile no - [protected]

              Please help me.
              Apr 28, 2018
              Complaint marked as Resolved 
              Dear Sir, They have nor intimate nor inform me before the termination of my agency. They have emailed me and also not communicated on phone before taken any action. I am sharing with you the email address of distribution team [email protected] Please help me
              Exide Life Insurance customer support has been notified about the posted complaint.
              Apr 07, 2018
              Updated by jayprakash_agra
              Dear sir,
              Pls find the Email id od exide lide

              [protected]@exidelife.in

              This mail id of exide life insurance
              & ageny code 60120494 with Exide Life
              Pls sir help ASAP.
              Apr 22, 2018
              Updated by jayprakash_agra
              Dear sir pls Revert
              Apr 22, 2018
              Updated by jayprakash_agra
              Dear concern,

              I have an agency with exide life insurance since 20th sep 2008 but i have came to know in past few days that they have black listed my my agency. I need your help to understand that why they have done so without ant prior intimation or information. They have not given any reason that why they have black listed my agency.

              My agency code is 60120494
              License no - 4592670
              Mobile no - [protected]

              Please help me.
              My policy 01015653 matured on 19.3.2018. It has been three weeks since submitting all documents for maturity payment
              I have not received it yet nor reply has come from Exide. Is this how you treat customers. Please send money to my bank account details provided urgently and confirm. Yours etc.vk venkitaraman 12.4.2018
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                P
                psarda
                Apr 4, 2018
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                Website: www.exidelife.in

                Dear sir/madam

                I had transferred my lifetime of pensions from nhs uk few years ago, under the qrops scheme to exide life golden years policy [removed]. Ever since the transfer, i have struggled to access the account. The login portal provides very rudimentary details and i am concerned that my asset value has not shown any growth in 3 years despite indian stock markets posting bumper returns in this period.

                I have contacted mr [removed] (Dgm, overseas pension transfers) multiple times on phone, to which everytime he assured me a callback but never did. I sent an email last week to his mail id [removed]. [removed], but have had no response.

                I want more transparency and real time information on how my pension is growing (Or, in this case, not growing). I am disappointed that there has been zero response by the dgm with regards to my repeated queries, and am very concerned if i have been a victim of financial scam in transferring my lifetime pension to your company.
                Exide Life Insurance customer support has been notified about the posted complaint.
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                  S
                  Sanjaywa
                  from Mumbai, Maharashtra
                  Mar 19, 2018
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                  Address: Ghaziabad, Uttar Pradesh, 201011

                  Dear concern

                  You are advised not to attempt any direct debit on the above mentioned policy including following policy nos.

                  03525168
                  03538046
                  03538098

                  All the above three policies were sold to me with certain commitments and i am shocked that none of these have been met till date. I am feeling cheated and dejected that your representative could fool me to extract my hard earned money by promising several benefits.

                  I was sold the policies in quick succession by your staff manish jain ([protected]), pooja sharma ([protected], [protected]), komal khandelwal (From land line) and anil sharma ([protected]).

                  I was promised
                  an immediate payout of rs. 46, 700/- as yearly dividend, in lieu of the policy no. 03525168
                  Then they pursued me to invest in another policy which will make me partner and benefit would be
                  a monthly payout of ~rs. 4-5 lakhs per month as agency commission since i will be enrolled as partner and many policies of anil sharma are going to be booked under my reference, in lieu of policy no. 03538046
                  Then they told me by buy another special policy which is only sold to partners to establish that the payout is happening to the right person and will fetch a scholarship as well for the child
                  scholarship in terms of fee waiver on my sons education upto 50% of the tuition fee in lieu of policy no. 03538098

                  In addition to all the above a health insurance of rs. 10 lakhs for the entire family will also be provided.

                  In this context i visited your office at connaught place in delhi and with great difficulty i could meet mr. Manish arora (Then responsible for north india business). He also expressed no interest in my grievance.

                  I want that these people should immediately be booked for cheating, fraud and breach of the faith established between vendor and customer.

                  I demand a suitable compensation for the loss.

                  Sanjay singh
                  Exide Life Insurance customer support has been notified about the posted complaint.
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                    S
                    Suraj Nagekar
                    from Bengaluru, Karnataka
                    Mar 14, 2018
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                    Address: Uttara Kannada, Karnataka, 581317

                    Dear concern,

                    I am life insurance policy holder in your esteemed concern. My policy no. Is 02528739. I have paid second term premium in advance & also received the acknowledgement. But when i have gone through your website to download premium paid certificate it is showing only one (1st term) premium payment. When i enquired with your customer care representative he told me that it will affect only after due date. My concern is that when i am making premium payment in advance & you are accepting it whyit is not showing in premium paid certificate? Where as i have done similar payment with other co. They are showing it. Either you have disallow for advance payment or you have to upgrade the system so payment can be reflected in premium paid certificate. You are charging us interest for delayed payment but we are not getting anything for advance payment? I believe exide life is a mnc & its your duty to fulfill customers silly request & respect to our time & energy which we are putting behind you.

                    Anticipating constructive reply

                    Thanks
                    Exide Life Insurance customer support has been notified about the posted complaint.
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                      V
                      VivekMishra707
                      from Solapur, Maharashtra
                      Mar 12, 2018
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                      I'm vivek mishra looking to surrender my policies .My policies no are 03337068 & 03337041 .
                      please let me how much money i will get back after the surrendering the policies.I also called the customer care representative of exide life they said you will get nothing or very less amount.
                      this is not fare, Its like fraud..
                      please resolve the issue or i will have to take legal action.

                      [protected]@gmail.com
                      Exide Life Insurance customer support has been notified about the posted complaint.
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                        U
                        utkalmetalwares
                        from Bhubaneshwar, Odisha
                        Mar 12, 2018
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                        Address: Khordha, Odisha, 751010

                        Dear sir,
                        I am sorry to inform you that i made one policy in favour of my son mr. Soumya kanti saha, but payment made through my company account i. E. Utkal metalwares on 23.01.2018. After repeated calling to your local agent mr. Soumya as well as your cuttack branch manager mr. Ashis rout regarding the issue of policy, they just giving nos. Of excuse which is not acceptable by me. Your branch manager also denying my sms which showing in my mobile that he received and read that message. Now, i am directing to your goodself to cancel my policy immediately and return my invested amount along with penal interest which you hold for near about two months without any further delay. If it not been done within a week, then i don't have any option but to move to the court of law.

                        Name of policy holder: mr. Soumya kanti saha

                        Policy no. As per sms sent to my mobile no. 03715438

                        Please treat the issue urgently without any further delay.

                        Thanks,

                        Kaushik saha and soumya kanti saha
                        Exide Life Insurance customer support has been notified about the posted complaint.
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                          R
                          Raja5668
                          from Chennai, Tamil Nadu
                          Mar 9, 2018
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                          Address: Chennai, Tamil Nadu, 600014

                          Hello sir,
                          My name is rajasekar i have to cancel my life insurance because my health condition so poor, i need opprate my eye's c3r operation so please cancel my insurance and return my money for medical purpose then only i can pay for hospital please help for my hospital bill.

                          Thank you

                          Policy number :[protected]

                          Amount :- 30, 000

                          Mobile number :- [protected]
                          Exide Life Insurance customer support has been notified about the posted complaint.
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                            J
                            jdnilu
                            from Alwar, Rajasthan
                            Mar 7, 2018
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                            Address: Nagpur, Maharashtra, 440034
                            Website: [email protected]

                            Myself nilesh narayanrao jadhav rm of fraud company exide life dm channel nagpur branch emp 75607 I have complaining again because no reply from company after given the proof i have again the given proof of my toifoid priscription and medical cirtificate of doctor under treatment. And hr mr achintya parmar told me sent doctors priscription about toifoid i will unlocked your system and credited your salary into the account but after sending priscription he cant given me any answer or reply told me i was taken medical leave from 16th feb to 28th feb and before taken leave i have informed to my boss mr vishal sony and sending medical cirtificate to him and hr. But he removed from me company group and initiate absconding me without any informing me. And company issued me unauthorised absentusm letter but i have informed in proper way. Company locked my system illegally and hold my salary till date hr of the exide life is very poor and fraud such blacklisted company doing this with all others who have joined the the company after many reminder hr can't replied me
                            +2 photos
                            Exide Life Insurance customer support has been notified about the posted complaint.
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                              G
                              from Kolkata, West Bengal
                              Mar 6, 2018
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                              Address: New Delhi, Delhi, 110063
                              Website: payments.exidelife.in/new

                              Dear sir,
                              I have paid rs.100, 049/- through my sbi card no ending xxxx1105 at exide life insurance company on 27 jan 2018 at 12:50 pm on their portal https://payments.exidelife.in/new/.
                              After making payment on to exide insurance company i did not received any conformation for your end which was immediately intimated to the customer care number of exide life insurance company. I was asked by your customer care officer to write the mail on [protected]@exidelife.in
                              Sir my bank has confirmed that the above stated amount has been credited to the account of exide life insurance on 29th jan, 2018 vide ref. No.:[protected].
                              This amount is pending with exide life from last 40 days which has neither been return back nor the policy is issued to me till date.
                              I request you to kindly help in either getting back the payment or exide should issue me the policy.

                              Regards,
                              Prashant gaur
                              +2 photos
                              Exide Life Insurance customer support has been notified about the posted complaint.
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                                J
                                jdnilu
                                from Alwar, Rajasthan
                                Mar 2, 2018
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                                Address: Nagpur, Maharashtra, 440034
                                Website: [email protected]

                                Myself nilesh narayanrao jadhav rm of exide life dm channel nagpur branch emp 75607 i was taken medical leave from 16th feb to 28th feb and before taken leave i have informed to my boss mr vishal sony and sending medical cirtificate to him and hr. But he removed from me company group and initiate absconding me without any informing me. And company issued me unauthorised absentusm letter but i have informed in proper way. Company locked my system illegally and hold my salary till date hr of the exide life is very poor and fraud such blacklisted company doing this with all others who have joined the company and illegally cut salary 7k to 8k bm of dm channel nagpur branch is very fraud and misguiding client from the company and given him to illegal gifts offer such as silver coins and other offers. Sir i have request to please take necessary step on that type of illegal activity of the company thank you..
                                +3 photos
                                Exide Life Insurance customer support has been notified about the posted complaint.
                                Hi sir I want to know how much loan I will after paying all the installment of my policy. please inform about the loan details sir
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                                  P
                                  priyankakandra
                                  from Hyderabad, Telangana
                                  Mar 1, 2018
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                                  Address: Bangalore Urban, Karnataka

                                  Since january 10-2018 we keep on struggling a lot for getting myt money back amount. No one in the customer care is responding. They wore not at working, they don't behave like a worthful employee and they are giving fake answers. Nearly "60, 000"rupies of my amount is strucked in it. From 50 days i keep on contacting customer care, they were giving wrong information. Its such a worst organisation and i don't ever dare to invest in it again and ever my bearers and dearest are facing the same
                                  Exide Life Insurance customer support has been notified about the posted complaint.
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                                    B
                                    Banti86
                                    from Kolkata, West Bengal
                                    Feb 26, 2018
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                                    Address: Kolkata, West Bengal, 700114

                                    I am not satisfied my received policy, therefor, I was already submitted my complaint letter my nearest branch Syambazar, Kolkata.I was completely fraded, because those time some money needed to grow my business and one person was said to me if I taken a Exide L.I. policy, then HDFC will pay a amount of Loan.After few days I know that's process r fraud. So kindly return my policy withdrawal or surrender value amount, I will glad with u.
                                    Thanks & Regards,
                                    Dibyendu Kar
                                    Exide Life Insurance customer support has been notified about the posted complaint.
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                                      G
                                      Garv Sharma
                                      from Mumbai, Maharashtra
                                      Jan 24, 2018
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                                      Address: New Delhi, Delhi, 110001
                                      Website: EXIDELIFEINSURANCE.COM

                                      Sir on august 2017 onwards i got a call from mr vikas gupta from bajaj finance
                                      they are saying that bajaj is giving loan without any interest just you have to buy policy from them and the you have to pay the premium only bajaj will mortgage the policy and take the maturity value of the policy but u have to pay the first pre, i, u by your self i have paid 160000 one lac sixty thousand to them . and after that from exide life mr abhishek chaturvedi came and took my signatures on policy documents.the condition of loan was that after the policy bond will come
                                      means after 1 month you will get the loan but no loa was given i talk to mr vikas he dissappear suddenly his junior mr kunal also run all i have the address and call recordings and phone numbers is with me exide life has foumd new way to cheat there customers i have send many mails to exide life but they are saying that freelook period is over they cant help me sir i have paid the payment by credit card i dont have that much money to pay there installments plz sir do any thing i am writing phone numbers of all the culpuits below
                                      mr vikas([protected])bajaj finance
                                      me rohit ([protected]) bajaj finance
                                      kunal [protected], [protected]
                                      abhsishek chaturvedi ([protected])EXIDE LIFE
                                      I HAVE ALL THE CALL RECORDINGS IN THAT U WILL FOUNF HOW KEENLY THEY ARE FRAUDING WIOTH US HOPE FOR THE BEST
                                      THANK YOU
                                      Exide Life Insurance customer support has been notified about the posted complaint.
                                      Jan 24, 2018
                                      Updated by Garv Sharma
                                      Sir, in august 2017, I got a call from Mr vikas gupta from bajaj finance.

                                      He said that Bajaj is giving loan without any interest and that you just have to buy policy from them and that you have to pay the premium only. Bajaj will mortgage the policy and take the maturity value of the policy but u have to pay the first premium by yourself. I have paid 1, 60, 000 (One Lac Sixty thousand) to them . And after that from Exide Life Mr Abhishek Chaturvedi came and took my signatures on policy documents. The condition of loan was that after the policy bond will come, means after 1 month, you will get the loan but no loan was given. I talked to Mr Vikas. But then he disappeared suddenly his junior Mr Kunal, I cannot even connect with him now. All I have now is the address and call recordings and phone numbers of these people.
                                      Exide life has found new ways to cheat their customers.
                                      I have send many e-mails to Exide Life but they are saying that free-look period is over and that they can't help me. Sir I have paid the payments by credit card and I don't have that much money to pay their installments.

                                      Please sir help me in this regard and their licenses should be cancelled as an organisation who cheat people.
                                      Here below are the contact numbers of these culprits:
                                      Mr Vikas([protected]) Bajaj Finance
                                      Mr Rohit ([protected]) Bajaj Finance
                                      Mr Kunal [protected], [protected] Bajaj Finance
                                      Mr Abhsishek Chaturvedi ([protected]) EXIDE LIFE

                                      And this is my policy number: 03622645 and 03622816.

                                      I have all the recordings with me and I can produce them at any time.

                                      I hope for the best from you, sir.
                                      Thank you,
                                      Gaurav Sharma
                                      ([protected])
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