Exide Life Insurance Complaints & Reviews

my name is dipen shah from ahmedabad. Last in march 2017 i got a call from some frauds in name of hdfc bank for loan against policy so at that time i needed money so urgently that's why i do what they told to me i bought two policies from hdfc life as they told but then i realize that it was a fraud call so kindly make action on it

Policy details are as below :

Policy no : 03564633 & 03568446

Policy holder name-address :

Dipen g. Shah & dharti d. Shah

25, manish society,

Mirambika school road,

Naranpura, ahmedabad 380013

Ph : [protected]/[protected]

Premium amount : rs.50000& rs 49999

Given on 11th may 2017

So i request you to cancel all both policy and refund premium amount as soon

I hope you will find all details kindly take action on it coz it's full case of cheating in name of hdfc bank otherwise i have to take some legal action on it waiting for best support from you.

Frauder's mobile numbers :

[protected] [protected][protected]

[protected] [protected] [protected]

[protected][protected]

Hi, I am a policy holder with Exide Life Insurance Company since year 2015 and it's "Guaranteed Income Insurance Plan". My quaterly Premium is around Rs. 31000 which is paid in more than 3 Years premium amount (Quaterly Basis). This is my 3rd year, When I inquired about the procedure to surrender my policy, they said that it's only 30% of my Premium Paid Amount i.e. around Rs. 26, 000. In simple words, I'll be losing 70% of my Premiums Paid. I don't know on what basis, Exide Life Insurance can take 70% of my money into their pocket. The customer care executives also repeat the same answer what they see on their system(s). As per law, after Locking Period, I should be getting at least my Premium Paid Amount (if not bonus) but they are assuring only 30% of my paid amount. If I had paid my Income Tax I'd have at least saved Rs.87, 000 in my taxable income. So, I have consulted my lawyer and working on to file the RTI petition and also to reach out to RBI to get justification on this issue.

Thanks
Madhumesh Ranjan
Policy No: 03106481
Mobile No-[protected]

My policy no 02048130 i tried to pay premium with my andhra bank debit card amt got debited but my premium was not paid pls do the need ful i paid my premium on 4th jan 2018
I request u to see the matter and see that i get my amt to pay the premium
Again i kindly request u to see the complaint and help me to get back my amt
So that pay the premium

Sharwani

Dear sir
Am ashwini from bellary, am one of the advisor in exude insurance company in bellary, since one year i have not yet received single rupees commission from company if i ask manager he is ignoring about this it's very sad to say like this manager i never seen before he is always ignore our words and requests
Kindly give me solution for this

Ashwini b
Advisor code 60364674

Hello my name is sulthana and my contact number is [protected].
From past one week getting a calls from these numbers
[protected]
[protected]
[protected]
They said we got a kitchen ware gift and we have to spent about one hour then we can collect gift like that.
So i went there but when they called they didnt tell that's insurance company they said that's a battery company.
But when we went there...

Hello my name is sulthana and my contact number is [protected].
From past one week getting a calls from these numbers
[protected]
[protected]
[protected]
They said we got a kitchen ware gift and we have to spent about one hour then we can collect gift like that.
So i went there but when they called they didnt tell that's insurance company they said that's a battery company.
But when we went there they said we have to pay 100000 rupees for insurance.
How can we believe you i really thought exide is really a good company but didn't know to attract the customers speaking about gifts like that which is not good
I asked them where is the gift they didn't answer anything.

Really iam going to file a police complaint from the hospital yesterday we went there.
So as soon as possible get back to me

My self mr. Rajendrakumar muljibhai patel. I regularly visit your branch of exide life insurance situated at nanpura surat for payment of my life insurance.

One of your staff member refused to take my payment
And misbehave with me. I have 2000 rupees and my premium is 1885. He didnt take it and started misbehaving with me like i[censored] want to pay than bring a cheque otherwise your payment will not accepted and after this he behaves very rude with me and that's what i wanna complain. Teach your staff that how to behave with a customer.

This is first time thats why i am complaining to you next time if this happens again with anybody i will go to grahak suraksha kendra and files a complaint against this branch.


Complain for branch of nanpura,
Address: ing life insurance, above sasuma gujrati restaurant, timiliyawad rd, surat, gujarat 395001

I have purchased a policy 03571058 from exide life insurance. and they offer many benefits like medical coverage, commission amount 60% but neither received amount nor medical document. I have pay 50000 for first premium. and fraud agent was Sanjeev Verma.. I have complaint on exide complaint ID and they call me and ask that you should read document carefully. But I have not received all document and then they cut phone. now no one pickup call .
please revert me on [protected]

Dear sir on telephonic discussion mr rajiv mishra mobile no :[protected] given policy of exide of rs 50000 and told the benefit that company will give case back of rs 10, 000 as agent insentive, rs 1250 for pension and and medical insurance of rs 300000 for your family but when i demand about benefit still not given also another policy given and told special benefit about branch code given by company and your policy automatic be cancelled and money will return still not get benefit and for demand of benefit he communicate on whatsup and again told your money is not transferring in your account so for create transfer id you will paid as a policy and all amount will credit to your account and therefor he taken approx rs 50, 000 and as per their commitment not given extra benefit. All payment given by our credit card so by fraud he sell policy to the person. Please take action and stop fraudulent. I also complained to exide local branch but did not taken action

Policy detail is below. Please help me.

I lost my rs 50000/- because of fraud call by name of person is : rakesh ranjan and, sweta.
Ph:[protected],
My policy no. Is 03583552 and 03604316.
Sweta and rakesh called me and told he is calling from exide life insurance dept, giving me offer if i buy two policy of 25000 yearly for 7 years. And i will get cashback 2400 rs per month. After receiving welcome kit policy document i told it is not mention in policy document, he told me you will receive it soon, he kept promising and kept calling me. When i didnt receive i started calling him always promised in few days, then i complained now the company is saying policy issued and it is out of free lock period so can't be refunded and you can not be given these benefits as well. Now since last one week sweat and rajesh above phone is stopped.

After they are not picking my call, when i ask customer care to cancel my policy the are saying policy is out of free look period, the cant help me.
I have email sent by them with terms, still company is not taking actions.

Thanks and regards

Mukesh dhondiyal
[protected].

Hi,
My name is amandeep singh, i have bought two exide life insurance policies of 37000 each for my wife.
I was promised that as soon as you choose exide policy you get automatic medical insurance under it. As of now, i have not received medical documents yet neither have i received any intimation.

I feel duped by exide and i want my money back but exide states that when we did the verification you accepted to our terms. Hence no money can be refunded.

Also i would like to surrender the policy as exide does not seem to be fair in its dealings. Policy is sold by fake agents promising a lot of things and by the time consumer realises that its a fraud. There is no going back. Exide refuses to payback stating we explained you the poilcy terms and conditions and you agreed we have recorded proof, its your fault you fell in trap. Exide won't refund the money.

I raised multiple complaints and all i here from exide is to continue the policy for 3 years... Why the hell i would do that?

Its all fraud... And moreover i will a call almost everyday asking me to continue the policy and its a harassment. Even asking them to stop messaging me and calling me multiple times. I still get calls and messages everyday. I keep on blocking their numbers.

Everytime i call their customer care there response would be our team is looking into this issue.

Their agent will call you on behalf of lic and they will make you believe that they from lic legal department and they will ask you invest in exide life insurance to achieve their target to get your benefits from lic. Once you take the policy then they will never ever contact you. They will just shut down the communication and contact number will not be reachable. I wanted to cancel the policy, they promised me that it is canceleable policy and now they are no more in contact. Every contact is switched off.

Myself subramani r, an insurance policy from exide is sold to me stating that with applying to insurance policy i can avail bank loans. And also the agents took time to cross my cancellation periods.
I have went to insurance office and raised a complaint, but got a reply that the cancellation period is closed and it is not possible to cancel now.
This is not a way to sell the insurance policy.
Please contact me [protected].

Policy number[protected]
Policy start date - jan 2007
In 10 and half year i paid 2, 52, 000 inr but now when i wan to close the policy i am getting 2, 14, 000 inr. Not getting 70k bonus even. As compare to other policy.
Icici prudential paid 1, 20, 000 inr
Closing amount - 1, 48, 000 inr

Birla sun life insurance paid amount 2, 04, 000 inr
Closing amount - 2, 47, 000 inr.

Irda rules are same for every insurance company, then why i am getting very less amount in exide. Give me clarification otherwise i have to complaint to irda.

Hi,
My name is akshan kumar, having an exide life + medical insurance no. Mb 391207.
My relationship manager is sanjeev verma. I was promised that as soon as you choose exide policy, you become an agent and the first premium of rs. 25, 000 will be returned to me.
Policy was done on 23rd march 2017 and yet no money has been returned.
Secondly, as i was offered medical insurance aswel, i have not received medical documents yet neither have i received any intimation.
I feel duped by exide and i want my money back
Also i would like to surrender the policy as exide does not seem to be fair in its dealings.

Hello sir,
This is swaroop kumar. I had bought 2 policies online. They said the different policy and did other and simply saying this is the best one. I need to cancel the policies but the company persons are not responding well.
My policy details are
Policy number : 03580349
Advisory code : 60314490
Amount : 50000

Policy number : 03579296
Advisory code :. 60314490
Amount : 30000

My mobile number : [protected]
Please respond

Hi team,
I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap.
I am frequently sending mails but there is no response from the team. I have 20k amount in my wallet it was deducted and order not done. How long it will take to make my payment as today is the last date to make the payment for my insurance. Kindly look at my issue. I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap.

I sent many mails to payumoney regarding the same no response from last 10 days. I will raise a dispute on this if not respond in 2 days.

Two account registered mobile no's:[protected] and [protected]
Amount deducted from both accounts.
Paid by: pdbr praveen
Paid to: www.exidelife.in
Payment id:[protected]
Suborder id:ot[protected]

Paid by: praveen
Paid to: www.exidelife.in
Payment id:[protected]
Suborder id:ot[protected]

Regards,
Praveen
[protected]
[protected]

Dear exide life insurance.
My policy number 02278194 and my contact details are +91-[protected]. I have a policy with exide li and its 1st payout needs to be dispatch in the year 2014 but did not receive, but my premium is being deducted from the hdfc bank. If i forget to pay my premium the customer service team will call me for premium. However they are not bothered about my 1st & 2nd payouts... I have submitted my application for payouts at jayanagara branch bangalore. Whenever i call customer care bangalore team they request for 2 days of time to clarify the issue.
Since am writting to complaints department please clarify me for,
1. When exactly my payouts will be paid 1st one is pending from 2014 and 2nd one this year 2017.
2. Wanted to become advisor for exide li, having such experience, tell me how i can approach customer.

I am a policy holder with exide life insurance since year 2012. It is exide life new fulfilling life whole life plan
And my half yearly premium is rs. 7859 which is paid for 5 years, this was great challenge for me like me to pay half yeatly. The agent who got this insurance done had informed as after 3 years you are liable to get the premium amounts paid. I wanted to surrender the policy since had an emergency. But it was a shock to know that the surrender value is around rs.24000. Then what about the rest of the amount, on what basis this much of amount is taken by exide life insurance, there is no bonus added for 5 years. Forget about the bonus i need my premium paid amount to be given. If i had saved this amount all these years in bank i would have got the same back with interest. I kept on promptly paying the amount without knowing to my family. If i'm not getting my premium paid amount rs.86449, i will have to step to consult lawyer to file upon to get it resolved.

I became an agent and asked my friend to invest here. He invested in it. I will get 35% as commission. But i didn’t got 1 re also. After visiting to the office for many times, they took 3 months to process my request. Another time i was asked to reach certain target so that i will get free mobile and i did it but they did not give it.
If i asked they told to reach another target to get mobile.