Exide Life Insurance Complaints & Reviews

Hi team,
I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap.
I am frequently sending mails but there is no response from the team. I have 20k amount in my wallet it was deducted and order not done. How long it will take to make my payment as today is the last date to make the payment for my insurance. Kindly look at my issue. I was supposed to transact through payumoney from exide life.in but my payment was deducted from the wallet and order was not successful. Please refund that amount to wallet asap.

I sent many mails to payumoney regarding the same no response from last 10 days. I will raise a dispute on this if not respond in 2 days.

Two account registered mobile no's:[protected] and [protected]
Amount deducted from both accounts.
Paid by: pdbr praveen
Paid to: www.exidelife.in
Payment id:[protected]
Suborder id:ot[protected]

Paid by: praveen
Paid to: www.exidelife.in
Payment id:[protected]
Suborder id:ot[protected]

Regards,
Praveen
[protected]
[protected]

Dear exide life insurance.
My policy number 02278194 and my contact details are +91-[protected]. I have a policy with exide li and its 1st payout needs to be dispatch in the year 2014 but did not receive, but my premium is being deducted from the hdfc bank. If i forget to pay my premium the customer service team will call me for premium. However they are not bothered about my 1st & 2nd payouts... I have submitted my application for payouts at jayanagara branch bangalore. Whenever i call customer care bangalore team they request for 2 days of time to clarify the issue.
Since am writting to complaints department please clarify me for,
1. When exactly my payouts will be paid 1st one is pending from 2014 and 2nd one this year 2017.
2. Wanted to become advisor for exide li, having such experience, tell me how i can approach customer.

I am a policy holder with exide life insurance since year 2012. It is exide life new fulfilling life whole life plan
And my half yearly premium is rs. 7859 which is paid for 5 years, this was great challenge for me like me to pay half yeatly. The agent who got this insurance done had informed as after 3 years you are liable to get the premium amounts paid. I wanted to surrender the policy since had an emergency. But it was a shock to know that the surrender value is around rs.24000. Then what about the rest of the amount, on what basis this much of amount is taken by exide life insurance, there is no bonus added for 5 years. Forget about the bonus i need my premium paid amount to be given. If i had saved this amount all these years in bank i would have got the same back with interest. I kept on promptly paying the amount without knowing to my family. If i'm not getting my premium paid amount rs.86449, i will have to step to consult lawyer to file upon to get it resolved.

I became an agent and asked my friend to invest here. He invested in it. I will get 35% as commission. But i didn’t got 1 re also. After visiting to the office for many times, they took 3 months to process my request. Another time i was asked to reach certain target so that i will get free mobile and i did it but they did not give it.
If i asked they told to reach another target to get mobile.

Last 2016 august i have attended one incoming call of my phone. Then that frauds saying arranging the loan for u but u will take the one insurance policy in exude life insurance company. Basically am a poor family but am arranging 40000 rupees for this policy and i signed this policy but that the frauds not arrange the loan for me. Am complaint to exude life insurance company but no response. I completed one year only now situation is very bad that's y am not continuing this policy. Please u closed and give my money. Please my situation very bad. I didn't catch that frauds that fraud had shifted his office please give my money i surrender my policy. Am in chennai

Dear sir,

I would like to inform you that exide life insurance (Ing life) company had cheated be with respective advisors of this company as follows:

A) rakesh ranjan - [protected]
B) shweta - [protected]
C) final culprit – [protected]

I had taken two policies as follows:

03573528e29 - secured income insurance plus
03581659e28 - exide life giip ins plan

They had cheated for monthly income from this current year but after contacting several times they had not responded because their target was achieved and vanished from the company.. They just giving several excuses for the delay. So that policy return time can be finished and they can enjoy the benefits.

Request you to please cancel the license number of the advisors of my policies so that in future no can be cheated by these peoples.

I have their communication audio clip where they are trying and promising fake commitment to the customers.

They are just taking advantage of the irda policy that you can surrender within 30 days only.


Request you to please close them asap and refund my amount as these are currently new.

Last 2016 august i have attended one incoming call of my phone. Then that frauds saying arranging the loan for u but u will take the one insurance policy in exude life insurance company. Basically am a poor family but am arranging 40000 rupees for this policy and i signed this policy but that the frauds not arrange the loan for me. Am complaint to exude life insurance company but no response. I completed one year only now situation is very bad that's y am not continuing this policy. Please u closed and give my money. Please my situation very bad. I didn't catch that frauds that fraud had shifted his office please give my money i surrender my policy. Am in chennai

I have taken the policy directly on excide insurance office at patna namely sh vishal (Annual premium rs 35000 only). During giving the policy he commited/insured that he provided the best services but very unfortunately till dated i have not received any policy documents. I call to him mr. Daljit pick my phone he told that mr. Vishal call to him.
But no response received at this time now.
I feel i should withdraw my policy due to poor services.

Please cancel my policy because the person form exide life insurance said u opening a policy ur are eligible for loan we will give a loan to you but till now we don't received any status. I am opening a policy on 26.06.2017 3 month going on till now am nt receive a loan, manager of exide life insurance mr rajesh is irresponsible to me and venkat, peeter, anu all are cheated me. The worst company i ever seen. Please cancel my policy. Kindly do the needful

Respected sir,
I amit kumar sahoo, resident barbil, odisha, holder of policy no.[protected], want to bring in your kind notice that a kids contest was organised by exide life insurance in the school saint marys, and my sons were selected for scholarship, we were informed through phone call in our mobile number.
They called me with my wife poonam sahoo to meet them and recieve the prize.
We met them and susmita jena, the agent described us that if we will buy their policy the exide life insurance will give scholarship to our children joy sahoo and anuj sahoo, the exide life insurance will pay the amount we are spending in our chldren study and also offered health cover for entire family for 15yrs. We asked how can the company offer so much benefits, they told us that this is special offer given to selected students chosen in the contest.
And they told us that this policy will be covered in 16 years and we will get the bond papers in 15 days. The agent susmita jena came to our hime immediately to take the fee card of school and tuition classes and she took the cheque of rs 50000. After one month we recieved the bond paper and nothing is mentioned in it as described by the agent, and the policy is for 45 years afrer that we tried a lot to contact susmita jena through phone call and whatsapp, but she did not respond. After that we visited the office in rourkela, 150km away from barbil, to cancel the bond papers. But they refused and told that after 15 days it is not possible. Sir, we are cheated and and misrepresnted by the agent. Please help me and cancel my policy, and take some strict steps against such agents

Exide insurance policy holder of policy number 02920929V Hari harsh was submitted online request for seeking eligible guidance for disability claim for my personal physical state of companies fracture disability of 50percent to submit a claim from my above policy and receive automated formal replies and there is no any subject line for getting solution.

Sir, one phone received from mobile no[protected], [protected] mohit jain, [protected], [protected] vasundhra, [protected]pawan, [protected] abhimanyu, [protected] usha jain bank officer, all of these promised to me to refund me my amount from reliance co. Through exide life insurance.in this connection they sold exide life insurance co police to me with cheating. Policy nos are as under:
03180338 ankush garg 36000/-
03184793 ankusg garg. 35000/
03206892. Kartik mehto 60852/-
03228720. Nirmla garg 40000/-
03238618. Rakesh kumar garg 1, 00000/-
03304849. Kartik mehto. 30000/-
03337202. Ram kumar yadav. 98000/-
03361946. Vinay kumar., 50000/-
No signature on documents, only documents sent from mobile by wapp. They told that only last only last thus they sold different policy different name for the purpose of guaranty. I complaint regarding it but no answer.
I request you for solutions please.
Your faithfully. Rakesh kumar garg
15/155/4, bansal colony, back side vaishno mandir, sirsa 125055
Mobile [protected]
Hoping for consideration at the earliest. Thanks

Respected Sir
I KULDIP CHAND S/O Late Saran Dass Resident of Village Molichak Post office Saliana Tehsil Palampur, Kangra Himachal Pradesh-176103, Want to bring in your kind notice that I have received call Name Ajay Tripathi who tell me that he is the Employee of EXIDE LIFE INSURANCE CO (RM Delhi) regarding investment in Exide Life Insurance Co. under Granted Income Sechime Plan in which I have to invest Rs 50000/-Premium yearly for Seven years and on 8th year company will return me 12% Granted income for 8 years. The Policy Benefits are I have 8 times Sum Asured of first Premium, 10Times death Claim of First Premium, 20% Cash Back Because Company is giving Policy Directely and agent comission will be refund to customer, Rs 1000 Pension to my wife per month for 7 years, and Rs 300000/- Mediclaim to 4 Family Memebers so I have to invest for Income Tax saving and I purchased Policy No 03530408, which I paid on Line Premium Payment through Credit Card, After Three Day Mr Tripathi called me that Company is giving you Branch Code because Exide Life Insurance Company is doing his own Business and for this I have to By Policy which is Single Premium of Rs 50000/- and after three Years company will refund Rs 87500/- and with this company will pay me Rs[protected]/ per month under branch code, so I invested Rs 50000/- through on Line credit card payment vide PolicyNo 03542442, After 20 days on 20th April2017 Mr Neeraj Mishera (contact No [protected]) that Exide Life Insurance Company is ready to Refund Your Policies as Per Commitment by AJAY TRIPATHI and for This I have Invested 18% of Money of RS 320000/- (Rs 10000/- of My commision of First Policy because Policy is issued me Direct from Com i.e agent comission to Customer, Rs12000/- of My wife Yearly Pension as per commitment and Rs 280000/- of Branch Code Commission in Advance) to save the first policies and receive this Money i have Invested Rs40000/- in My wife's name through on Line Credit Card Payment Vide Policy No 03559163.After 20Days in May 2017 again Neeraj Mishera along With Ajay Tripathi Repeat the same and this time I have to invested in by Brother's Name because These two Policies are Dumy and will be cancelled after receive of Money so i Have purchased policy in My Brother's Name and payed Premium on Line Through Debit Card Vide Proposal No MB560349. for RS35000/- But When I received Policy Bonds I found that They are not as per Commitment so I requested to MR AJAY TRIPATHI and when He Failed to Rectify the Bonds and unable to Refund Money I contacted to EXIDE LIFE customer care, and Complaint Department they simply replied That our company is Registered in IRDAI and I cann't Do nothing. Then I approached to MD of company Through Emailing ([protected]@exidelife.in) He forwarded My complaint to complaint Deptt where MS Mamath is Looking But From 7 days when I Try to Contact Her by given contact No[protected] extension 4038 they not Lift My call, One Time when I Contacted They replied That MR Ajay Tripathi is No Their Staff. I Filed complaint in Local Police Station but when Police Contact Him after telling Exide Life Insurance Name He replied Wrong NO. Company Has Provided Their Financer Details i.e METIS MARKETING SERVICES Pvt. Ltd, Advisor Code :60314490 Contact No: [protected], Corporate Agents crertificate No: CA0205. When I contacted on Contact No they Replied wrong.
So, Sir where I can ask EXIDE LIFE INSURANCE company replied that the person Mr AJAY TRIPATHI is not their Staff then WHY THE PERSON IS NOT CONNECTED WITH COMPANY WILL PROMOTE THE COMPANY'S PRODUCT AND SELL THE PRODUCT FREE OF COST.
SO I REQUEST TO YOU SIR PLEASE DO THE NEED FULL ACTION, BECAUSE FEW DAYS BEFORE I WANTED TO SUICIDE AND I HAVE INTIMATED TO EXIDE LIFE INSURANCE COMPANY THEY REPLIED ME NOTHING HAPPEN TO THEM. SIR FRAUD COMPANIES LIKE EXIDE LIFE INSURANCE COMPANY ARE WORKING IN COUNTERY AND BY FRAUD DOING THEIR BUSINESS DUE TO THAT SO MANY PEOPLE MADE SUICIDE BECAUSE THEY HAVE NO FEAR OF GOVERNMENT AND LAW.
SO I AGAIN REQUEST YOU SIR PLEASE INSTRUCT CONCEREND DEPARTMENT DO NECESSARY ACTION TO CANCEL MY FOUR POLICIES FROM SUCH COMPANY WHERE TOP MANAGEMENT TO BOTTOM FRAUD.

THANKS

KULDIP CHAND
(CONTACT NO:[protected])

Dear sir

I had taken the above policy through your agent mr. Amit sharma of bajaj finance, at the time of policy they committed to me you can availed the personal loan on behalf by policy "exide life guaranteed income insurance plan uin no. 114n067v01. I have complete my all documents and evidence for apply the loan, a call of regarding loan of rs.4, 00, 0000/- recd. By me from hdfc bank and i have confirm all the information which is asked by me hdfc bank executive mr. Dhanraj mahta also the point is that i had paid service tax of rs. 32, 000/- i have paid these amount through cheque in the name of"exide life insurance " now the point is that neither i have recd. A cheque or any fund transfer on behalf by you.

Requested to kindly look into the matter & closed the issue as earliest and issue me a fund of loan which is i had already apply with you.

Note :- if there is no output and necessary action take by you, i will go to the consumer court in the regards included irda office.

Policy no 03556420 was sold to us by the marketing people of exide life insurance situated at barakhamba road. We were sold the policy saying that this policy is for selected people to promote the exide life insurance in india. We were told that with this policy we would get the amount back in 3 years and also offered us health cover for the entire family for 15 years. We asked how can the company offer so much benefits with such a low amount policy. We also got a verification call from person saying they from verification department. They also confirmed all what the previous person had told us. When we received the policy it had no mention of these medical benefits and also about other benefits mentioned to us. I am planning to file a case in the court under 156/3 asking the police to file a fir against these cheaters. This practice is still continuing and more people are getting cheated. I invite people to join hands and let us jointly file a case against exide life insurance company.

Regards

Harish ganda
[protected]

25000 rs ki 2kist ja chuki he loan dena Ki bolker policy kari thi aaj 3yrs ho gye kuch nahi hua me exide ke jaipur branch me bhi gya tha lekin koi solution nahi hua branch wale bolte he ki policy continue kar lo mene bola asa insurance broker ko blacklist kyo nahi karte to ulta mughe he samjhana lage ki galti aapke he
Mene kha ki aapke pass itne complants aati he to iska koi solution to hoga to
Kehta he ki nahi sir aapko policy continue karni hi padegi

Criminal breach of Trust under section 409 of Indian Penal Code as all the condition require for breach of trust

I have taken this insurance policy through some reference name Mr. Vyas who resides in Mumbai. He have give me reference of Mr. Manoj Purohit who as per my knowledge was related to Ing Vyasa. I was not aware about his designation in ING Vyasa. As there was reference of Mr Vyas, I have trusted Mr. Manoj Purohit in Good faith. At particular date he take my appointment and i invited him to my home. He just bring 1-2 Paper and take my signature. He simply told me that " Amount is to be paid for 3 years and then you will get the cumulative amount with Bonus Points".

He have never explain me any condition which are mention in Insurance policy such as relating to survival Benefit etc.

As at that time my residence was in Mumbai, after signing insurance policy i gone back to Mumbai and Never remain in touch with Mr. Manoj Purohit. I have believe on the words of Mr. Manoj Purohit at that time. Jodhpur is my Home town but at that time i was doing service in Mumbai. After that Insurance Policy arrived at my Jodhpur Address and my parents put into cuboard without informing me as they were also not aware of the transaction.

I have following points which i bring to notice to Exide Life insurance and IRDA Grievance Cell

(A) Why Mr. Manoj Purohit who represents ING Vyasa (i.e currently Exide Life insurance ) name not mention in Policy document as Insurance Advisor. Why Name of Mr. Rajuram is mention as Insurance Advisor.
My Insurance Advisor was Manoj Purohit to whom i have met 3 years ago. In my life i have never met Mr. Rajuram ( [protected]) residing PALI.

As per my personal Opinion it is total breach of trust by Mr. Manoj Purohit . Why he not enter his name as Insurance Advisor.

Please have correspondence with Mr. Rajuram whether he met me or not at the time of Policy.

So Section 409 applies here as there is Breach of Trust from the Party Mr. Manoj Purohit and also Voidable contract at my option under indian contract law 1872 as misrepresentation of facts have been given by Mr. Manoj Purohit.

So as it is voidable contract from the Aggrieved Party ( i.e me), I treat this contract as Void from the since Beginning.

In the base document Insurance Policy also there is not mention of my signature at all. There is signature of Managing Director of Exide Life Insurance. Why Not my ???????

Insurance Policy terms and condition are totally in favor of Insurance company. Not any condition in Favor of Insured person.

Survival Benefit conditions are total in favor of Insurance Company (page No. 7 of Insurance Policy Attach), Not at all in favor of Insured Person. Such as on " On Completion of 1/4 Period of the premium paying term, Insured person will get survival benefit of 20% of sum assured". Premium term is 57 Year . 1/4 of 42 Years comes to 15 Years.

So if i go through the survival benefit condition after ten years of Policy, I will get 20% of sum Assured that comes to approx Rs. 40000 ( 20% of Sum Assured I.e Rs. 204835) after an investment of Rs.

Conculsion - First of All I will pay premium amount Rs. 20000 each year for 10 Year that equal to Rs. 200000 and at the end of 10th Year I will get Rs. 40000. Whether i am right ?????????

This is my simple question to Exide Life insurance which prudent investor will invest in such insurance Policy.

Page No. 7 Point No. 2.8 it is clearly written

This Policy participates in the surplus of the fund to which it belongs diversionary bonus, if any, declared by the Company will be added to the Policy each year out of the surplus arising in the fund

My Question is simple why the word IF any is written. This clearly shows that insurance company if any bonus declared by the company then only bonus will be given. This is the clear interpretation of language. This is totally at the discretion of Insurance company to give bonus or not. Bonus is not at all linked with Surplus. Whether i am right.

Other Points which i think should not be included in plan such as in case of suicide of Insured person every premium paid amount will be forfeited by Insurance company
and also that if any want to surrender the policy then only 20% of sum assured will be given after paying of premium for three years Rs. 60000 which results into loss of Rs. 20000 . Whether i am right.

I also request you please scrutinise my case on the basis of merit as the contract i have made was with Mr. Manoj Purohit not with Mr. Rajuram. Please contact Mr. RAjuram and ask him simple question whether he have meet me. If he have not meet me, how he can be my insurance advisor. This contract is totally voidable at my option and i treat this contract as Void.

Dear All,
I've got a lot of trouble from your side. Your Executive Rahul(+91-[protected]) who sold me the policy by saying this, you will get a loan of 300000₹ on the policy of 30000₹, I needed a loan on urgent basis and I also took the policy. After that he asked me to pay 32, 500₹ transferring amount and I paid. But still he did not lend and made fake commitments many times. After that I returned 32, 500₹ to me after telling me many times. But I do not want your policy, because the policy has been sold to me lying. I request you that my money should be returned to me and my policy should be canceled. Otherwise I will take FIR option against of you all.
Policy no. 03542332
Advisor code[protected]Anil)
CIF no. [protected]

I received a call from a man..he introduced himself from hdfc bank...he told me that if I get an insurance plan from exide life insurance where I should pay Rs .20000 p.a...after that this insurance as a guarantee..he said I may get a loan amount of Rs.2 lakhs from hdfc bank ..which I can pay in 5or 3years of term..my days are hardest ...I'm very in need of money..kindly he me very soon pls..

Madam/dear sir,

The matter is that four months back i received some phone calls from no. Of persons representing/pretending themselves as employees of exide life insurance co. Ltd one of them is mr. Pankaj rastogi (Mobile no. [protected]) and mr. Ramakant ([protected]). Believing on their wordings over the phone calls i invested in your exide life guaranteed income insurance plan (Policy no.[protected] with a premium of rs. 30, 000 per annum for seven years with some of below mentioned terms and benefits in good faith:

1. Premium payment amount rs. 30, 000.
2. Sum assured (Sa) amount rs. 2, 40, 000 (Approx)
3. Premium payment term 7 years.
4. Payout terms by elicl 8 years
5. Money back from 8th year to 15th year @ 11% pa of sa i. E. Rs. 26, 400 pa.
6. Maturity amount at the end of policy term i. E.in 15th year rs. 2, 40, 000.
7. Additional benefits: 50% cash back on 1st premium and 40% cash back from 2nd to 7th premium.

But when i received policy bond (With policy no.[protected] there was nothing as described above and sum assured amount was too less. Then i contacted to mr. Pankaj rastogi he said that this policy bond is agent vertical bond paper as per elcil policy and you have yet to receive corporate policy bond paper with your welcome kit. I followed up regularly with him but they kept me waiting for more than two months so that i cannot get cancelled the policy within free look period.
Then i complained about it to the company on all level and also provided them a call recording of verification call by one of their agent confirming all policy benefit. But they keep saying policy issued and it is out of free lock period so can't be refunded and you cannot be given these benefits as well.
Few days back i got another call from exide life on my another mobile no. And trying to sell same policy again.
Still company is not taking any action...
Sharad chaudhary