Exide Life Insurance — ecs issue

Address:

560033

From last sep, i am facing issues with the ecs transaction. Umpteen no. Of times, i have visited exide office and paid the premium with interest with no fault of mine. I have 10 times more of balance in my account and everytime i get a message that ecs is not cleared due to insufficient funds. My credibility is lost here.

Inspite of paying with interest, i get a call that i have not paid my premiums from last october and my policy is lapsed.

If this is the case, how can i believe that once my policy is matured, i will get my money back.

I also begged your team to close my policy as i cannot undergo this torture every month and also saying that i have not paid for last 6 months. This is affecting my health both physically and mentally as i am worried about my hard earned money.

I have taken a life insurance and do not want to spoil my health like this. Can you please help me close this policy with immediate effect and ensure that all the money that i have paid so far is returned back to me.

If you are not able to solve this issue, let me know and i will take it up with the concerned authorities legally.

Becoz of this issue, i have been running to banks and your exide offices and also having sleepless nights due to the phone calls i am receiving