[Resolved]  Exide Life Insurance — Exide life insurance using metis marketing to pretend as lic agents and forcing customer to buy exide policy

Address:560024

I got a call from mr deepak sharma [protected] he told me that under my lic dividend which i received because my agent invested part of my money in exide insurance and i am suppose to get for 97685, he gave me my file number lic2971r, direct to customer code: k00271058. He said do you have any exide documents to which my answer was no, he said you do one thing ill connect you to an excide insurance person and you take up a policy for 28500 which will be refunded to you after you get your dividend. He said that you need to take up this policy so that excide company will register you as a customer and then i will create a direct to customer code for you so in future you would get direct dividend in you account. And like a novice person, i got the policy from excide company. Yesterday his boss or college kapil sharma called me [protected], +[protected], [protected], and said there are three forms which have come along with you d2c code, if you take silver/gold/platinum and invest again in exide for 50000, 65000, 70000, you would get returns for lakhs. He told me unless i choose any of the silver/gold/platinum options, i will not get any dividend of 97685 inr. When i told him today that i dont want to choose either, he started yelling at me and told me i am saying no at the last moment and he does not have time to deal with me and hung up. When i called up deepak sharma he said to take either of these options. Deepak sharma also told me that he will be making sure i get my dividend and 28500 rps back even within 1 year from date of policy purchase.
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Aug 8, 2021
Complaint marked as Resolved 
Exide Life Insurance customer support has been notified about the posted complaint.
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Dear Sir,
We regret the inconvenience caused. Kindly share your policy number and contact details at [protected]@exidelife.in. We will investigate the matter internally and our customer service team will get in touch with you soon.
Warm Regards,
Exide Life Insurance

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