[Resolved]  Exide Life Insurance — Fraud policy selling by the regional manager

Address:New Delhi, Delhi, 110034

Exide life insurance is fraud company

Hort story (Person told me to cancel old policy#and give me 11% interest on the policy as such amount 2lakh will be payable & they refund mers# 260909/- on 1st week of april. And on this behalf they told me to have new policy which again they pay me 12% per annum on the amount, whether it is correct or not) kindly confirm
On (Jan 2017), i got a call from your representative about my renewal i ask to come at my office and he told me about the policy which i had taken is wrong as such just 3 % annual %interset was received.in such a case they tell me about an new advice that if you go through me i just give you a new policy at 11%& 12% rate p. A and also convert your old policy at 11% per annum. Which mean as told by your person i had pay rs 2, 00000/ from my old policy & we are giving you rs.260909.00 against this & not fully close this policy but eventually no premium should be paid but unfortunately any mishappening you get the same death benefit of insurance as before. Even they ask me to give cheque of rs 60000/- for the new policy & after chewue clear they refund me the amounty and refund me exact amount rs# 260909/ in april 1st week.
Which i had a proper conversation on record. Still today dated 11:20a. M
Concern to right this letter is from 2 different agency we get a call one says get 11% per annum and even get the new policy at 11%p. A and old policy close and we give return rs 260909/- on an amount of 200000/-
2nd says nothing like this where will i go.
If this type of team you have which even don;t know anything or making a fool of public than its is sorry to say that you loose your premium customer
Unfortunately, they told that this product performances is not good (Old policy). So on the side of me i got a call from your call centre for renewal which i had not paid due to get 11% extra benefit from exide but after discussing such a thing nothing get occurs.
Even i am reqular premium customer and if this is wrong and my policy collapsed who is responisble for this i need a proper particular reason who is reasponsible?
To resolve the problem, i would appreciate it if you could (State the specific action you want plz take or whether its is right.
I look forward to your reply and a resolution to my problem, and will wait until (Set a time limit) before seeking help from a consumer protection agency or the better business bureau. Please contact me at the above address or by phone at (Home and/or office numbers with area code).
4 attempt is again now we got a call from accounts dept on 9/03/2017 that kindly giving cheque and we assure you to give the cheque by april 1st week of the old policy rs 260909/ at 11% phone is[protected] saying i am aviash mittal from kirti nagar

Rest follow by mr ajkash kumar

Mr deepak visiting 4 times my office to collect cheque phone number [protected]
. And he then come with there r. M mr lalit singh choudhry [protected]

Pl look into this matter
Kindly send a confirmation whether you rcvd mail
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Apr 24, 2017
Complaint marked as Resolved 
Exide Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2017
Exide Life Insurance Customer Care's response
Dear Valued Customer, we sincerely regret the inconvenience. Allow us to connect with you and understand this better; kindly share your policy details and contact number at [protected]@exidelife.in.
Warm Regards,
Exide Life Insurance
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    Exide Life Insurance Phone
    +91 80 4134 5444
    Exide Life Insurance Address
    3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore, Karnataka, India - 560001
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