[Resolved]  Ezone — Had the worst ever buying experience purchasing a Samsung TV from Ezone electronics Rajajinagar Bangalore. *Still ongoing by the way!*

Address:

Bangalore, Karnataka

I bought a 55" LED TV from Ezone electronics Rajajinagar bangalore about a month back and was promised a Samsung Galaxy Tab 4 and a 500Gb Samsung Hard Disk as an offer. I was not given these at the time of purchase saying they dont have stock of the offer products and will give it to me in 7 days. After 3 weeks, i contacted Samsung regarding this. They check with the reseller and confirmed that the stocks have been sent to the showroom and i can collect it. When i approached the showroom, they game me only the Galaxy Tab and said they still dont have stock of the Hard Disk (Samsung had confirmed that this was already sent to them). They said they will deliver to my house within 3 days. It has been 10 days since and i still havent received the Hard Disk!!! I dont understand how they can run out of stock when Samsung has clearly told me it has been sent. And i dont see why i need to wait for over a month and a half to get what i was promised while i paid a whopping 1.6 Lakhs for the TV!!! SAMSUNG : I request you to look into this matter asap and take the necessary actions again this abomination of a reseller that Ezone Electronics is.