Ezoneonline.in — Phillips shavers

Address:560098

Dear Sir,
Have purchased Phillips Shaver from E-Zone Katiraguppe, Bangalore on 18th March 2016.Then it was charged for 10hour as informed the E-Zone people, when tried to shave it was not working. Then took the address of Phillips Services center and informed them about the issue. Then the services center people informed that there is no Blade inside the mission take the same back to E-Zone and get exchanged.
I went and informed the same to E-Zone people, but they are not ready to neither replace it nor give the credit note for the same and telling me to go to Phillips Services center and get done. But I have purchased new sealed box piece from E-Zone and E-Zone should replace the same.
So can some body help and solve the issue and do the needful.
Product Name: Phillips Shaver
Receipt #: 0012056.
Regards
Harish
SLV Pearl
3rd Floor, Flat Number T-E,
Kenchanahalli, RR Nagar,
Bangalore -98
Ph.: [protected].
Was this information helpful?
No (0)
Yes (0)
EzoneOnline.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Harish,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please be informed that we have taken a note of this issue and we will do the needful to resolve the same at the earliest. Kindly note your reference code 3302 for further communication at [protected]@futuregroup.in

Regards,
Priya
Team Ezone
Future Group

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EzoneOnline.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    297
    Pending
    0
    Resolved
    144
    EzoneOnline.in Phone
    +91 92 2332 2999
    EzoneOnline.in Address
    8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all EzoneOnline.in contact information