Ezoneonline.in — Regarding installation of my whirlpool 3d cool ac

Address:560034
Website:www.ezoneonline.in

This is regarding the installation of whirlpool 3d cool ac which i bought on the eve o[censored]gadhi 8th-april-2016. I got the delivery on sunday 10-april-2016 and it was supposed to be installed on monday, 11-april but no technician turned up for installation. I called in the evening and ezone guys told that it will be installed tomorrow morning. I am still struggling and called multiple time to madhu and technician zuber but no result. Support is really bad as the landline number ([protected]) keeps ringing but no one pick up.
We ordered this ac in order to get relief from heat but we are all just looking at the packed boxes at our home.
For you reference i am giving the numbers of people i spoke to but did not get a positive response from them:
Madhu: [protected]
Zuber: [protected]

I have been purchasing lot of electronics and household items from this store previously but this time your services are not up to the mark. Kindly do the needful

Product detail:
Whirlpool 3d cool extreme hd 1.5
Invoice no. 92585405
Registration no. Bg0460064

Regards
Pankaj
[protected]
[protected]
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EzoneOnline.in customer support has been notified about the posted complaint.
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Comments

Dear Mr.Pankaj,

Greetings from Future Group. My name is Priya. Please accept my apologies. We have escalated the matter to the team and they will connect with you shortly. Please note your ref id as 3234 for further communication at [protected]@futuregroup.in.

Regards,
Priya
Future Group Care

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