[Resolved]  Ezoneonline.in — Scammed with mobile insurance - tecprotec

Address:	Mumbai City, Maharashtra, 400078
Website:	www.ezoneonline.in/mobileDeviceProtection

I bought a phone from ezone where they offered mobile insurance from “techprotec” which is offered by amtrust financial company, while selling the insurance package they offered all kinds of services & guarantee that it is the best insurance one can get. I got convinced & made the worst decision of buying it.
Unfortunately, i needed my insurance so i have submitted my handset for repair. It has been 4 months i have been waiting just for it to be repaired. Every time i call & check they have the same response that it is under repair or we are not finding parts for it.
It’s a brand new handset which has been launched just recently, how can someone not find parts for it?
I have also reached out to ezone for help, but even they are not able to help me out on this. Now i have lost all hopes to get my phone back.
If someone can help me out on this, it will really be helpful.