| Address: | chinar park, atghara, kolkata, Kolkata, West Bengal, 700136 | | Website: | www.fabhotels.com |
Booking made in august with prepayment, offer applied by customer service executive. However hotel delisted and no information provided till i went to check with the hotel. When contacted on customer service, mr kiran, csr executive confirm "you still have 1 month so we were yet to inform you"
After such inconvenience i was out of hotels as it was in meantime and also cost has increased they tried to provide me hotel with no reviews and newly joined hotels claiming that those are as per my payment already made.
This is utter nonsense as the company seems to take money and not provide the service to customer. The hotel is delisted since 1st oct 2019, however it still shows active on website. The app should show that hotel is no more with fab express however it is asking for remaining payment.
Have contacted 4 times the customer service, no calls backs even after promise from mr kiran. Had called today again, after 40 mins of conversation call got disconnected and no one called back.
Worst and pathetic service from fab hotels.
This company should be banned. They only know how to make fools out of customers. Was this information helpful? | 
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