Fab Hotels Complaints & Reviews

I want to raise a complaint against FAB hotels, they have shared half information and also they have not informed me anything about hotel policy, i was shocked and surprised at 11:00 PM in the night, my checkin was rejected, they shifted me to a hotel which was used by couples for 2 3 hours for their private time and the hotel was worst, I immediately took an Auto and ask him
To take me and my friend to good hotel, i want my 750 Rupees...

I booked 3 rooms on 31 December 2022 through Fab Hotels once I reached the hotel the staff directly said your booking is cancelled and you talk to customer care of Fab hotels.
Once I speak to customer care representative they check and said you will get your refund 5-7 days today is 14 Jan 2023 Regularly I call customer care representative on daily basis they make excuses also I dropped many emails on [protected]@fabhotels.com but still...

I booked 3 rooms on 31 December 2022 through Fab Hotels once I reached the hotel the staff directly said your booking is cancelled and you talk to customer care of Fab hotels.
Once I speak to customer care representative they check and said you will get your refund 5-7 days today is 14 Jan 2023 Regularly I call customer care representative on daily basis they make excuses also I dropped many emails on [protected]@fabhotels.com no one...

One of the worst hotel on the earth. Thos hotel has below few addon feature
- Smelly, unhygienic room
- leaking bathroom, electricity broken, broken lights,
- no room lock so no privacy when you are not at room.
- False promise of kitchen with limited options by owner and provide breakfast while in actual there is no kitchen at all.
- Take whole payment in advance. No hotel take such full payment in advancebr...

Booking ID-8OMJPO
Location chennai
Refund not issued as per coversation had with customer care
Booked for 3 days but stayed only 1 day
Fab agent cancelled the booking for remaining 2 days and promised to issue refund .but now they are not responding properly...

Booking ID-8OMJPO
Booked for 3 days, but only stayed for 1 days
During chekout spoke with customercare he promised to refund for the balance 2 days
But now not repsonding properly...

Booked room for 3 days but stayed only for 1 day due to some issue with hotel booked, spoke with fab customer care, he cancelled it and promised to refund for balance 2 days but now not responding properly...

The booking person cheated me and made me pay for a hotel room which he never booked. He said if I go early check-in, hotel will give me room to atleast refresh and keep my bags. But hotel refused....

Since last evening I am staying in sam residency which is located in coimbatore booking ID GX1ON1 as per booking instructions it is mentioned all amenities available with hot water and daily hygiene and staffs are cleaning the rooms on daily basis and sanitizing but nothing is available her the room is given uncleaned and food is not available.. during this pandemic situation we can understand the problem but not at the cost of our safety...

I did a booking with fab hotels for coorg from 31st march to 2nd april.. I got the booking cancelled on 20th march and according to. The policy of the company whole. Amount was to. Be refunded within 7 to 10 business days. It has been more than 15 days and still my amount is not refunded.. I have been calling every day to the company and all i get is vague answers saying tbey have refunded but i have sent. My bank statements to the company...

Dear sir/madam,

My self komara loknathadam with family got checked in your hotel fabexpress srujana inn nampally, hyderabad.
Well this was my first experience with fab hotel and with all of pain and dispointment i am dropping a mail of my worst experience.
On 26.10.19 i got the room and the moment i enter i show the dirt and dust all around the room, cupboard, tv and bed as if room was not been used for several...

Booking made in august with prepayment, offer applied by customer service executive. However hotel delisted and no information provided till i went to check with the hotel. When contacted on customer service, mr kiran, csr executive confirm "you still have 1 month so we were yet to inform you"

After such inconvenience i was out of hotels as it was in meantime and also cost has increased they tried to provide me hotel with no...

On 8th september i have booked a hotel from fab app. Adlon international hotel andheir, as i have seen the room image and reviews on fab app i have booked the hotel room. And selected the option to pay at hotel as i was travelling from kochi. I reached at hotel around 11:40am. Will payment time i have offer my atm card bt the receptionist told me the card machine is not working at that moment. They ask me to use paytm. Which i did but the...

Today around 7am i have checked in hotel himansi, udaipur. I have booked deluxe room for 2 days and as requested by hotel manager i have paid payment offline by way of cash. Due to some exigencies i have to check out one day before. While taking with hotel manager and fab hotels executive shri suraj kumar to cancel the one day booking and refund my booking amount which is already paid in advance, but both are denied to cancel and refund of...

Hotelier not allowed to do a business meeting, they told about a policy about which i had never heard, they are not allowing to sit and discuss anyone with the guest for more than 1 hour. That was the worst experience in my life with any hotel. I had never seen anywhere around the world in hotel industry like a guest is not allowed to do a business meeting or discussions with friends or colleagues.in fact, hoteliers have benefits of food...

I had gone to meet a guest at fab hotel in marvel bliss located in viman nagar where the behavior of the reception staff was shocking. I asked the reception for the room the guest was staying. At the reception in a rather rude way i was told to call from my mobile and ask the guest the room number. It is rather surprising that your hotel does not have intercoms. The guest told me the room number so i headed towards the elevator to meet him....

Dear Sir/Madam,

I have booked a Hotel through Fab website and Payment was done by PAYTM, and my hotel was FABHOTEL GARDEN CREEK RESIDENCY . Day before my checkin I got call from Fab team that due to some issue they have changed the hotel and shifted to another Hotel .
When I reached the hotel on 16th, hotel was pathetic, unsafe and on very bad location . I have spoken to customer care they told me they are giving me...

I booked a fab hotels room from 2nd may to 4th may. Stay was good but i am yet to receive my invoice. Called the customer care at least 6 times so far and the response is same "you will get it in 24 hrs". It's more than a week now and i can't submit the bills in my company for reimbursement. These guys are not serious about their customers and this will be my last business with them. Now the claim window is over and i had to pay the money...

My first and last experience. I suggest nobody should book by fab hotel booking because they are not serious about there job; role and duty. Given lay man excuses only. I booked hotel for my guest and take the advance also however they are not give my guest room. Very pathetic. This type of fraud apps should be banned immediately. Booking id 8m4m4e on dated 12.5.19. This booking is for special guest from outside for marrige ceremony. br...

Dear concern,
We have done booking of hotel through you my booking id was n7hdrw in red cherry residency by chance we have given a call on 7 may 2019 from reception we have got information our booking is cancel because tie between fab hotels and red cherry residency is no more and we have not got any information from fabs we have to suffer a loss we are the old customers of fabs but after this we will not book any hotels from fabs...

I had my booking via fab hotel on 4th may 2019 in hotel silver crest, vimannagar-pune and when went to check inn the hotel executive told that there is no rooms available and had allotted room to some other. As i had pre - paid already for booking but he refused me saying no rooms available. I was so exhausted, i need to search a different hotel at mid night.
The customer care also dint respond. I already raised my complaint 2 times...

I live in bangalore and along with a group of friends decided to check in to one of the fabhotels.. Online i managed to book at fab hotels fourseasons near silk board in bangalore. After i was done with the payment i get a call from one of the customer service guys thanking me for the booking and offering to add breakfast. Later in the conversation he mentions that the fab hotel i have booked does not take in local residents. I then asked...

Dear Team,
This is to inform you that I was trying a booking for hotels. Later on I left that booking since there was network issue since I was travelling. Post which i received a call from FAB HOTELS mentioning that my booking has been confirmed as that was done manually by him and with a relatively cheaper price. I have the audio recording of the same. Post which I got a message of confirmation where it was mentioned that i can...

Hi,

To whomsoever it is concerned. The hotel i booked was for rs1361 but the hotel people asked for 1600.
The fabhotels customer people told me to pay and fabhotels will refund the difference amount.

Please take it on priority.. I am highly disappointed by the services given.
The dawn people made us wait for long and does not basic ethics towards customer.. They are not ready to speak over with...

I booked a hotel through fabhotels and when i reached the hotel i was told there is no vacancy. The hotel people told me to cancel the booking and i would get my refund. This incident is from the 12th dec 2018 and till date i did not get my refund. I also did write a mail to fabhotels but no reply. My booking id (Y9glfv). This a very big scam going on....

I was to receive refund of inr 4138 for my stay at prowell cap rock hotel in hyderabad (Booking id - wotrcb)

I received mail on 14th nov that my refund has been initiated & will be credited within 5-7 working days, but still i haven't received the refund

Also the refund amount that i was supposed to get was 4138, but i am not getting the exact amount. The amount mentioned in the mail was 2069, why am i getting...

FABHOTELS HERITAGE INN -CHARBAUGH-LUCKNOW- Misleading images posted on booking websites leading to wrong room booking, on top of that they make you pay the full room rent for your entire stay so that you are basically stuck with them and pathetic customer service, all you get to hear is "We are very very very very sorry". Rooms are small, with poor maintenence, light bulbs don't work, AC remote doesn't work so you can either suffocate in...

I booked fab nest hotel (Koramangala - bangalore) from 15th oct to 20oct) and paid a amount of 8999.95 as per their charges, but i vacated the hotel on 19th and as i did not informed them before 24 hrs, i did not get the refund of one day. But surprisingly i received a invoice only for rs 7199.85, when i ask the customer support, they told, their software not supporting the full invoice, so they can not provide the same
But i need...

We three retirees as a part of our travel booked the hotel calling fab office, hydrabad rep. And he confirmed booking and agreed to remit the amount at the reception when check in.
But from the day next mails were receiving every morning threatening that your booking will not be confirmed unless rs.1175 is remitted by clicking the link in the mail.
As i was getting mail every day i remitted the amount on 17-9-18 through internet...

Hi,

I booked fab hotel (Booking id - inss14) on 08/sep/18 for 14/sep/2018- 16/sep/2018 and i paid partial amount (1163 rs) to confirm my booking due to some reason i had to cancel this booking which i did before 24 hrs (13th sep/18) after calling fab hotel center reservation they told me that they have already initiated the refund and same will be credited on 7 working days but i have not got my refund till today's date (Almost...