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Faber Complaints & Reviews

www.faberspa.co.in
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Updated: Feb 20, 2026
Complaints 794
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149
Unresolved
645
So far, so good. Faber is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Faber will keep up the work and continue to help more customers with their concerns even better 🤝
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Faber reviews & complaints page 13

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B
Basant Aggarwal
Jul 19, 2021
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Address: b 222 lok vihar pitampura 110034

I called complaint center and two boys came to resolve the issue. one boy named mohit his mobile number [protected] cleaned the gas chullah and charged 850 es. burner problem was not solved and he said there is problme in spark plug and he will precure the sme and will change it next day. it has been 15 days and he is everyday saying will doing it tomorrow.
from last 4 days he is not picking up my calls.
its a case of clear cheating. kindly resolve my problem as soon as possible and issue me the bill against 850 rs charged for deep cleaning.

if not resolved soon then i will be forced to take a leagal action in consumer court.

basant aggarwal
[protected]
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    A
    Abinas Basheer
    Jul 13, 2021
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    Address: Chayamoolayil house vattekunnam, Edappally North PO

    Sir,
    Last month[protected] a faber technician from faber service centre situated in kaloor, kerala came to my house as per my request regarding repairing of a chimney .
    The chimney was repaired and cleaned, and told it was just a loose connection and its been fixed.but after only 2 days[protected] the chimney stopped working(previous problem).since I have got a 1 month service warranty, i have been trying to contact the same service centre.Everytime I call they say that technician will come today.but no one came.Now the warranty period is going to end tomorrow. Faber is a good product, staffs are really irresponsible.
    So expecting a solution for this problem

    Hopefully,
    Unsatisfied client
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      V
      viniit84mahajan
      Jul 13, 2021
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      Address: Purvanchal Royal CIty, Tower 12 Flat 1615, Sec CHI V Grater Noida. 201310

      Service of the chimney was done on July 3, 2021. Since then there is a lot of viberation in chimney and the exhaust pipe.

      Request you to get this resolved asap.
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        M
        Maneesh Sinha
        Jul 12, 2021
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        Address: Dr. Maneesh Sinha No.72, Venkateswara Nilaya, 6th Cross, 10th Main Bikasipura BDA Layout Banashankari, 5th Stage Bangalore-560078

        Installation for new dishwasher has not been done
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          U
          Udit Jaiswal
          from Bengaluru, Karnataka
          Jul 6, 2021
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          Address: 721, Mangalam Aadhar, Shastripuram, Sikandra, Agra

          I purchased "Faber FFSD 6PR 12S NeoWhite Free Standing 12 Place Settings Dishwasher" on[protected] and now I'm facing an issue with the PCB/Touch panel in 3 months of purchasing it.
          I don't expect this kind of product from an organization of your level and that too when there is mild usage of the dishwasher.

          I've trying to follow up for more than 2 months and nobody has tried to reach out to us.

          Request# RUP[protected]

          R K Jaiswal
          [protected]
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            R
            ravikumarmalla460
            Jul 3, 2021
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            Address: flat 103, M tower, Rohan Iksha, Bangalore
            Website: www.faberindia.com

            Bought product on Jan 2021. Installation happened in March-2021. Initially ignition issue is there in one of the burner it got serviced from faber. But later on one the burner i m not able to use it because ignition nob while releasing after turn on flame is getting turned off automatically. fed up with customer care lodged complaint on April 25-2021 till now it was not serviced. Keep calling for couple of days. But no use in calling.
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              Q
              quest_monty
              Jul 3, 2021
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              I have bought Faber kitchen hob, and within one month i am having a problem that auto ignition is not working.

              Upon making a call to the customer support, i an being told that i have to pay service charge even if the product is under warranty, which is absolutely bizarre.

              What kind of warranty are you offering, if the product is not working as expected within first month of purchase, and why i have to bear that cost.

              This is definitely not the experience I expected, and would definitely stop me in buying any Faber product in future as well.
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                S
                Sbkakoti
                Jul 2, 2021
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                Address: House no 6, sakafa path, near panjabari bus stand, guwahati

                Spark plug of 2 burners are not woking for by built in gas hob, model number H[protected] purchased on[protected]. I have called local service number of guwahati however no help. I need this to be addressed immediately.
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                  S
                  Sikinderr
                  Jul 2, 2021
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                  I have purchased RO and Chimney, RO defective and chimney, not happy with the quality, I have raised the request for refund but they are cancelled the request within just 3 days of purchase
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                    K
                    KMThomad
                    Jul 1, 2021
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                    Newly purhased Faber kitchen hob make sound of explosion when ignited.
                    For safty hob is kept aside. Please do necessary.
                    My phone [protected]. Location Thamarassery. Near police Station.
                    It's model details are
                    HOB GAS FH 40 790
                    SERIAL NO 106. 0203.
                    790 H[protected].
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                      D
                      Dr Meera John
                      from Punalur, Kerala
                      Jun 29, 2021
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                      Hob Top Gas stove with three burners

                      Address: Ashtamudi Chekkalayil,, Hospital Jn,Kundara,Kollam

                      We had installed seven months back - a three burner stove for our main kitchen and a four-burner stove for the pantry room. Since I am a doctor and my servants are using the main kitchen, there is some spillage while cooking rice. Other burners also had a small flame, Though we cleaned them, one of the burners stopped working. My husband registered a complaint with the Faber service centre at Kollam, Kerala. After three days, we received...
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                      B
                      Bablikundu
                      Jun 25, 2021
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                      Address: B4 1104, Palm Grove Heights, Ardee City, Sector 52, Gurgaon 122003

                      Servicing
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                        T
                        Tanuja yadav
                        Jun 23, 2021
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                        Address: H no A24 A Indira enclave Neb sarai Delhi 68

                        Bought Faber gas stove chimney n dishwasher all together. Company’s these products available in india have very low quality which never work in order n company’s services have too high charges . It’s like chiting customers: my gas stove repaired many times n dishwasher is down company asking 20000 to repair. It’s rotten system to make money
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                          H
                          Harini Nandipati
                          Jun 21, 2021
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                          Chimney lights not working
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                            P
                            priyam2000
                            Jun 21, 2021
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                            I bought a new faber chimney, its not sucking any fumes i have been complaining from 3 months you keep sending technicians they all agree there is problem, still no solution, i want this chimney returned worst customer service, i am literally actively complaining from 3months i want this resolved ASAP
                            Customer registered number -[protected]
                            Jul 02, 2021
                            Updated by priyam2000                             Ive been complaining from 3 months in every way, social media, official mail, service centre, through dealer too, no service at all this chimney is not working at all, i want my money back for 3 month you are sending service people they are agreeing there is a problem still no solution all your officals are lazy and unproductive, or they are appointed to torture customers, let this be a official notice next is proper court order, PURCHASING FROM FABER IS A MIND TORTURE, and this company shall held responsible for any mishappening because of there serious mind torture
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                              G
                              Gaurav Tamrakar
                              from Pune, Maharashtra
                              Jun 19, 2021
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                              I purchased Faber water purifier from Amazon in February 2021 and it was stop working in May month, I have complaint for the same(product is in warranty) and exactly after one month after calling many a times to customer care and service center they sent a service man, he opened the purifier, after spending an hour he did not even understand what is the problem.
                              Then he said a part need to be replaced and he will after 2 days with that part.
                              It is been 2 weeks he did not turned up, we are continuously calling/following them multiple times.
                              may be Faber is not capable to run the water purifier business and provide proper after sales service.

                              I do not know Why do companies mention the word 'Warranty' when they does not even understand the meaning of it and not able to service...
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                                H
                                Honeyman
                                Jun 18, 2021
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                                We have been complaining from February about the pantop and broken glass surface and it's mid June... But there is no response about our complain. We have talked to their senior service executive but he also refuses to listen our complain.
                                And moreover those glass pieces are now coming in our food.
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                                  M
                                  MadhavGiani
                                  Jun 14, 2021
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                                  A complaint has been registered in December 2020 and even after 6 months, there has been no response from the company. No action is being taken and no seriousness is being given to our issue.
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                                    S
                                    Sreejith S V
                                    Jun 13, 2021
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                                    Address: Sreeragam Mannadikonam Ooruttambalam P.O cont:-9449014055/04712298748

                                    Already booked complaint nearly one month back in tollfreenumber one technician visited and informed with in 2-3 days will replace.After that 2 other people also called.I described the details.Afterwards no followup.Pls do necessary action for early rectification.
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                                      S
                                      Sumona Das
                                      Jun 11, 2021
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                                      Address: 131/1 S C CHATTERJEE STREET KONNAGAR HOOGHLY

                                      Dear Sir/ Mam. I have purchased a chimney ( Primes Plus Energy TC SC HCBK N90 ) on dated 12th March 2021 from Renowned Creation - Kolkata. Bill No 1118.
                                      At the time of purchase they committed for 1 year free service, but now they refused. Please do the needful.

                                      Bill attached for your ref.
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                                      No Response on service request raised on 11th June
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