Faber Complaints & Reviews

Iam one of the consumer for Faber product. I found problem with my chimney on February then I registered complaint to customer care. The service executive came to our place and found capacitor problem. But up-to now there is no response and solution for my problem. Then I realized and give complaint again on 7 june2021but the service executive told me that your warranty is completed. But my warranty period has time up-to 5 august 2021. Kindly...

4 Burner hub gas stove lighter is not working...

While cooking all of a sudden the glass broke and busted this stove is not safe at all...

We have ordered FABER hood crest plus hc sc Bk 90 Chimney but within 6 months o[censored]se its stopped working. I have called customer service nearly 15-20 times every time they give me one person number and he asked me my details and that's it. Now it's been a nearly one year still no restriction from FABER.
How can I file lawsuit on this company?please suggest me...

I have requested for service of my Faber Chimney almost 15 days back.My service request ID is KOL[protected] .Till date none o[censored]r employee attended.This kind of service not expected from your side which is damaging the company image.Plz look into the matter immediately and do the needful...

From then till now, my mother is always irritated with this, we have given multiple complaints regarding the gas stove, as the flame either burns too high by which we can't stand it or either it doesn't burn at all or at the most minimal level.
Sorry to say but the product is a total waste of money and think it to be a high risk for the person who cooks alongside.
The flame is super high due to which our gas bottle doesn't lasts...

I purchased this chimney a week ago and the plastic duct pipe is provided by the company, which is not working as whenever i turn on the chimney the pipe gets air pressure and comes back in kitchen, when i called the technician he told me they have to install aluminium pipe for this, and pay extra, i purchased this chimney a week ago first i paid for plastic chimney as the asked and now they are asking me to pay for aluminium pipe what a...

Respected Sir

We bought your product last June 2020. Last month board was replaced and advised me to provide the power supply through Stabilizer all fixed at same time within one month again chimney was not working raised the complainant against this issue more than a week yesterday your technician came and told again board fault and he left without fix that problem. Meantime our kitchen was fully smoke formed. Now the condition...

I am drafting this mail after waiting for more than a month for a service request. A very very bad experience from Faber. Call logged on 6th March 2021, following up since then with call center and Mr Rajesh, Zonal Head South, ph no. [protected] and through messages. Absolutely zero response and consern towards customer issues.

I would definitely not recommend Faber products to anyone with this experience.

I hope...

Hi
I purchased a brand new Jumbo 4BB BK AI auto ignition Faber gas stove on 30th March 2021 from hyderabad, India from Faber platinum studio, hyderabad and the glass top bursted on 11th of April 2021 in a matter of 12days.
My mother was in the kitchen luckily she is not hurt but much shocked and scared.Why Faber is manufacturing faulty pieces and selling faulty products and putting there customers lives at risk?.Why Faber couldn't...

We are running a IFM company and one of our customer home shifting from Avadi, Chennai to Anna Nagar, Chennai. and reinstallation in Anna gar.
For that last two days your service provider
For last two days I’m sorry to say that I had worst coordination experience. The are not all considering what we are requesting.

Faber Porur Branch - Faber Chimney Service Swathi - Porur +[protected]

I request...

Complaint no RUP[protected] complaint date 27.03.2021 but not any response Faber company still date....

The engineer visited my place on 10th January 2020 (2 weeks after the complain was lodged), This itself is lapse from Faber Service Center on not providing timely response to the complain and the delay in engineer visit.

After the engineer visited to attend the complain he identified that the moter is defective and told he will get back for replacement .

I am very frustrated with the quality of service provided...

I brought a new chimney last february. Just after two months it stopped working. I immediately filed a complaint at the store where I had bought it from.
After 1 month of continuous follow-up, they came and fixed it temporarily.
Now it's almost been more than a year, they haven't yet changed the part.
I also called the customer service 2-3 times, even they failed to solve the issue.
Very disappointed with the...

My request No is PUN[protected]

Purchased from Vijay Sales, near railway station
[protected][protected][protected]------

I purchased a Faber GAS 5 Burner for some 23000/-
In the 1st year itself, the flame started coming red yellow, and my vessel used to become black.

I complained to the sales man, but he left the company.
Finally I complained and...

I have purchased Faber Chumney, Model: HOOD FEEL PLUS, BK TC LTW 60 (110.0327.488) G[protected], on 10/01/2016, for the PAST one month chimney lights are not glowing, I have booked a complaint through Toll Free Number, technician had attended, he had done cleaning but regarding bulbs he said the bulbs are available. I kept on pursuing but complaint was closed, without taking my consent. Today also I booked a complaint through toll free number...

I have raised complaint 3 months back but till date no supply from faber company for burner replacement. This is worst experience with Faber and no solution till date even after several follow ups with vendors and company...

The middle burner is not working properly as the flame is not proper as its getting highlighted from one side...

I had submitted a complaint about 10 days ago - Complaint No.BLR [protected].

The service person attended to it broke the switch while opening. Said that the pcb board was not working, but the motor was working. However, he took both the PCB board and motor saying that the motor has to be cleaned and it as 12 years warrantee. He also said he will manage to fix the switch he broke. After about 5 days, he brought back the motor...

Burner not work
Contact no. [protected],
[protected]

Purchased from Defence Shoppe Trivandrum
products serial No.[protected]...