Faber Complaints & Reviews

I have purchased a build in hob with much wait and when I received a defected burner
Complained thrice but everytime the service is been done from their end rather changing it
Please we hv purchased with hard earned money, I don’t want to feel cheated

For booking a service, the consumer has to call the service customer care number. The person answering the call is not familiar with Tamil and insisting on the use of hindi or English. Being a Tamilian I am thoroughly offended.

Suddenly glass if my chimney blasted and broken into small pieces and luckily my mom has no wounds.

Is this the quality of your product??
We recomended your product to many of our relatives, but I now regret for doing that. Worst product!!

I have complained before 1 month still i can't get solution. there is so disguisting service of faber company. i can't understand what is happened. my registered mobile number is [protected]. pelase resolve my issue as soon as possible otherwise please give me the new item or refund please...Regards Hardik Patel

Since I have purchased this hob it is not working proper. The burners are working slow and the vessels are turning black. I hv given complaints many times to Faber but my issues are not solved even after 8 months of purchase. The mechanic came thrice but still I am facing the same issues. I sent a mail for replacement but have not received any response yet

I ordered fabre chimney from flipkart and it’s not working from the day it’s arrived. Initially followed up with flipkart and then refused to help and asked to reach out to fabre then also called so many people but didn’t send anyone to fix the chimney. It’s been more than 3 months i have received chimney but nobody care to come and fix it.

Order number: od[protected]
Email address using which order has been placed: [protected]@gmail.com

Chimney is giving some trouble when it is operated during the past one month...

I bought a Faber hob 4 burner on September 10th. And from day 1 we tried contacting customer service for installation. But no one came for even 1 week. Then we only installed on our own. Now after installing it is getting very low flame and even it is not giving spark for burner. We tried contacting customer support many times but no response.

What kind of installation have been done by the technician. My chimney is dismantled from the kitchen wall automatically. It's been 2 months from the date of installation.

Purchased anew 4 burner cook top from faber authorised dealer m/s. Vibrant homez, ambathur chennai on 10/09/2020 vide invoice dt. Vam059. Mysel wanted to purchase sureme plus 4bbai model, where as the offered blaze model stating similar, when the item received from their godown, chennai, it is observed that a glass plate pasted to cover up the previous hole area of 4 nobs which is relocated now was coming out due to heat. Faber is a multinational company producing quality product, but it is surprised to see that, being manipulated to fool customers by certain authorised dealers. As the undersigned needed immediate replacement of genuine product from the company. Regards.

I purchased faber water purifier in oct 2019. Attached invoice. After that in july 2020, i replaced new water purifier with service charge of rs.1560.
Kept on calling customer care with reply of no personnal available.
We were complete stunned by seeing cocroach in the enclosure of water container, which i believe is completely ridiculous.
I have attached image of same.

Really bad service and also its mainly a big health concern.

Purchased products of Faber india from Vijay Sales goregoan
i purchased cooking hob but there was fault in that
after many complaints my problem is not resove

Hello i have already registered a complaint on faber gas hob. My gas hobs black glass has been broken since 2 months but there is no response from your side yet. Please do some reply

1.faber gas stove GT GRAND 3BB BK Code[protected]
2.faber chimney primus energy TC HC BK 60, Code 73211110
both purchase date 27/10/2019.
1.gas stove L connector(metal), connecting stove and gas tube burst and got fire.how it could burst and got fire .stove was bought 9 months back only.what is the safety for us?.
2. faber chimney fitted on 2nd November 2019.once service was done.Till now it is not working properly.Asked...

Burnel has not provided the fire

Despite repeated calls, our complaint still sits with faber india (Complaint originally raised on 22 july 2020). My mobile number is [protected] and both rajat, ramu prasad (Asst service manager of delhi ncr) have stopped receiving my calls and have no answer as to why my chimney motor (Which got repaired within one year of purchase) is still not replaced. Worst experience with faber, i thought faber was a global brand but my bad! Please help in getting this fixed at the earliest.

I am febin edward, from bangalore.
Mobile number: [protected].

I purchased, counter top ro electric water purift system, through amazon india, and delivered to my home address on[protected], saturday. I contacted the toll free number on[protected]. Number: [protected]. One representative told me the water purifier will be installed on[protected], onday. But nobody came.

Today,[protected], i contacted the faber india, bangalore office,
Mobile number: [protected], mr. Mahendra, and informed him about new installation. But nobody came.
What i have to do?
Please find a solution and take a necessary step as early as possible.
Toll free booking number:
Blr [protected]
Model : fwp neutron plus
Funcode: [protected]

One of the baffle filters on our chimney is not fitting. Even after turning the knob, it is coming out.

With reference to 3 month long continuous conversation with service executive & with lots of false promises & commitment, today i am writing this complain to convey your company about your product quality & exact scenario of after sale service.
On 29th jan 2020 i ordered a eurodomo 60 cm 1050 m3/h chimney (Gem tc bk 60 black), through amazon. Initially i was impressed with the elegant design & attractive price. But same last for only 5 day.

After delivery service executive installed the chimney and during installation the front glass was broken by the installer from aarav enterprises.

I launched a voice complain to aarav enterprises on next day, since from 2nd week of feb 2020 i am continuously following but unfortunately only revert i received is

“we already place your order to eurodomo, since eurodomo pune ware-house is close so not sure when replacement will be done, once pune ware-house will be open we will let you know “

Most pathetic incident which completely broke my trust over eurodomo is, when suddenly front panel of the chimney got disconnected from main panel automatically. Might due to improper welding. I never expect such kindly of negligence & poor quality from eurodomo.

I am totally confused now. Now i realize my mistake of choosing eurodomo. I will never even go with faber.

We bought kitchen chimney hood crest plus on 22nd june. But after 1 week has been passed after auto clean oil is not collecting in oil collecter. Ratherthan it is dripping outside from the corner of collector. Oil is falling on stove. I have called customer care several times but no response.
I will never buy faber.. Most pathetic service.....