Fabhotels — Need refund of advance payment

Address:	Fab Hotel Greenland Classic Bhubaneswar
Website:	Booking.com

I booked 2 rooms from 31/12/23 till 03/01/24 in Fab Hotels Greenland Classic Bhubaneswar through booking.com for my family. I made an advance payment of 3074/- to get my booking confirmed. Total amount was 8232.84 for 2 rooms for 3 nights. However during checkin on 31/12/23 we found that the hotel was entirely different from what was shown in the pics posted on booking.com. Hotel was under construction, lift wasn't working and also hotel did not have any kitchen/restaurant as mentioned in the hotel's description on the site. Rooms were too small, dark and shady which were not at all meant for family stay. Rooms pics were totally opposite of what was shown on booking.com site. We were quite disappointed and asked the receptionist to connect us with property owner to raise our concern, rather we were asked to call the customer service. I cancelled my booking and tried calling the owner which was actually Fab Hotels number. That number was never connected and so i spoke with booking.com and they too denied to help mentioning that property owner has to refund the advance payment.
I need help to get my refund of the advance payment i.e. 3074/- and the pain and the monetary loss that me and my family had to go through as we had to checkin into another hotel by paying additional amount i.e. 15600/- for 3 nights.
Fab hotels are fraudsters as after filing complain into consumer forum I found indefinite complains from various customers so a strict action should be taken against them.