Fabhotels Complaints & Reviews

I booked 2 rooms from 31/12/23 till 03/01/24 in Fab Hotels Greenland Classic Bhubaneswar through booking.com for my family. I made an advance payment of 3074/- to get my booking confirmed. Total amount was 8232.84 for 2 rooms for 3 nights. However during checkin on 31/12/23 we found that the hotel was entirely different from what was shown in the pics posted on booking.com. Hotel was under construction, lift wasn't working and also hotel...

Recently i booked a hotel in indore fabhotel destiny 74 on 3rd october 2023, there services were very bad no one was taking any resposibiities of issues there was no lock in rooms, no water, AC was not working, no cleanliness etc first we complained to hotel staff they did not respond then we raise an issue to fabhotel customer service they said they will talk to hotel staff but no action was taken and even i said i can provide you the photos...

Two guys pretended to be the stuff members of the hotel and tried to assault us....

This is for the booking Id KVYEKK
I booked 2 deluxe rooms in fabexpress Pramila Haridwar and upon reaching the hotel got two rooms that were clearly not deluxe
And were not clean. There was food, cigarettes packets and other things on the floor as well as the bathrooms were dirty. The person on reception asked us to wait for 45 mns so he can get the rooms cleaned. It was 1 o clock at night.
After talking...

Stayed at fabhotels, andheri, mumbai. On 3rd September 2022. Booked online by paying advance. Fabhotels is a fake company. They only promote prostitution and the hotel is full of pimps and call girls.
Checked out immediately. Fabhotels are refusing refund....

HI Team,

FAb hotels is fraud. Their customer support team is pathertic. They did not refund my money . My booking id is IWDGVZ...

Hi I have reserved fab hotel residency Lakdikapool ones from17th to 1 st August
When I went to check in on 17th, the reception showed me 4 rooms, all rooms were so dirty and cockroaches crawling everywhere.
I went to check in with my 8 year old son, he was horrified seeing them around and literally cried .
I got back to the customer service team and asked for refund as we never used the service .
They put a false...

They did not let us stay for the night despite having received 25% payment upfront. Bad rooms, rude staff and what not. There was no published policy that the payment shall be forfeited if we did not intend to extend the stay. Despite having received the payment, they did not let us stay even for the already paid for night....

The hotel was different then the actual photo they uploaded i have booked the hotel in one of the Mumbai, on 17 June to 19 June in Fabhotel ascot international, the image of the hotel was different then the actual hotel room.

its 7 days i am trying to get the help for my refund but still i have not received any help ....

Subject: Non receipt of refund for the cancelled booking id FMSFCZ
R/S,
It is being brought to your notice that i had made a booking of a room in Fab Hotel Mid town Grand, Panchkula for 3 days(i.e. 19th May to 22nd May) with booking id FMSFCZ. However on the specified day check in was not permitted by the concerned hotel on account of non availability of rooms. Therefore, the price which was already paid by me i.e. Rs6414...

Sir
We have booked a room at Fab Hotels, Kodaikenal from 4th May, 2022 to 7th May, 2022. At the time of booking we were informed that we would be provided breakfast at free of cost. But they failed to provide breakfast on the days of staying for which we have faced much difficulties and for that we have to spend 5000 extra at outside. Further the facilities were not provided up to mark. The room is found without proper facilities such...

I have booking in applin hilden in. Shimla but when o reached at hoteller refuse to give a room and said that i didnt received any booking confirmation from fab i contact with customer care they i ill give another hotel they give us a another hotel that is too far from from first booking i said that i didnt wont another booking pls give us refund they tell that ok your amount will be refunded but still i get any refund i have proof of hotel...

Please see the details below:

This Fab Hotel the vibes Jaipur is a complete scam please don't go by the fake reviews and ratings on websites.
The so called owner of the place SK Rajpoot with phone number [protected] is a big time Fraud and a bloody goon.
We booked 2 Suit rooms with King size bed and made advance payment for it, on reaching the property their was only a small delux room and a suit with 2 single...

I had made a booking with fabhotels for[protected] to[protected] with booking id 3JIJLR but because of Covid this booking got cancelled and fabhotels instead of refunding the amount to my payment source refunded it to fabhotels wallet linked to my account with a condition that it should be utilised within one year, this condition was not there when I made the booking otherwise I would not have made the booking in the first place. I requested...

I have booked a room through Fabhotels with booking ID MBK39P for a hotel booking in Goa. I have booked the hotel on 7th of October. I tried for the full payment on 16th October 2019 through my credit card and the amount was taken from my card. But corresponding to my account in fabhotels the amount was not reflected and I was asked to pay again and i paid the same amount through of Rs.11802 through paytm and recicved the receipt. I was keeping...

I had booked the hotel fab express classio suites shirdi one month ago and when i reached there the hotel staff denied that there is no such booking of mine. I had given evey such details of booking confirmation and email id but they had not accepted the same. They said that they will provide hotels according to their hotel policy which was totally irrelevant and useless....

I have cancelled my booking wid fabhotels on 3rd Sept for 5th Sept and i got a response that Refund would be completed in. 5-7 working days.
However since then they have been giving me same excuse that they are having technical difficulty and each time they raise a new refund request. Refund amount is ₹ 29970/-
I have cancelled all bookings with Fabhotels due to this harassment....

Hi,

Today is 5th april. I have made booking on fab hotels for 19th apr to 22nd apr (Fab khems) using mobile number - [protected].
I have called fab hotels and customer support executive has created my new user id and i had 500 fab credits in my wallet.

Customer support executive didnot used 500 amount from wallet to make this booking. This is a loss of 500 rs to me.

I have raised this concern...

I have already paid the minimum booking amount prior to check in which i was asked to. Though the manager at reception says there has been no update on your payment. Moreover i called for customer care and talk to six different assistant and every time they would say that it would be done before day ends but no results since last 4days. This gives very bad impression of fan hotels and i would surely not recommend it to anyone else...

I am a pregnant female who decided to go on a baby moon to goa. My husband booked fabescape coco heritage goa. We booked it 15 days back so that we get a good price for our hotel. We reached our hotel on 13th december at 10pm. As soon as we reached there, resort guy told us that they don't have any tie up with fabhotels anymore and they don't even have any booking information. After that the actual harassment started. We kept sitting...

Dear sir,

I am vedang sawant staying in room no 101 at prowell cap rock fab hotel from 15th oct to 21st oct in hyderabad. I had 2 bookings 15th to 18th & 18th to 21st. I have made the payment for 15th to 18th but i am not going to pay for my second booking from 18th to 21st. I have the following reasons for not making the payment:
The breakfast is pathetic there are no fruits or juices. The authorities don't even switch...

On aug 23rd booked for 2 nights at fabhotels k square, chennai for aug 28-30 and prepaid in full and received confirmation by email. When arriving at the hotel on the 28th, reception told me that there is no room, fully booked. After calling fabhotel customer hotline (Spent more than 2 hours to reach them over phone), they informed that they will refund in 5 to 7 days, but no email confirmation for that. Sent many reminders and no response....

Booking id : mngsti
Original booking : rs. 9600/- for 8th nov '18 to 12th nov'18
Modified booking : 8th nov '18 to 1th nov'18 for which received refund rs. 2400/-
Now cancelled whole booking on 7th august'18 and still struggling to receive refund of rs. 7200/-
On 7th aug i was been told will receive refund within 7 days.
After waiting for 7 days on 14th aug i was been told refund has been initiated on 12th...

Hello Fabhotels,
With utter disgust and anger, I write this email to you to notify how unpleasant and how shocking our experience has been in our stay at your hotel Fab Hotel Arton Suites Hotel in Mumbai. We had booked a hotel room for 3 persons with the booking reference booking ID: BI3DS8. When we arrived at the hotel, we were told that 4 people cannot stay in the hotel room and that one o[censored]s would have to wait in the lobby throughout...

I experienced worst in hospitality by Mr. Shiavm At Reception of Fabhotel Padmavati Palace Jaipur, this person don't have manners, etiquette, courtesy, sense that how to deal and speak with hotel guests this was the worst behavior i ever had with any hotel, there i tolerated maximum deficiency of services, also i contacted hotel corporate office but they failed to resolve it....

Hi Greetings for the day ! Dear Sir – I would like to bring in your notice about my case where I was denied to refund my money. After reading all the terms and conditions available on the website (www.fabhotels.com, also attaching the PDF copy of the terms and conditions) I booked a room on 4-Nov-15 at 9:29 pm for staying on 5th & 6th Nov and opt to pay through payTM, I paid INR 3248 and received a SMS for the confirmation of...