FabIndia — Order not confirmed but payment deducted from my bank account through net banking

Address:

Greater Kailash,New Delhi

I have been a fabindiia loyalist throughout my life but am really disappointed this time.I made an online purchase on 9th August.The order was not confirmed but payment was deducted from my bank account through net banking.After mailing them several times, they initiated the refund on 21st August assuring that refund will be credited in 5 to 7 days.But the amount/refund is not yet credited to my account.They have the utr number but they need to look into it as they made the refund transaction which is not credited to my account.Must have returned back to their account due to some fault on their side.pls I want my refund asap.