Falcon Bus Complaints & Reviews

We humbely ask you to refund us 3, 750
As the bus didnt picked us... The ticket showed 2 times one was arriving time 11.15 pm and the other was 8.30 pm we were mistaken so we called the number provided on the ticket ...the guy who recieved the call did not answer properly and kept the phone...we tried a lot of times after that...but no one recieved the call...we were 5 girls, we waited for almost 2 hours ..no one picked the phone...worst...

I had booked a bus for 8:00pm from rajkot to jamnagar it is 8:45 and still there is no info about the bus the reporting number is not picked up by the authority please...

We have booked 2 tickets from adipur kutch to ahmedabad sleeper ac which was got stopped on way and they jave arranged h k travel and shifted us from falcon bus as h k travels was too dirty no place for sitting and non ac seating bus
in such situation i want refund of full amount as my 1 hour was wasted bcoz i have another train to mumbai if i will not reach on time i will miss that train
on request we got seat for sitting...

I was traveling with Eagle's falcon bus from Ahmedabad to Rajkot and it too more than 6 hours to reach Rajkot.

This is very pathetic as it should have reached in 4.30 hours as per the original schedule....

While going from Ahmedabad to Vapi, I told the conductor that if the sound is coming from the window more, then solve the problem, then the conductor is saying that if this problem comes, it is of the daily.

The sound of the window is high. And the wind is coming.

So please solve this problem by doing it....

Bus running fron Panvel to Udaipur @ 12.05 to 6.20 is stopped from 3-4 hours. But they are not resolving the problem. They took 2-3 hours to call mechincal only.. Bus attender not answering customers properly... If they know it take so much time around 5 to 6 hours to repair, then u r responsibility to provide new bus arrangements to passengers. Even they are not bother for this also.

The same is telephonically informed at...

Me my wife & 6 months old baby took a terrible decision to travel in falcon bus from borivli to rajkot
First the pick up was 11.30pm but bus arrived at 12.45am and started at 1 am
Morning around 10 were were dropped somewhere in ahemdabad and asked to switch buses which is around 11 am and borivali head office and ahemdabad office person has no sense in talking to customers they just kept us on hold untill 11 and later agreed...

Hi,

Today I have done booking of Rajkot to Jamnagar through Phone Booking, at the time of booking I mention that we will visit Big Bazzar stop . They have not provided ticket when we sit on bus, instead they asked to collect ticket from other stop. My Wife is travelling with small kids so it is very inconvenient to go down again at different stop to collect ticket. Also this information about collecting ticket at different...

The chargers are broken so shouldn't be putting on amenities on website, if your are not able to fix it. Once bus arrived at Falcon office, there were 2 mini buses to take to relevant stops but the guys who were standing there to assist kept telling me wait 5/ 10 mins for another mini bus/van to arrive which will take you to satellite, I stood there over 30 mins and in the mean time a big bus arrived and 2 mini buses were full, then the staff...

This is a highly disappointing experience. The falcon bus agent indicated that we will have to switch 2 buses to reach Ahmedabad. They dropped us early at wrong location. Somehow we managed to reach the right location post which we got to know that the timing they indicated was also incorrect. I need a refund....

I will not recommend late night bus of bombay to udaipur via vadodara. He is running late bus atleast 1 hr and 30 minute. when I asked to driver when it reached to udaipur regarding approx. time. but he denied to answer and tell me i will not give answer to any customer regarding last stop time and he show me the line stick in his cabin. do not ask timing of bus to the driver. This is really shocking line for customer. i seen first time in...

I am here to complain about a person whose name is nevil. I want to complain that the person is not talking properly with the customer and except for listening he is shouting at me.
I want to inform you that this not the behaviour or reputation falcon travels have, so I want that strict action should be taken against that person nevil, I called on this number[protected]...

Your service is not good iam not coming to next time your bus
Staff is verry bed and not risponsibal...

We booked this particular bus from paldi to gandhidham just because of washroom facility was showing and we boarded to the bus they say there is no washroom int his bus. The conductor yells like anyhting....

The bus at the first place was not of falcon, adjusted in some local brand, bad condition bus. Worst service and worst treatment by conductor and office staff. Had booked second seat from the front, but was fooled by saying that first seat is the second seat as there is bathroom in place of first. If tgat was the case, why does it show seat while choosing it online. Paid 850 for a third class condition bus. The seat was moreover stinking...

Ahmedabad to adipur Falcon bus RJ-27-PC-0699 was expected to reach adipur at 11/6/2021 12:45 pm but it still not reached even bhachao the primary reason for the same is undue delay by the driver and disobedience by picking up passengers in between the stations which is not permitted in a stage carriage ....

Dear Sir / Madam,

Please help for the update below details shipment . follow up with your team jaipur, mumbai, udaipur, ahmedabad no one can reply and update shipment status .

Kindly check and confirm when we get this shipment .

LR Status : In Transit Branch
Booking Date 17 Apr 2021 10:16 AM
From VASAI PELHAR IND.
To JAIPUR
Delivery Type Godown...

Not punctual of time, reached 4 hour late to destination ( delhi ) from Ahmedabad plzz reflect the actual time while booking or arrive the passenger on time to their desire destination .I lost my further train booking from Gurgaon feel very regret to beleive on Falco Bus travals I want my refund amount...

Not punctual of time arrived 4 hour late to destination with any reason...

The bus is not comfortable.
They charges full amount from paldi to gandhidham... 750 rs.
And AC not working properly ...
And also adjust 4 people in 2 seat... its reduces...🥵 i hate this bus... i have so many excuses against the bus... i can't explain...