Family Mart — Super rude staff!

I have the bad experience with the workers at this Familymart branch FamilyMart Danau Niaga (No. 6, Plaza Usahawan Genting Klang (Plaza Crystalville, Jalan Danau Niaga, Taman Danau Kota, 53300 Kuala Lumpur) on 6 May 10.30pm. The two malay guy worker only opened one counter even when so many customers are queing up there! One at the counter and another one walking in and out of the shops like nothing to do! (Please check the cctv!)

I waited 30 minutes to pay! Wtf?! This is still fine, when it's my turn and finish paid I asked him to heat my food. Then the oven rang and my food is ready but the other worker(thin size) was washing something there and no one take the food for me after waited for sometime. So I just keep ringing the bell and something even bad happened. The worker (Fat) told me rudely that he's having customer and asked me to wait. I just said 'hello! Saya sudah tunggu 30 minit!' He dare to answer me 'apa saya boleh buat, tunngu je lah!' shouted to me angrily.

So this is how Familymart train your workers to treat customer like this way? Super worst and rude staffs like kurang ajar! Btw, there are alot of reviews about your rude stuff in alot of branches. Pls take action or else I will viral it online! No more visits there!